Building momentum: Financial Consumer Agency of Canada releases 2014-2015 Annual Report

News Release

For Immediate Release

Agency puts consumer first through proactive, transparent supervision of financial institutions; increased collaboration and coordination in promoting financial literacy.  

December 10, 2015          Ottawa          Financial Consumer Agency of Canada

Lucie Tedesco, Commissioner of the Financial Consumer Agency of Canada (FCAC), today released the Agency’s 2014–2015 Annual Report. It details how the Agency has become more proactive and transparent in its supervision of federally regulated financial entities, expanded its financial literacy activities and restructured to align internal operations with its priorities in protecting financial consumers’ interests.

The report includes messages from the Commissioner, Deputy Commissioner and Financial Literacy Leader, the Agency’s scorecard in achieving its six priorities and an infographic illustrating the year’s highlights.

Quick Facts

FCAC’s 2014–2015 achievements include:


“The FCAC is now well into its second decade. More than ever, we must work diligently to keep pace with the growing number of increasingly complex and often-changing financial products and services on offer to consumers. We are determined to help Canadians improve their financial literacy and awareness of their financial rights and responsibilities, so they can make sound financial decisions suited to their individual circumstances.”

Lucie Tedesco, Commissioner, Financial Consumer Agency of Canada

“This past year, we made progress on important supervisory initiatives to strengthen financial consumer protection in Canada. We also made necessary investments in our corporate infrastructure, particularly in renewing our oversight model, to enhance FCAC’s ability to discharge its mandate in a dynamic marketplace.”

Brigitte Goulard, Deputy Commissioner, Financial Consumer Agency of Canada

“Laying the groundwork for a national strategy for financial literacy was a top priority during the first year of my mandate as Financial Literacy Leader. My team and I undertook extensive information gathering to build a better understanding of the issues, the people and the players active in financial literacy.”

Jane Rooney, Financial Literacy Leader, Financial Consumer Agency of Canada

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