Services and information
Supervise
Supervising the compliance of federally regulated financial entities with consumer protection measures set out in legislation, public commitments and codes of conduct.
Educate
Educating Canadians and strengthening their financial literacy through online information, tools and resources.
Filing a complaint about financial products and services
The steps for making a complaint to a bank or other federally regulated financial institution.
Accepting credit and debit card payments
Merchants' rights, how card payments work, choosing a service provider.
Managing your money
Budgeting, banking, money transfers, insurance and planning your finances at different life stages.
Debt and borrowing
Managing debt, credit reports, mortgages, credit cards, loans, lines of credit and more.
FCAC Decisions
Commissioner’s Decisions following investigations of regulated entities.
Financial literacy in Canada
National Financial Literacy Strategy, wellness in the workplace, newsletter, blog, committees, conference.
Corporate reports
Research reports
Financial tools and calculators
About Financial Consumer Agency of Canada
News
Features
Protection for bank customers
Canadians can now benefit from new and enhanced protections when dealing with their bank.
Consultation on the Measurement Plan
FCAC has launched a public consultation on the National Financial Literacy Strategy’s draft Measurement Plan.
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