This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

Clients pay processing fees for the processing of their application rather than its outcome. Therefore, the processing fees are non-refundable once the processing of an application has begun, regardless of its outcome.

The responsible CPC or visa office will issue a cheque to the payer (who is usually the applicant or the sponsor). A letter of explanation will accompany the refund cheque.

Types of refunds

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