Privacy Impact Assessment Summary: iCARE Pre-Arrival Services Modules

The Privacy Impact Assessment (PIA) was conducted to assess the privacy impacts emanating from the introduction of Pre-Arrival Services Modules within the Immigration Contribution Agreement Reporting Environment (iCARE). iCARE captures settlement program data from service provider organizations offering services to clients who are outside of Canada.

Immigration, Refugees and Citizenship Canada (IRCC) is responsible for facilitating the introduction of newcomers into Canada through the funding and administration of settlement and resettlement services. It does so, in part, through the management and administration of settlement and resettlement services. These services include, for example, the provision of information and orientation sessions, mentoring and employment advice, or the performance of language assessments and training. Some of these services are provided to eligible clients before they come to Canada. While settlement and resettlement services themselves are delivered through third-party service provider organizations (or “Recipients”), IRCC plays a leading role in settlement and resettlement assistance programming and development.

The purpose of the PIA is to identify and assess the potential privacy impacts associated with the collection, use, disclosure and retention of personal information by IRCC in the use and administration of iCARE’s Pre-Arrival services modules. It builds upon the core privacy analysis conducted by IRCC with respect to iCARE’s introduction, as reported in IRCC’s Immigration Contribution Agreement Reporting Environment PIA completed in February 2014.

The PIA is intended to provide evidence of the Department’s continuing compliance with legislative requirements concerning privacy, and to report key program privacy risks and mitigation plans to senior management.

Based on the results of the PIA, privacy risks attached to the use and administration of iCARE’s Pre-Arrival services modules are considered to be low. While the use and administration of iCARE’s Pre-Arrival services modules is likely to result in the collection of personal information, that information is not of a sensitive nature, and is not to be used for making administrative decisions about individuals. Impacts on the privacy of individuals are being effectively managed by IRCC through policies, procedures and technical measures geared at the protection of clients’ personal information.

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