Financial Consumer Agency of Canada
Latest
New guideline for banks
2022-01-27FCAC publishes a new Guideline on Complaint-Handling Procedures for Banks and Authorized Foreign Banks.
Public consultation
2021-12-15FCAC invites comments on a proposed Guideline on Whistleblowing Procedures for Banks and Authorized Foreign Banks.
Statements and alerts
Services and information
COVID-19: Managing financial health in challenging times
What to do if you have financial hardship due to this pandemic.
Making a complaint to your financial institution
The steps for making a complaint to a bank or other federally regulated financial institution.
Managing your money
Budgeting, banking, money transfers, insurance and planning your finances at different life stages.
Debt and borrowing
Managing debt, credit reports, mortgages, credit cards, loans, lines of credit and more.
Savings and investments
Savings and investment types, options, setting goals and choosing a financial advisor.
Education funding
How much money you'll need, where your money will come from, budgeting and paying off student debt.
Pensions and retirement
Retirement planning, public and registered pensions, RRSPs, RRIFs, retirement income calculator and more.
Financial tools and calculators
Tools to help you choose a bank account and credit card, including budget and mortgage calculators.
Financial literacy programs
Educational materials to help students and adults increase their financial knowledge and skills.
Canadian Financial Literacy Database
A one-stop source for resources and events from Canadian organizations on budgeting, saving, investing and more.
Protecting financial consumers and merchants
Financial entity obligations, Supervision Framework, guidelines, bulletins, decisions, mandatory reporting and more.
Financial literacy in Canada
National strategy for financial literacy, wellness in the workplace, newsletter, blog, committees, conference.
Accepting credit and debit card payments
Merchants’ rights, how card payments work, choosing a service provider.
Protection from frauds and scams
Identity theft, types of fraud, counterfeit money and other threats or scams.
What we are doing
Corporate information
Features
Financial Literacy Newsletter
Read the special edition of the newsletter for Financial Literacy Month.
Financial Consumer Protection Framework Regulations
Regulations to support the coming into force of the new Financial Consumer Protection Framework have been published.
National Financial Literacy Strategy
A 5-year plan to create a more accessible, inclusive, and effective financial literacy ecosystem for all Canadians.
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