# 2024-001 Pay and Benefits, Component Transfer, Pay, Recovery of Overpayment

Case summary

F&R Date: 2025-11-26

The grievor contended that her component transfer (CT) from the Primary Reserve (P Res) to the Regular Force (Reg F) was improperly administered and that, as a result, she was owed a sum of money. She explained that her Class “C” pay was deactivated on the day of her CT from P Res to Reg F; however, her Reg F pay was only activated four months later. Additionally, she indicated that she did not receive the posting allowance for her last month in the P Res. During this period, the grievor stated that she had to rely on Local Acquittance Rolls (LAR) intended to cover living expenses. As redress, the grievor sought reimbursement for the negative balance and the unpaid posting allowance.

The Commanding Officer of the Canadian Army Intelligence Regiment, acting as the Initial Authority (IA), found that the grievor had been aggrieved by the failure of Director of Military Pay and Allowances Processing (DMPAP) to process her pay in a timely manner. Despite these issues, the IA found that all pay transactions were verified and confirmed as valid. The IA confirmed that there was no outstanding amount owed to the grievor by the Canadian Armed Forces (CAF). As redress, the IA offered an apology to the grievor for poor management of her pay.

The Committee, in consultation with the DMPAP, found that there had been an overpayment during the grievor's Class “C” service, which resulted in a negative balance in her pay account. The Committee also determined that issues with the Guardian system entry delayed her enrolment in the pay system for several months, which further impacted her taxes. Additionally, the Committee concluded that the grievor's posting allowance helped reduce the negative balance in her pay account. Lastly, the Committee noticed that while the grievor received LAR to compensate for the lack of regular pay with proper deductions, one of these was posted to her account a year later, and that these actions gave the grievor the impression that her allowances had been reduced.

The Committee concluded that the grievor's pay was not properly administered, lacking both accuracy and timeliness during her CT to the Reg F, and that she was aggrieved by this situation. However, the Committee also found that her pay had been appropriately corrected and, therefore, the CAF did not owe her any further compensation. Consequently, the Committee recommended that the Final Authority not grant redress.