Statement by FCAC Commissioner: Making change that counts this International Women’s Day
| Financial Consumer Agency of Canada | statements
Statement by FCAC Commissioner: Making change that counts this International Women’s Day
News results
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Speech by Commissioner Judith Robertson ̶ CPA Canada Mastering Money Conference
| Financial Consumer Agency of Canada | speeches
Speech by Commissioner Judith Robertson ̶ CPA Canada Mastering Money Conference
Statement to entities engaging in crypto-asset activities or crypto-related services
| Financial Consumer Agency of Canada | statements
Statement to entities engaging in crypto-asset activities or crypto-related services
Speech by Commissioner Judith Robertson for the Launch of Financial Literacy Month
| Financial Consumer Agency of Canada | speeches
Speech by Commissioner Judith Robertson for the Launch of Financial Literacy Month
Financial Literacy Month 2022 Kick-Off
| Financial Consumer Agency of Canada | news releases
Financial Literacy Month 2022 Kick-Off Financial Consumer Agency of Canada and organizations across the country focus on advancing the National Financial Literacy Strategy and helping Canadians manage debt.
Financial Literacy Month virtual launch event
| Financial Consumer Agency of Canada | media advisories
Financial Literacy Month virtual launch event From: Financial Consumer Agency of Canada
Statement from FCAC on the publication of independent evaluations of external complaints bodies
| Financial Consumer Agency of Canada | statements
Impartial and effective complaint handling is an important contributor to consumer protection and enhances consumer confidence in financial institutions and the financial system.
New and enhanced protections for bank customers
| Financial Consumer Agency of Canada | news releases
Starting June 30, Canadians will benefit from new and enhanced protections in their dealings with banks. The protections fulfil commitments made by the federal government in 2018 to introduce a new Financial Consumer Protection Framework (Framework) in the Bank Act.
FCAC mystery shopping report shows banks need to do more to ensure positive outcomes for all consumers
| Financial Consumer Agency of Canada | news releases
Today, the Financial Consumer Agency of Canada (FCAC) released the results of a mystery shopping exercise conducted at Canada’s 6 largest banks.
Opening remarks by Judith Robertson, Commissioner, Financial Consumer Agency of Canada, for the 2022 Payments Canada SUMMIT
| Financial Consumer Agency of Canada | speeches
FCAC’s role is to protect consumers of financial products and services and we do that by overseeing compliance by federally regulated financial institutions with consumer protection and market conduct requirements.
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