A more convenient way to validate permanent residence from within Canada thanks to pilot project

Ottawa, March 19, 2018 — As part of our initiatives to improve client service, we will be testing an option for clients to have their permanent residence (PR) validated at an IRCC office without needing to make an appointment.

This pilot project benefits clients as it offers a more flexible and convenient landing process. Clients will not need to reach out to book an appointment in advance and will have the confidence of knowing they will be able to confirm their PR during their visit.

Between March 19 and April 20, 2018, IRCC will be emailing selected clients in the Montreal, Fredericton and Halifax areas who have received their Confirmation of PR document. The email will be from an address ending in “@cic.gc.ca” and will list dates and times when clients can visit their local IRCC office to be confirmed as a PR.

Clients cannot request to be included in this pilot project. However, IRCC will determine if this landing process should be expanded to become part of the normal process for all clients based on the results of this pilot project.

Protect yourself from fraud

If you receive an email that appears to come from IRCC but looks suspicious, don’t click on any links or give any information about yourself. If you have any doubts about where the email came from, make sure to check the identity of the sender. Visit our website to learn more about how to protect yourself from fraud.

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