Survey for refugees in the Private Sponsorship of Refugees Program
Ottawa, November 1, 2021—Beginning today, Immigration, Refugees and Citizenship Canada (IRCC) is inviting privately sponsored refugees from the Sponsorship Agreement Holder, Group of Five and Community Sponsorship streams to participate in a survey. Participants will be selected at random and will be contacted online and, in some cases, by telephone.
About the survey
If you are currently in the Private Sponsorship of Refugees Program, IRCC may contact you to learn more about your experience as a privately sponsored refugee.
If you are contacted, this means that you were randomly selected to take part in this survey. Your participation will not impact your status with IRCC. The survey is intended to support improvements to IRCC program delivery, and your participation would be appreciated.
As you are a privately sponsored refugee, your sponsor has agreed to provide financial (such as money for basic needs) and settlement support (such as setting up a bank account or finding a doctor) to help you adjust to life during your first year in Canada.
If we contact you, we will ask you questions about the support you received and your experience with the sponsorship program so far.
You will receive an online questionnaire to complete, and an IRCC officer may contact you by telephone.
The online survey will be available in various languages, and an interpreter will be available for the calls.
We look forward to hearing from you about your experience. Therefore, we ask that you respond to the questions, and not have your sponsor answer for you.
Only IRCC employees will see your answers. They won’t be shared with your sponsors.
We will use the survey to evaluate the Private Sponsorship of Refugees Program and the support you are getting. If you did not receive the support you are entitled to under the program, we may follow up with your sponsors.
More information about the online survey
- Sender’s email address: IRCC.PSRCaseReviewRevuedecasPSR.IRCC@cic.gc.ca
- Subject: “PSR Program: IRCC wants to hear from you!”
- The survey link starts with https://ircc.qualtrics.com/jfe/form/SV
- There are no attachments
- You can complete the survey in English, French, Arabic, Amharic, Dari, Somali or Tigrinya
If you think the email looks suspicious, visit our website to learn more about email scams or delete the email.
Any questions regarding this survey can be directed to IRCC.PSRCaseReview-RevuedecasPSR.IRCC@cic.gc.ca.
- Date modified: