PACP – Data Dashboard - OPP-DART P-ICAC - Nov 24, 2020

Performance of Integrated Claim Analysis Centre (P-ICAC) - Sep 30, 2019 to Nov 7, 2020 - Prepared by OPP-DART

FY Intake - Total Referred to ICAC 1,358
Inventory - As of November 8, 2020 3,119
Triage - FY Output (Target Achievement) 3,305 (12%) - Target : 27 500
Triage - Service Standards 51%
FY : 26 %
< 30 Days (BOC/FESS to Triage Decision)
Reviews and Interventions - Reviews 5,175
Reviews and Interventions - Intervention 455
Scheduling-Ready Packages for IRB - Output 7,815
Scheduling-Ready Packages for IRB - Service Standards 63% < 185 Days
(BOC to Scheduling-Ready Package for IRB)

Triage

Intake / Ageing Inventory - Claim Referral made by Triage Inventory Status

Date Pending Triage Decision Pending FESS and Triage Triage Completed Total
09/5 16 4 29 49
09/12 12 6 18 36
09/19 8 3 3 14
09/26 41 8 7 56
10/3 41 3 4 48
10/10 44 12 8 64
10/17 16 8 3 27
10/24 43 12 0 55
10/31 58 16 0 74
11/7 51 18 3 72

Output - Decision - Number of Triage Decisions by Outcome

Date Referred to IRCC for Review Referred to CBSA for Review Not Referred for Review Total
09/5 15 14 27 56
09/12 25 22 34 81
09/19 14 13 29 56
09/26 27 20 71 118
10/3 12 12 19 43
10/10 20 5 58 83
10/17 25 35 58 118
10/24 19 14 46 79
10/31 60 29 142 231
11/7 17 30 101 148

Weekly Processing Times - In Days Footnote *

Date %
09/5 53%
09/12 33%
09/19 17%
09/26 25%
10/3 16%
10/10 17%
10/17 6%
10/24 16%
10/31 10%
11/7 13%

Summary - Triage and Verification

Review

Intake / Ageing Inventory- Triage Referred for Review by Review Status

Date Pending at IRCC Pending at CBSA Reviewed Total
09/5 5 1 24 30
09/12 2 3 44 49
09/19 0 5 22 27
09/26 11 13 32 56
10/3 0 3 19 22
10/10 9 2 11 22
10/17 7 16 37 60
10/24 7 7 14 28
10/31 17 15 63 95
11/7 15 30 12 57

Output - Decision - Number of Review Decisions

Date Reviewed - No Intervention Reviewed - Intervention Total
09/5 58 25 83
09/12 72 20 92
09/19 92 25 117
09/26 97 29 126
10/3 115 30 145
10/10 65 35 100
10/17 96 18 114
10/24 85 25 110
10/31 76 18 94
11/7 77 19 96

Weekly Processing Times - In Days

80% of cases took X days or less from Triage Decision to Review Decision

Date Processing Times
09/5 200
09/12 214
09/19 232
09/26 243
10/3 234
10/10 301
10/17 233
10/24 243
10/31 240
11/7 83

80% of cases took X days or less from BOC received at IRB to R&I Completed

La date PT 80 %
09/5 267
09/12 263
09/19 284
09/26 279
10/3 289
10/10 329
10/17 281
10/24 313
10/31 289
11/7 294

Summary - Review and Intervention

Summary

Intake / Ageing Inventory - ICAC Inventory by Stage as of November 8, 2020

Stage Under 30 Days Under 185 Days Over 185 Days Total
Pending FESS 30 75 93 198
Pending Triage 120 550 464 1134
Pending Review at IRCC 0 63 156 219
Pending Review at CBSA 0 55 231 286
Pending Schedule-Ready 0 396 886 1282

% of Cases where Schedule-Ready Package was completed under 185 Days (from IRB BOC).

Date %
09/12 22%
09/19 8%
09/26 5%
10/3 14%
10/10 11%
10/17 10%
10/24 16%
10/31 12%
11/7 19%

Number of Schedule-Ready Package Completed - In Persons/Claims

Date Number
09/12 130
09/19 180
09/26 267
10/3 154
10/10 222
10/17 167
10/24 117
10/31 372
11/7 124

RPD Decision by R&I Review Decision as of November 8, 2020

R&I Review Decision Total (% Positive)
CBSA Intervention 1 (0%)
IRCC Intervention 11 (18%)
No Intervention 517 (44 %)
Total 529 (43%)

IRB Upcoming RPD Hearing

0 to 30 Days 31 to 60 Days 61 to 90 Days 90 Days or more
580 201 256 1149

Summary - Schedule-Ready Packages

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