Confirming your permanent residence online

If you got an email about the Permanent Residence Portal, it’s legitimate if

  • it came from an email address ending in
  • it’s in both English and French
  • the subject line is “IRCC - Permanent Residence Portal (PR Confirmation) / Portail de résidence permanente (Confirmation de la RP)” 
  • it links to this page

In most cases, we can confirm permanent resident (PR) status

What you can do in the portal

Through this portal

Do not create your own account. This can delay the process. Follow the instructions in the email we sent and we’ll create it for you.

As the principal applicant, you’ll act on behalf of your family, unless you tell us you’d like them to have their own accounts.

The portal is separate from your IRCC secure account.

How the portal works

If we approve your application, we’ll

Then you can

  1. sign in for the first time and create your own password
  2. choose the Permanent Residence Confirmation tab
    The Permanent Residence Confirmation tab is the third tab.
  3. confirm you are in Canada
  4. provide an updated home or postal address
  5. upload your photo (this must be a digital or scanned photo, not a picture of a paper photo taken with a camera or phone)

Declaring you’re in Canada does not mean you are a permanent resident. We will send you a Confirmation of Permanent Residence (CoPR) document. Your CoPR confirms your status.

We can’t confirm your permanent resident status while you’re outside Canada. If you plan to travel before receiving your CoPR, contact us using the email address on your invitation message.

Once you upload your photo

When you travel outside Canada, you must show your PR card and passport when you come back on a commercial carrier (like an airplane, boat, train, or bus). If you’re already outside Canada without a valid PR card, you must apply for a Permanent Resident Travel Document to return on a commercial carrier.

Uploading and submitting photos

If we return your photo, you can resubmit a new photo into the portal. Make sure the new photo meets all the photo requirements listed in the portal before you upload a new one.

Reasons your photo may be returned

To submit a photo

Immigration representatives

An immigration representative (also known as an immigration consultant or lawyer) can give you advice and help you with the portal for a fee. But they can’t

Other important information

Help for technical issues

Reset a password

When we create an account for you, we’ll send a temporary password valid for 30 days to your email address. If this temporary password expires or is lost, we need to reset it for you. If your temporary password isn’t working, contact us using the email address on your invitation message.

If you already created a portal account, and forgot the password you set, you can reset it through the link in the portal.

Supported browsers and devices

You can access the portal using

It works on mobile devices and desktop/PC.


Our system briefly needs access to your photo library so you can select the photo you want to upload to the portal. This access won’t give us the ability to go through your photo library, or access it for any other purpose.

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