No. H139/12
For release - December 18, 2012
TORONTO — The Honourable Denis Lebel, Minister of Transport, Infrastructure and Communities, today announced that all-inclusive airfare advertising is now mandated under amendments to the Air Transportation Regulations. This will ensure consumers can clearly see the total price of an airline ticket, with no hidden fees.
"We are protecting Canadian air travellers by helping them see, clearly and up front, the full cost of air tickets, so they can make informed travel choices," said Minister Lebel. "In addition to benefitting consumers by ensuring transparent advertising, these regulations will promote fair competition between all advertisers."
The new rules require air service advertisers to display the total price a consumer must pay in order to fly, including all taxes, fees and charges. The amendments apply to the price of air services advertised in any media to the public, for travel within or originating in Canada.
This fulfills the Government of Canada's December 2011 commitment to implement regulations regarding all-inclusive airfare advertising within one year. To this end, the Canadian Transportation Agency undertook consultations with the industry, consumer interest groups and individual Canadians before drafting regulatory amendments.
The Canadian Transportation Agency will continue to work with air price advertisers and provide guidance to ensure compliance with the regulations. The Agency has provided further information on all-inclusive air fare advertising to help Canadian consumers and advertisers understand the new advertising rules.
"The Harper government takes consumer protection very seriously," said Minister Lebel. "Offenders can be fined up to $25,000."
"To support early compliance, the Agency will be working with advertisers through educational outreach and guidance to assist them in quickly complying with the new regulatory requirements. The Agency's new information repository will help ensure that interested parties have the information they need," said Geoff Hare, Chair and CEO of the Agency. "The Agency can use penalties when necessary to achieve compliance."
The information provided features educational materials including an interpretation note, questions and answers, as well as examples of advertisements. These materials will be updated as enquiries from advertisers and the public are addressed to provide additional information as required.
The Canadian Transportation Agency is an independent, quasi-judicial tribunal and economic regulator of the Government of Canada. It makes decisions and determinations on a wide range of matters involving the air, rail and marine modes of transportation under the authority of Parliament, as set out in the Canada Transportation Act and other legislation.
For more information on the new regulatory requirements, consult the enclosed backgrounder (Regulations requiring all-inclusive air price advertising) and the Canadian Transportation Agency's all-inclusive air price advertising information repository.
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Contacts:
Geneviève Sicard
Press Secretary
Office of the Honourable Denis Lebel
Minister of Transport, Infrastructure and
Communities, Ottawa
613-991-0700
Media Relations
Transport Canada, Ottawa
613-993-0055
Media Relations
Canadian Transportation Agency
819-934-3448
The Canadian Transportation Agency is online at www.cta.gc.ca. Stay connected through RSS and Twitter to keep up to date on the latest from the Agency.
This news release may be made available in alternative formats for persons living with visual disabilities.
December 18, 2012
Backgrounders - Regulations requiring all-inclusive airfare advertising
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