FCAC statement on the independent evaluation of the external complaint body for banking
| Financial Consumer Agency of Canada | statements
FCAC statement on the independent evaluation of the external complaint body for banking
News results
Showing 1 - 10 of 151 results
FCAC announces an administrative monetary penalty paid by the Royal Bank of Canada
| Financial Consumer Agency of Canada | news releases
FCAC announces an administrative monetary penalty paid by the Royal Bank of Canada
Financial Consumer Agency of Canada publishes revised Guideline on Complaint-Handling Procedures for Banks
| Financial Consumer Agency of Canada | statements
Financial Consumer Agency of Canada publishes revised Guideline on Complaint-Handling Procedures for Banks
Speech at the Canadian Institute's 25th Annual Canadian Forum on Anti-Money Laundering and Financial Crime by Deputy Commissioner of Supervision and Enforcement Frank Lofranco
| Financial Consumer Agency of Canada | speeches
Speech at the Canadian Institute's 25th Annual Canadian Forum on Anti-Money Laundering and Financial Crime by Deputy Commissioner of Supervision and Enforcement Frank Lofranco, on June 10, 2026, in Toronto, Ontario.
Financial Consumer Agency of Canada Commissioner Shereen Benzvy Miller participates in a fireside chat with Ontario Securities Commission Chief Executive Officer Grant Vingoe
| Financial Consumer Agency of Canada | readouts
Financial Consumer Agency of Canada Commissioner Shereen Benzvy Miller participates in a fireside chat with Ontario Securities Commission Chief Executive Officer Grant Vingoe
Opening statement to the Standing Committee on Finance (FINA) by Commissioner Shereen Benzvy Miller
| Financial Consumer Agency of Canada | speeches
Opening statement to the Standing Committee on Finance (FINA) by Commissioner Shereen Benzvy Miller
Putting consumers first: the FCAC strategic plan for 2026–2029
| Financial Consumer Agency of Canada | statements
Putting consumers first: the FCAC strategic plan for 2026–2029
Final report from the second Financial Industry Forum on Artificial Intelligence (FIFAI 2) now available
| Financial Consumer Agency of Canada | statements
From May to November 2025, the Financial Consumer Agency of Canada (FCAC) and other federal financial regulators partnered with the Global Risk Institute (GRI) to present the second Financial Industry Forum on Artificial Intelligence (FIFAI 2), a series of 4 workshops on the risks and opportunities posed by AI adoption in the financial sector.
New NSF fee regulations bring down cost of banking for Canadians
| Financial Consumer Agency of Canada | news releases
New regulations come into force today capping at $10 the non-sufficient fund (NSF) fees federally regulated banks charge Canadians.
Opening statement to the Standing Senate Committee on Banking, Commerce and the Economy (BANC) by Commissioner Shereen Benzvy Miller
| Financial Consumer Agency of Canada | speeches
Opening statement to the Standing Senate Committee on Banking, Commerce and the Economy (BANC) by Commissioner Shereen Benzvy Miller, on February 4, 2026, in Ottawa, Ontario.