Travel advice and safety information for Canadians in Indonesia
Statements
November 28, 2017 - Ottawa, Ontario - Global Affairs Canada
Global Affairs Canada today issued the following statement:
“The Government of Canada is closely monitoring the situation related to the Mount Agung volcano in Bali.
“On November 21, 2017, the volcano began erupting, spewing ash and smoke. Following an increase in eruptions on November 27, 2017, the volcanic activity alert was raised to the highest level. An evacuation order is in place for anyone within 10 km of the volcano. Avoid the evacuated area and be ready to leave quickly upon recommendation from local authorities. Due to the ash clouds, Bali’s Denpasar International Airport has been closed since November 27, causing flight cancellations and delays.
“At this time, it is difficult to ascertain the potential threat posed by Mount Agung. Canadians should explore options for leaving while they are available as the situation on the ground may change rapidly.
“To date, close to 500 Canadians in Bali have registered with the voluntary Registration of Canadians Abroad service. We stand ready to provide consular assistance to Canadian citizens, as required. Three members of the Standing Rapid Deployment Team are preparing to deploy to Indonesia to assist Canadians in the region.
“In addition to monitoring our Travel Advice and Advisories, Canadian travellers should monitor the news, contact their airline or tour operator and follow the advice of local authorities.
“Canadians should contact their loved ones who may be in harm’s way to ensure that they are aware of the latest recommendations. Travellers should also contact their friends and family members at home to let them know they are safe.
“It is recommended that all Canadians who are travelling abroad register through the Registration of Canadians Abroad service (see below). This service is free and allows the Government of Canada to notify travellers in case of an emergency abroad or during a natural disaster. Several email messages have been sent to Canadians who have registered for Indonesia.
“Canadians requiring emergency consular assistance in Bali should first call the Embassy of Canada in Jakarta and follow the instructions. The Consulate General of Australia in Bali, under the Canada-Australia Consular Services Sharing Agreement, can also assist Canadians in an emergency.
“At any time, Canadians requiring emergency consular assistance can also contact the nearest Government of Canada office or Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa by calling +1 613 996 8885 collect or by sending an email message to sos@international.gc.ca.”
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