Ottawa, May 28, 2008 – Department of National Defence and Canadian Forces Interim Ombudsman, Ms. Mary McFadyen, presented commendations to four members of Canada's Defence community at a special ceremony today at National Defence Headquarters in Ottawa. Also in attendance were a number of senior Canadian Forces leaders and Defence managers, including Rear-Admiral A.B. Donaldson, Director of Staff – Strategic Joint Staff.
The seventh annual commendations ceremony included the presentation of the Ombudsman's Special Recognition Award, which recognizes individuals who have gone well above and beyond the normal requirements of their job in bringing about positive and lasting change to the Defence community.
Ms. McFadyen also presented the Liz Hoffman Memorial Commendation for Complaint Resolution. This award serves to acknowledge the contribution of National Defence employees and Canadian Forces members who have demonstrated outstanding problem-solving and complaint-resolution skills in working cooperatively with the Ombudsman's Office.
"The achievements of these four individuals are a true reflection of the high values for which Canada's Defence community strives," stated Ms. McFadyen. She added, "They have set an extraordinary example for all to follow, and we are very proud of and grateful for their dedication, compassion and professionalism."
This year's recipients of the Ombudsman's Special Recognition Award are:
- Major Clifford R. Beattie
In his duties as Regional Cadet Comptroller at the Regional Cadet Support Unit in Borden, Major Clifford R. Beattie has been instrumental in improving the administrative procedures of the Pension Plan for Reservists. Major Beattie was quick to identify issues of unfairness for the Cadet Instructor Cadre sub-component, and proposed concrete measures to ensure that they would benefit fully from the Plan provisions. Even when confronted by opposition, Major Beattie refused to turn a blind eye, attacking the problem both locally and nationally until his message was heard and people took action. Major Beattie has proven himself to be a conscientious and professional officer who fights for the welfare and entitlements of others without concern for his own workload or personal gain.
- Master Warrant Officer Sharon Gosling
Master Warrant Officer Sharon Gosling has assisted countless individuals in difficult situations by going above and beyond her duties as Branch Sergeant Major of the Base Comptroller section of CFB Petawawa. She consistently provides unwavering support and guidance to members of the Defence community in times of great hardship, in part by ensuring that her clients are well-informed of the resources and policies available to them, and by resolving issues of unfairness informally. MWO Gosling is recognized for her unique ability to handle the most sensitive situations with professionalism and compassion – a balance that allows her to fulfill the business aspect of her duties while looking after the personal welfare of her clients.
The Liz Hoffman Memorial Commendation for Complaint Resolution is awarded to:
- Colonel Brian O'Rourke
While employed as the Special Assistant to the Chief Military Personnel, Colonel Brian O'Rourke was a loyal supporter of the Office of the Ombudsman. On many occasions he went beyond the call of duty by striving to resolve problems informally and quickly, thereby facilitating the mission of the Office and, in may cases, alleviating undue stress on military members and their families. Colonel O'Rourke always came forward with innovative solutions and creatively contributed to the resolution of numerous cases. For his leadership in treating the Defence community with dignity and compassion, and for his courage and energy in seeking a resolution when others had deemed one not possible, Colonel O'Rourke is recognized for upholding the values for which the Ombudsman's Office stands.
- Lieutenant-Commander Tracey Lonsdale
As Director Military Career Support Services 2, Lieutenant-Commander Tracey Lonsdale has proven to be a resourceful and cooperative member of the DND/CF, largely as a result of her vital role in righting numerous wrongs in the grievance process. Ombudsman investigators have benefited greatly from LCdr Lonsdale's quick, thorough and clear responses to questions regarding performance evaluations, merit lists, selection boards and more. She anticipates the needs of others, and, through exceptional effort and in-depth research, ensures that every issue is addressed and fully understood. LCdr Lonsdale's sincere desire to help with all cases, big and small, is unmistakable and greatly appreciated by the Defence community.
Recipients of the Liz Hoffman Memorial Commendation for Complaint Resolution were nominated by investigators within the Ombudsman's Office. Nominations for the Special Recognition Award were submitted by peers and colleagues and reviewed by the Ombudsman and her Advisory Committee.
For additional information:
Angelina Nikkel
A/Communications Advisor
Office of the Ombudsman
Department of National Defence and the Canadian Forces
Tel.: 613-996-4285
