CIMM – Master Data Sheet – October 30, 2025

[Redacted] appears where sensitive information has been removed in accordance with the principles of the Access to Information Act and the Privacy Act.

PR – Inventories And Admissions - As Of August 31, 2025

Permanent Resident Line of Business Processing InventoryTable Footnote * YTD Admissions
Jan - August 2025
2025 Admissions
Target
Permanent Residents Total 901,800 277,000 395,000
Economic Class 297,500 170,100 232,150
Federal Economic PrioritiesTable Footnote **
Federal Economic Priority 29,500 30,300 41,700
In Canada FocusTable Footnote **
In Canada Focus 11,900 31,400 82,980
In Canada Focus-PNP Reserve 0 27,600 27,500
Federal Business
Federal Business: Self Employed 8,600 650 2,000
Federal Business: Start-up Visa 42,800 1,400
Canadian Experience (Excluding In Canada Focus)Table Footnote **
Canadian Experience Class 0 0
Federal Skilled/Trades Workers (Excluding Federal Economic Priorities)Table Footnote **
Federal Skilled Workers 0 0
Federal Skilled Trades 0 0
Federal Economic Pilots
Live-in Caregiver 70 65 10,920
Caring for Children -- --
Interim Pathway Measure 25 15
Home Child Care Provider - Gaining Experience 18,100 750
Home Child Care Provider - Direct to PR 650 1,700
Home Child Care Provider - Category Unspecified 50 250
Home Support Worker - Gaining Experience 11,800 900
Home Support Worker - Direct to PR 500 0
Home Support Worker - Category Unspecified -- 0
Home Care Worker Immigration Pilot: Child Care - Workers in Canada 6,100 0
Home Care Worker Immigration Pilot: Child Care - Out of Status Workers in Canada 250 0
Home Care Worker Immigration Pilot: Home Support - Workers in Canada 5,700 0
Home Care Worker Immigration Pilot: Home Support - Out of Status Workers in Canada 250 0
Economic Mobility Pathways Pilot 4,600 450
Agri-Food Immigration Pilot 8,300 400
Rural and Northern Immigration Pilot 1,500 3,400
Atlantic Immigration
Atlantic Immigration Class 12,900 3,600 5,000
Atlantic Immigration Pilot Programs 70 15
Provincial Nominee Program (Excluding In Canada Focus)
Provincial/Territorial Nominees (EE) 12,600 16,900 55,000
Provincial/Territorial Nominees (No EE) 93,200 19,700
Quebec Skilled Workers and Business
Quebec Skilled Workers 23,900 30,100 34,500
Quebec Business 4,100 550
Regularization Public Policy
Regularization Public Policy 0 0 50
Family Class 180,700 63,400 94,500
Quebec Spouses, Partners, and Children (incl. FCH) Domestic 12,000 2,100 70,000
Quebec Spouses, Partners, and Children (incl. FCH) Overseas 20,100 2,300
RoC Spouses, Partners, and Children (incl. FCH) Domestic 48,100 10,600
RoC Spouses, Partners, and Children (incl. FCH) Overseas 45,300 31,100
Quebec Parents and Grandparents 11,500 1,600 24,500
RoC Parents and Grandparents 43,700 15,600
Resettled Refugees & Protected Persons 298,400 34,600 58,350
Protected Persons In Canada 131,200 7,400 20,000
Dependants Abroad of Protected Persons 54,300 5,100
Federal Government-assisted Refugees 18,800 8,700 38,350
Quebec Government-assisted Refugees 350 950
Privately Sponsored Refugees 93,700 12,400
Humanitarian & Compassionate and Other Class 125,200 9,000 10,000
Humanitarian & Compassionate and OtherTable Footnote *** 65,700 1,200 1,400
Out of Status Construction Workers 650 250 500
Hong Kong 22,600 1,600 2,200
Ukraine 23,000 1,500 2,200
Language and Cultural Advisor 250 450 -
Safe Third Country Agreement 850 2,400 2,000
Sudan 12,100 1,700 1,700

Source: EDW as of September 1, 2025

DPU approved; Data is operational and subject to change.

PR - Service Standards & Processing Times - As Of August 31, 2025

Permanent Resident Line of Business Intake Control (Y/N) Service Standard Processing Times Table Footnote *
80th%
Processing Times
50th%
What Most New Clients Can Expect as of August 31, 2025
(in months)
Economic
Federal Business
Federal Business: Self Employed 6248>48
Federal Business: Start-up Visa 5339>48
Canadian Experience (Including In Canada Focus)Table Footnote **
Canadian Experience Class Y6 5.03.06
Federal Skilled/Trades Workers (Including Federal Economic Priorities)
Federal Skilled Workers Y6 5.345
Federal Skilled Trades Y6 105.572--
Federal Economic Pilots
Live-in Caregiver Y 143101>48
Caring for Children Y 249>48
Interim Pathway Measure Y 7568
Home Child Care Provider - Gaining Experience Y 5627
Home Child Care Provider - Direct to PR Y 5925
Home Child Care Provider - Category Unspecified Y ----
Home Support Worker - Gaining Experience Y 3115
Home Support Worker - Direct to PR Y 5415
Home Support Worker - Category Unspecified Y ----
Home Care Worker Immigration Pilot: Child Care - Workers in Canada Y ----
Home Care Worker Immigration Pilot: Child Care - Out of Status Workers in Canada ----
Home Care Worker Immigration Pilot: Home Support - Workers in Canada ----
Home Care Worker Immigration Pilot: Home Support - Out of Status Workers in Canada ----
Economic Mobility Pathways Pilot Y6 14.49>48
Agri-Food Pilot Program Y 1716>48
Rural and Northern Immigration Pilot Y 121110
Atlantic Immigration
Atlantic Immigration Class Y 131329
Atlantic Immigration Pilot Programs Y 5047
Provincial Nominee Program
Provincial/Territorial Nominees (EE) Y6 8.348
Provincial/Territorial Nominees (No EE) Y11 13.81120
Quebec Skilled Workers and Business
Quebec Skilled Workers 11 7.659
Quebec Business 10171>48
Regularization Public Policy
Regularization Public Policy ------
Family Class
Quebec Spouses, Partners, and Children: Domestic 232237
Quebec Spouses, Partners, and Children: Overseas 332741
RoC Spouses, Partners, and Children: Domestic 121124
RoC Spouses, Partners, and Children: Overseas 12 12.9615
Quebec Parents and Grandparents Y 433144
RoC Parents and Grandparents Y 201426
Resettled Refugees & Protected Persons
Protected Persons Landed In Canada 4428>48
Dependants Abroad of Protected Persons 5138
Federal Government-assisted Refugees Y 20820
Quebec Government-assisted Refugees Y 201010
Privately Sponsored Refugees Y 433443
Humanitarian & Compassionate and OtherTable Footnote ***
Humanitarian & Compassionate ---->48
Out of Status Construction Workers 1211--
Hong Kong 2119>48
Ukraine 2018>48
Language and Cultural Advisor ------
Safe Third Country Agreement 201910
Sudan 161441

The "--" indicates there are an insufficient amount of cases to calculate a processing time or because there are multiple programs included.

Source: EDW as of September 1, 2025

DPU approved; Data is operational and subject to change.

TR - Intake, Inventories, Decisions - As Of August 31, 2025

Temporary Resident Line of Business Intake
(Jan - Aug)
2024
Intake
(Jan - Aug)
2025
Intake % Difference Processing InventoryTable Footnote * Total Decisions (Jan - Aug) 2024 Total Decisions (Jan - Aug) 2025
Temporary Residents Overall 6,932,800 5,636,200 -19% 1,060,200 6,034,700 5,110,800
Work Permit Total by Sub-Category 281,800 223,800 -21% 29,900 312,900 337,800
Agriculture NOC 33,800 31,600 -7% 1,200 37,200 35,200
All Other Work Permit 133,900 89,400 -33% 22,300 165,000 202,000
International Experience Canada (IEC) 73,100 63,600 -13% 3,500 66,800 60,800
SAWP 26,000 26,300 1% 350 28,800 27,200
GSS 15,100 12,900 -15% 2,500 15,100 12,700
Work Permit Total by MYLP Target 281,800 223,800 -21% 29,900 312,900 337,800
WP-International Mobility ProgramTable Footnote ** 173,300 123,000 -29% 19,100 195,900 223,500
WP-Temporary Foreign Worker Program 108,500 100,800 -7% 10,800 117,000 114,300
Work Permit - Extension Total by Sub-Category 671,000 730,900 9% 399,300 561,100 593,800
Agriculture NOC 11,000 8,000 -27% 900 7,700 10,600
All Other Work Permit - Extension 660,000 722,900 10% 398,400 553,400 583,100
Work Permit - Extension Total by Program 671,000 730,900 9% 399,300 561,100 593,800
WP-EXT-International Mobility Program 564,500 378,800 -33% 83,100 476,600 496,200
WP-EXT-Temporary Foreign Worker Program 106,500 352,200 231% 316,200 84,500 97,600
Study Permit 349,300 199,000 -43% 28,200 424,000 214,800
Study Permit - Extension 201,300 201,000 0% 101,700 170,300 176,600
Temporary Resident Visa 2,590,600 1,582,900 -39% 359,600 2,516,800 1,846,300
Temporary Resident Visa 2,537,800 1,525,500 -40% 329,000 2,467,200 1,794,900
Super Visa 52,800 57,400 9% 30,600 49,500 51,400
eTA 2,631,300 2,509,600 -5% 23,700 2,636,900 2,505,700
Visitor Record - Extension 207,400 189,000 -9% 117,800 183,200 156,500

Please note that values are rounded to the closest multiple of 5. This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. As a result of rounding, data may not sum to the totals indicated.

MYLP TR Levels Plan categories.

Source: EDW as of September 3, 2025

DPU approved; Data is operational and subject to change.

TR - Approvals, Arrivals, Targets - As Of August 31, 2025

Temporary Resident Line of Business Total Approved
(Jan - Aug)
2024
2024 Approval Rate Total Approved
(Jan - Aug)
2025
2025 Approval Rate TR Arrivals
(Permits Confirmed)Table Footnote * (Jan - Aug)
2025
2025 MYLP
TR Arrivals TargetTable Footnote **
Temporary Residents Overall 5,022,600 75% 4,389,800 77% 289,800 673,650
Work Permit Total by Sub-category 233,300 76% 175,100 55% 200,500 367,750
Agriculture NOC 31,000 84% 28,800 82% 31,400 N/A
All Other Work Permit 98,600 61% 52,400 28% 84,400 N/A
International Experience Canada (IEC) 62,400 94% 56,600 94% 41,400 N/A
SAWP 28,200 99% 26,700 99% 33,500 N/A
GSS 13,100 89% 10,600 86% 9,900 N/A
Work Permit Total by MYLP Target 233,300 76% 175,100 55% 200,500 367,750
WP-International Mobility ProgramTable Footnote *** 146,900 77% 99,500 48% 111,000 285,750
WP-Temporary Foreign Worker Program 86,400 75% 75,500 67% 89,500 82,000
Work Permit - Extension Total by Sub-Category 477,500 92% 509,000 90% N/A N/A
Agriculture NOC 7,000 93% 9,800 94% N/A N/A
All Other Work Permit - Extension 470,500 92% 499,200 90% N/A N/A
Work Permit - Extension Total by Program 477,500 92% 509,000 90% N/A N/A
WP-EXT-International Mobility Program 451,700 96% 469,500 96% N/A N/A
WP-EXT-Temporary Foreign Worker Program 25,800 49% 39,500 50% N/A N/A
Study Permit 209,200 52% 86,100 42% 89,200 305,900
Study Permit - Extension 155,300 94% 157,300 93% N/A N/A
Temporary Resident Visa 1,237,100 50% 888,500 49% N/A N/A
Temporary Resident Visa 1,198,100 49% 850,300 48% N/A N/A
Super Visa 39,000 79% 38,200 75% N/A N/A
eTA 2,551,700 97% 2,447,300 98% N/A N/A
Visitor Record - Extension 158,500 91% 126,500 89% N/A N/A

Please note that values are rounded to the closest multiple of 5. This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. As a result of rounding, data may not sum to the totals indicated.

MYLP TR Levels Plan categories.

Source: EDW as of September 3, 2025

DPU approved; Data is operational and subject to change.

TR - Service Standards & Processing Times - As Of August 31, 2025

Temporary Resident Line of Business Service Standard
(in days)
Processing Times
(in days)
80th %Table Footnote *
Processing Times
(in days)
50thTable Footnote * %
What Most New Clients Can Expect as of August 31, 2025
(in days)
Work Permit Total 60 34 1 30-50
Agriculture National Occupation Codes (NOC) 60 26 4 --
All Other Work Permit 60 35 1 --
International Experience Canada (IEC) 56 36 10 --
Seasonal Agricultural Worker Program (SAWP) 60 64 19 --
Global Skills Strategy (GSS) 60Table Footnote *** 21 14 --
WP - International Mobility ProgramTable Footnote ** 60 28 1 --
WP - Temporary Foreign Worker Program 60 47 21 --
Work Permit - Extension Total by Sub-Category 120 188 114 185-205
Agriculture NOC 120 163 109 --
All Other Work Permit - Extension 120 189 114 --
Work Permit - Extension Total by Program 120 188 114 185-205
WP-EXT- International Mobility Program 120 190 112 --
WP-EXT-Temporary Foreign Worker Program 120 181 143 --
Study Permit 60 60 29 30-50
Study Permit - Extension Total 120 162 111 170-190
Temporary Resident Visa 84 22 30-50
Temporary Resident Visa 14 83 21 50-60
Super Visa 112 126 65 --
eTA 5 mins 1 min 1 min 1 min
Visitor Record - Extension 175 134 130-150

MYLP TR Levels Plan categories.

The "--" indicates that projections are not available for those categories.

Source: EDW as of September 3, 2025

DPU approved; Data is operational and subject to change.

Asylum Claim Intake By Mode & Top Nationality - As Of August 31, 2025

Asylum Claim Intake by Organization and Mode
Organization Regular / Irregular Mode 2024
Jan to Aug
2025
Jan to Aug
% Change |
2025 vs 2024
Jan to Aug
CBSA Regular Airport 33,470 8,085 -76%
Inland 450 470 4%
Land Border 10,145 16,125 59%
Marine 15 5 -60%
CBSA Regular - Total 44,080 24,685 -44%
Irregular Irregular 915 1,345 46%
CBSA Irregular - Total 915 1,345 46%
CBSA - Total 44,995 26,030 -42%
IRCC Regular Inland 72,665 53,445 -26%
IRCC Regular - Total 72,665 53,445 -26%
Irregular Irregular 2,035 1,445 -29%
IRCC Irregular - Total 2,035 1,445 -29%
IRCC - Total 74,705 54,890 -27%
Unspecified Regular Inland 0 0 0%
Overall - Total 119,700 80,920 -32%
Top 10 Intake
Rank Citizenship 2024
Jan to Aug
2025
Jan to Aug
% Change |
2025 vs 2024
Jan to Aug
1 Haiti 5,370 14,195 164%
2 India 22,160 12,325 -44%
3 Iran 4,345 4,660 7%
4 Nigeria 9,315 4,515 -52%
5 Mexico 6,870 3,290 -52%
6 China 2,365 3,020 28%
7 Bangladesh 12,885 2,655 -79%
8 Pakistan 3,735 2,395 -36%
9 Ghana 4,900 2,040 -58%
10 Sri Lanka 6,955 1,865 -73%
N/A Other 40,800 29,970 -27%
Overall - Total 119,700 80,920 -32%
Prior TR Status
Last Approved TR Prior to Claim 2024
Jan to Aug
2025
Jan to Aug
% Change | 2025 vs 2024
TRV 73,135 24,490 -67%
eTA 7,970 3,155 -60%
eTA-X 255 435 71%
SP 11,590 11,855 2%
SP-EXT 1,305 2,345 80%
TRP 105 100 -6%
VR-EXT 5,550 7,805 41%
WP 2,055 4,050 97%
WP-EXT 2,765 5,340 93%
No Prior Approved TR 14,975 21,345 43%
Overall - Total 119,700 80,920 -32%
Provincial Distribution (PD)
Province 2024 (Jan to Aug) 2025 (Jan to Aug) % Change |
2025 vs 2024
Intake % of total intake Intake % of total intake Jan to Aug
ON 62,320 52% 35,945 44% -42%
QC 41,600 35% 29,730 37% -29%
BC 7,090 6% 7,790 10% 10%
AB 6,325 5% 5,035 6% -20%

Asylum Claim Eligibility Decisions, Pre-Removal Risk Assessment Applications And Processing Times - As Of August 31, 2025

Eligibility Decisions Rendered by Year and by Organization
Organization Jan - Aug 2024 Jan - Aug 2025
IRCC 83,300 53,835
CBSA 47,625 25,725
Overall 130,925 79,560
IRB-RPD InventoryTable Footnote * (as of Sept 3, 2025)
Over 292.7K claims

Eligibility Decisions Processing TimesTable Footnote * Ending August 31, 2024 and August 31, 2025 by Organization

Organization 2024
(in Days)
2025
(in Days)
Internal Service Standard
(in Days)
CBSA 28 1 30
IRCC 65 23 30
Overall 61 21 30
Work permit issuance post-eligibility and medical completionTable Footnote ** 8 13
Claim to Work Permit (WP)Table Footnote *** 76 43
Land Border and Irregular Claims Determined Eligible for Referral to the IRB Broken Down by STCA Exception Reason
Mode Refugee First Exception 2024 (Jan to Aug) 2025 (Jan to Aug) % Change | YTM| 2025 vs 2024
Irregular Has valid travel document 35 25 -28%
Relative in Canada (18+ at IRB) 35 60 71%
Relative in Canada (Temporary) 10 5 -58%
Relative in Canada (other) 75 50 -32%
Unaccompanied Minor -- -- 50%
Other 0 0
Unspecified 2,315 975 -58%
Irregular 2,470 1,115 -55%
Land Border Has valid travel document 600 210 -65%
Possible Death Penalty 0 0
Relative in Canada (18+ at IRB) 2,915 3,795 30%
Relative in Canada (Temporary) 230 485 113%
Relative in Canada (other) 3,825 6,765 77%
Unaccompanied Minor 35 40 11%
Other 0 0
Unspecified 340 425 25%
Land Border 7,940 11,720 48%
Overall - Total 10,410 12,840 23%

Above reporting periods based on when the eligibility decision was rendered.
On March 24, 2023, Canada and the United States announced the expansion of the Safe Third Country Agreement (STCA) across the entire land border, including internal waterways. The expansion takes effect as of 12:01 a.m.
EDT on March 25, 2023. If the claimant crossed the border to make an asylum (refugee) claim and do not meet one of the Agreement’s exceptions, they will be returned to the U.S.
Table includes claims from U.S. Citizens or Stateless persons as OPPB cannot systematically extract habitual residents of the US who are not citizens of any country (“stateless persons”).
During the interview or investigation process, it could become known the claimant entered Canada irregularly. Officers will be instructed to update GCMS with the irregular field. As a result, inland counts may be reclassified as
irregulars (where STCA applies).
'Unspecified' First Exception Reasons means the land border or irregular claim was determined eligible but there was no exception reason recorded in GCMS. The STCA applies to refugee claimants who cross between ports of
entry and make a claim for refugee protection less than 14 days after the day of entry into Canada. Work is ongoing to refine logic and identify these cases. Data is subject to change.
US citizens and stateless persons if the US is their country of former habitual residence, do not fall under the STCA. Unspecified exception counts may include claims that are exempt under the STCA.
Due to privacy considerations, some cells in this table have been suppressed and replaced with the notation " --". As a result, components may not sum to the total indicated. In general we have suppressed cells containing less
than five cases except in circumstances where, in our judgement, we are not releasing personal information on an identifiable individual.

Data source and Date: IRCC-EDW (CBR) - Refreshed September 29, 2025
DPU approved; Data is operational and subject to change.

Line of Business Intake
Jan - Aug 2024
Intake
Jan - Aug 2025
Intake % Difference PRRA Inventory
as of August 31, 2025
Total Decisions
Jan - Aug 2024
Total Decisions
Jan - Aug 2025
Processing Times ending
August 31, 2025
(in months)
Pre-Removal Risk Assessment Applications 3,180 3,645 15% 4,835 2,795 4,020 16

Data source and Date: IRCC-EDW (CBR) - Refreshed September 4, 2025
Data is operational and subject to change.

Quebec Key Facts - Asylum - As Of August 31, 2025

Asylum Claims Made in Quebec
Year Location
Montreal-Trudeau International Airport Between Ports of Entry in Quebec
2022 11,600 38,900
2023 25,600 14,500
2024 23,000 1,000
2025 (up to Aug 31) 4,000 1,400
Total 64,200 55,900

Initial Work PermitsTable Footnote * Issued for Asylum Claims Made in Quebec

Year 2024 2025 (Jan – Aug)
Number of work permits approvedTable Footnote * 51,300 21,000

Source: IRCC-EDW (CBR) - Refreshed September 4, 2025
Data is operational and subject to change.

Quebec Key Facts - Work And Study Permits - As Of August 31, 2025

Work Permit (WP) and Study Permit (SP) Data on ApplicantsTable Footnote * Destined to Quebec

Line of Business Inventory YTDTable Footnote **
Applications Received 2025
YTDTable Footnote **
Applications Processed 2025
YTDTable Footnote ** Issued
2024
YTDTable Footnote ** Issued
2025
YTDTable Footnote ** Approval
Rate 2024
YTDTable Footnote ** Approval
Rate 2025
Work Permit Total 2,400 34,900 40,000 51,200 44,400 90% 82%
WP-IMP 750 6,500 9,400 13,800 9,800 89% 67%
WP-TFWP 1,600 28,500 30,600 37,400 34,700 91% 86%
Work Permit - EXT Total 22,000 31,900 19,400 13,400 15,300 82% 84%
WP-EXT-IMP 2,600 6,900 7,900 7,000 7,100 91% 92%
WP-EXT-TFWP 19,400 25,000 11,500 6,400 8,200 75% 78%
Work Permit Total 24,400 66,800 59,400 64,600 59,700 88% 83%
Study Permit 6,800 54,800 61,100 36,700 22,800 36% 31%
Study Permit - EXT 15,400 30,700 23,100 16,500 20,500 92% 92%
Study Permit - Total 22,200 85,500 84,200 53,200 43,300 45% 47%
Grand Total 46,600 152,300 143,600 117,800 103,000 60% 62%

Please note that values are rounded to the closest multiple of 5. This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. As a result of rounding, data may not sum to the totals indicated.

Source: IRCC-EDW (CBR) - Refreshed September 4, 2025
Data is operational and subject to change.

Hong Kong Public Policy - As Of August 31, 2025

Hong Kong Open Work Permit Processing

Hong Kong Open Work Permit Public Policy
Year Applications Received Processing InventoryTable Footnote * Total Processed
Work Permit Work Permit - Ext Total Work Permit Work Permit - Ext Total Work Permit Work Permit - Ext Total
2021 10,400 350 10,700 0 0 0 8,700 200 8,900
2022 17,600 450 18,000 -- 0 -- 14,900 350 15,300
2023 13,400 850 14,200 35 0 35 15,500 850 16,300
2024 5,300 1,400 6,600 100 -- 100 6,600 1,000 7,600
2025 (up to August 31) 900 350 1,300 200 0 200 1,600 950 2,500
Grand Total 47,500 3,400 50,900 350 5 350 47,200 3,400 50,600

Hong Kong Open Work Permit Processing Times (in Days)

Work Permit Work Permit - Ext Overall
Processing
Time
194 190 190

Hong Kong Permanent Resident Processing

Hong Kong PR Public Policy
Year Received Processing Inventory Total Processed Approval Rate Processing TimesTable Footnote *
(in months)
2021 1,000 0 700 97% --
2022 2,600 -- 1,100 97% --
2023 11,200 2,100 5,200 99% 5
2024 15,800 15,700 4,400 98% 15
2025 (up to Aug 31, 2025) 4,700 4,700 1,600 97% 21
Grand Total 35,400 22,500 12,900 98%
Humanitarian & Compassionate (H&C) Applications Received by Country of Citizenship: Hong Kong SAR
Year HK H&C Intake
2021 800
2022 2,200
2023 4,900
2024 8,400
2025 (up to August 31) 4,100
Total 20,500

Due to privacy considerations, some cells in these tables have been suppressed and replaced with the notation " --". This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. Values are rounded to the closest multiple of 5 for the same reason. As a result, components may not sum to the total indicated.

Source: EDW as of September 1, 2025

DPU approved; Data is operational and subject to change.

Client Call Centre And Ministerial Centre For Members Of Parliament And Sentators (Mcmps) Intake And Output - As Of August 31, 2025

All Channels
Jan - Dec 2024 Jan - Aug 2024 Jan - Aug 2025 % Difference
Intake 7,402,400 5,043,700 4,926,500 -2%
Output 4,804,800 3,297,100 3,239,400 -2%
Phone Operations
Jan - Dec 2024 Jan - Aug 2024 Jan - Aug 2025 % Difference
Calls received in IVR (all calls received) 7,409,600 5,058,700 4,832,200 -4%
Intake (callers requesting an agent) 4,406,900 2,985,100 2,921,300 -2%
Output (calls answered by agents) 1,835,400 1,258,500 1,182,200 -6%
Answer Rate % 42% 42% 40% -2%
Email Operations
Jan - Dec 2024 Jan - Aug 2024 Jan - Aug 2025 % Difference
Intake 2,452,500 1,681,200 1,715,100 2%
Output 2,448,200 1,668,400 1,767,800 6%
Ministerial Centre for Members of Parliament and Senators (MCMPS)
Jan - Dec 2024 Jan - Aug 2024 Jan - Aug 2025 % Difference
Cases (intake and output) 460,000 307,400 265,700 -14%
Crises
Jan - Dec 2024 Jan - Aug 2024 Jan - Aug 2025 % Difference
Calls received in IVR (all calls received) 59,900 20,600 5,200 -75%
Intake (callers requesting an agent) 23,700 19,900 5,200 -74%
Output (calls answered by agents) 22,000 18,200 5,100 -72%
Answer Rate % 93% 91% 98% 7%
Email Intake 59,200 50,000 19,200 -62%
Email Output 39,200 44,600 18,600 -58%

Source: EDW as of September 1, 2025
Data is operational and subject to change.

Permanent Resident (Pr) Card And Pr Travel Document (Prtd) Intake, Output And Service Standards - As Of August 31, 2025

Permanent Resident (PR) Card Intake Processing Inventory
Jan - Aug 2024 Intake Jan - Aug 2025 Intake % Difference
PR Card Total 556,900 387,100 -30% 86,700
Phase 1 - New Card 340,900 276,900 -19% 51,300
Phase 2 - Renewal 216,000 110,300 -49% 35,400
Permanent Resident (PR) Card Output Service Standard (in days) Processing Times (in days)
Jan - Aug 2024 Intake Jan - Aug 2025 Intake % Difference
PR Card Total 567,300 385,400 -32%
Phase 1 - New Card 337,400 267,400 -21% 60 35
Phase 2 - Renewal 229,900 118,100 -49% 33
Permanent Resident Travel Document (PRTD) Intake Processing Inventory
Jan - Aug 2024 Intake Jan - Aug 2025 Intake % Difference
14,200 12,000 -15% 2,300
Permanent Resident Travel Document (PRTD) Output Service Standard (in days) Processing Times (in days)
Jan - Aug 2024 Intake Jan - Aug 2025 Intake % Difference
14,800 13,300 -10% 49

Passport Intake, Issued, Output And Processing Times - As Of August 31, 2025

Passport Intake, Issued and Output
Passport Intake and Output Intake Issued
Jan - Aug 2024 Jan - Aug 2025 % DifferenceTable Footnote 1 Jan - Aug 2024 Jan - Aug 2025 % DifferenceTable Footnote 1
Passport Total 3,864,700 3,110,900 -20% 3,588,200 2,960,200 -18%
ESDC SCCTable Footnote 2 1,169,700 897,300 -23% 1,117,200 893,700 -20%
SCC-EESTable Footnote 3 174,700 169,900 -3% 173,000 165,500 -4%
SCC-PSTable Footnote 4 1,593,400 1,349,000 -15% 1,570,300 1,325,300 -16%
Mail-In (CAN) 628,800 374,300 -40% 474,000 296,200 -38%
Mail-In (US) 70,000 84,800 21% 49,900 59,600 19%
Member of Parliament (MP) 19,600 11,300 -42% 19,100 11,000 -42%
Total 3,656,300 2,886,600 -21% 3,403,500 2,751,200 -19%
GAC Consular 153,200 143,200 -7% 148,400 138,200 -7%
Total 153,200 143,200 -7% 148,400 138,200 -7%
IRCC Official Travel (OT) 11,100 10,100 -9% 10,000 10,200 2%
CXPTable Footnote 5 - 20,500 - - 19,200 -
Cit2PassportTable Footnote 6 400 3,600 771% 400 3,400 744%
Mail-In (CAN)Table Footnote 7 250 20 -92% 200 15 -91%
Non-Canadian Travel Document 43,400 46,900 8% 25,600 38,100 48%
Total 55,100 81,100 47% 36,200 70,800 95%
Passport Intake, Issued and Output
Passport Intake and Output Rejected, Withdrawals and Close-out Refused
Jan - Aug 2024 Jan - Aug 2025 % DifferenceTable Footnote 1 Jan - Aug 2024 Jan - Aug 2025 % DifferenceTable Footnote 1
Passport Total 186,000 118,300 -36% 1,500 1,800 20%
ESDC SCCTable Footnote 2 10,700 1,800 -83% 250 250 -9%
SCC-EESTable Footnote 3 400 300 -23% 60 65 9%
SCC-PSTable Footnote 4 5,400 2,000 -63% 1,100 1,400 29%
Mail-In (CAN) 124,700 71,900 -42% 70 65 -6%
Mail-In (US) 19,900 23,400 18% 10 10 25%
Member of Parliament (MP) 200 70 -65% - -- -
Total 161,200 99,400 -38% 1,500 1,800 20%
GAC Consular 4,300 4,600 9% - - -
Total 4,300 4,600 9% -
IRCC Official Travel (OT) 150 95 -41% -- - -
CXPTable Footnote 5 - 50 - - - -
Cit2PassportTable Footnote 6 -- 20 1,700% - -- -
Mail-In (CAN)Table Footnote 7 40 - - -- - -
Non-Canadian Travel Document (TD) 20,400 14,100 -31% 10 15 8%
Total 20,600 14,300 -31% 15 15 -7%
Passport & Travel Document Processing Times and Service Standard Adherence
Organization & Service Type Travel Document Processing TimesTable Footnote * (in days) Travel Document Service Standard Adherence
Jan - Aug 2024 Jan - Aug 2025 Jan - Aug 2024 Jan - Aug 2025
ESDC 00 Days Call Back Service 0 0 93% 97%
01 Day Urgent Service 1 1 95% 97%
09 Days Express Service 6 4 99% 100%
10 Days Service 13 9 78% 96%
20 Days Service 27 20 69% 90%
GAC Consular 19 15 92% 95%
IRCC 20 Days Service 18 26 98% 82%
20 Days Service Cit2Passport 15 14 98% 99%
20 Days Service Client Experience Platform - 12 - 100%
Non-Canadian TD (RTD & COI) 309 32 42% 60%
Official Travel (OT) 37 20 69% 80%

Source: EDW as of September 1, 2025
DPU approved; Data is operational and subject to change.

Citizenship Processing & Service Standards - As Of August 31, 2025

Citizenship Intake Processing Inventory
Jan - Aug 2024 Jan - Aug 2025 % Difference
Grants 242,300 202,600 -16% 284,100
Proofs 37,300 51,500 38% 32,400
Adoptions 2,400
Resumptions 15
Renunciations 250
Citizenship Output 2025 Approval Rates New Citizens
Jan - Aug 2025
Service Standard
(in months)
Processing Times
(in months)
Jan - Aug 2024 Jan - Aug 2025 % Difference
Grants 268,800 203,500 -24% 99% 191,900 12 8
Proofs 44,600 39,300 -12% 99.7% 2
Adoptions 400 650 64%
Resumptions 10 10 38%
Renunciations 250 250 -7%

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2026-02-27