Effluent Regulatory Reporting Information System user guide: chapter 11

Appendix C - SWIM and ERRIS Additional Information

Appendix C - SWIM and ERRIS Additional Information

The following sections provide information about additional sub-sections not listed in the main body of this user guide for both SWIM and ERRIS sections.

Sections for SWIM include:

• How to Change your Password;
• How to Change your Recovery Questions;
• How to Revoke your GC Key;
• How to Log Out from SWIM; and
• How to Use the Recover Account Feature.

Sections for ERRIS include:

• How to Avoid or Re-Activate an Expired Session.

The first section covers SWIM features. How to change your Password, begins on the next page.

How to Change your Password

After you have successfully logged in, a GC Key Welcome window is displayed.

1.   Select the Change your Password hyperlink or click on it from the left navigator.

Figure C-1: Change Your GC Key Password

2.   From the Change Your Password window, Enter Your Current Password in the field provided.

3.   Now Enter Your New Password.

4.   The last step is to Confirm Your New Password.

Ensure you follow the Password Checklist guidelines listed on the right of the window when performing this task.

Figure C-2: Change Your Password Window

5.   To enter these changes into the system, click Continue.

• The system makes the changes and automatically returns to the GC Key Welcome window.

How to Change your Recovery Questions

After you have successfully logged in, a GC Key Welcome window is displayed.

1.   Select the Change your Recovery Questions hyperlink or click on it from the left navigator.

Figure C-3: Change Your Recovery Option

2.   From the Change Your Recovery Questions window, Enter Your Current Password in the field provided.

3.   Select a Recovery Question from the drop down list provided.

Figure C-4: Change Your Recovery Questions Window Part 1

4.   Continue by entering a Recovery Answer.

5.   Enter a Memorable Person.

6.   Enter a Memorable Person Hint.

7.   Enter a Memorable Date.

8.   Enter a Memorable Date Hint.

9.   Clicking Continue saves the changes and automatically returns to the GC Key Welcome window.

Figure C-5: Change Your Recovery Questions Window Part 2

Write this information down and keep in a safe place for future reference, if required. DO NOT share this information with anyone.

How to Revoke your GC Key

After you have successfully logged in, a GC Key Welcome window is displayed.

1.   Select the Revoke your GC Key hyperlink or click on it from the left navigator.

Figure C-6: Revoke Your GC Key Option

2.   From the Revoke Your GC Key window, Enter Your Current Password in the field provided and then click Continue.

Figure C-7: Enter Password to Revoke Your GC Key

• The system revokes your GC Key and displays the following confirmation window:

Figure C-8: Revoke GC Key Complete Window

3.   If you wish to create a new GC Key, click Continue.

• You will have to go through the registration process all over again. (See section 3.0 Accessing Environment Canada’s Single Window)

4.   If you do not, close the Browser window to end the session.

How to Log Out from SWIM

1.   From the Single Window Information Manager (SWIM) and GC Key window, click Logout from the left navigator.

• The system automatically returns to Environment Canada’s Single Window.

Figure C-9: Select Logout Option

How to Use the Recover Account Feature

1.   If you are a returning user but have forgotten your GCKey User ID and Password, return to the GCKey login page and create a new User ID and Password.

2.   On the Single Window Information Manager - New User window, enter the Email Address you used for your previous account and click Search.

Figure C-10: Entering a New User Email Address

• If your account is found, you will be sent an Account Recovery Key by email. At peak times, the email may take some time to reach you.
• If your session times out while waiting for the email, you can log back in when the email arrives and continue the process.

3.   Click Continue to redeem your ECKey.

Figure C-11: Continue to “Redeem Key”

4.   Select and copy the alpha-numeric key provided within the email.

Figure C-12: Retrieving and Using Account Recovery Key from Email

5.   Paste the key into the box on the Redeem EC Key page and click Activate Key.

The key will work only once.

Figure C-13: Activating EC Key.

• The home page with your reporting program links will appear. 
• Your old account is now linked to your new credentials. 
• All of your organizations and facilities should still be the same.

Figure C-14: Reporting Program Home Window

The next section covers ERRIS features. How to Avoid or Re-Activate an Expired Session begins on the next page.

How to Avoid or Re-Activate an Expired Session

The system has a Time-out function in place for security reasons. Should you leave your workspace for any reason, this feature enacts automatically.

After 19 minutes of inactivity, the system displays the following warning message stating the session is about to expire:

Figure C-15: Session About to Expire Warning

You have one minute to extend your session. Clicking OK tells the system to resume.

If OK is not selected, the session ends automatically after 20 minutes and you will be logged out. All unsaved information will be lost.

If your session does time out, you will have to log back and re-enter any lost information.