OTTAWA-GATINEAU —The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that telephone numbers registered on the National Do Not Call List (DNCL) will remain on the list for five years rather than three years.
The new registration period will automatically apply to the more than 6.7 million telephone numbers already registered on the National DNCL, as well as to any future registrations. The Commission will continue to review the National DNCL’s operations and make improvements to provide a better service to consumers.
In addition, the CRTC has clarified two of its telemarketing rules. First, it has determined that telecommunications from electoral candidates who are not affiliated with a registered political party are exempt from the National DNCL Rules. The second clarification concerns restrictions on calling hours for Automatic Dialing and Announcing Devices. Organizations that make use of these devices for non-telemarketing purposes, such as debt collection, must follow the CRTC’s rules only if calling-hour restrictions are not specifically set out in provincial legislation.
About the National DNCL
The National DNCL is a free service for consumers, which allows them to reduce the number of unwanted telemarketing calls and faxes they receive. Numbers can be registered at any time by visiting www.dncl.gc.ca or by telephone at 1-866-580-DNCL (3625). Consumers requiring the assistance of a teletypewriter can sign up by dialing 1-888-DNCL-TTY (1-888-362-5889).
For more information, please visit www.dncl.gc.ca or www.crtc.gc.ca/eng/telemarketing.htm
The CRTC is an independent public authority that regulates and supervises broadcasting and telecommunications in Canada.
Telecom Regulatory Policy CRTC 2009-200 [.pdf]
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