How to interact with someone living with dementia

With described video



At a grocery-store checkout, an older woman puts bread on the converyor belt. She hesitates and then, looks around her, worried.

Confused, she searches through her purse and then, looks at the cashier.

The cashier looks at her, surprised, then uncomfortable. The woman appears flustered. Behind her, a man waits, items in hand. He shakes his head, impatiently.

The packer, who is bagging her purchase, looks at her kindly.

The woman looks at him and smiles, relieved.

A blue band appears on screen which reads, We can all help.

The Government of Canada logo appears.

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