Ottawa, February 26, 2013 – The Financial Consumer Agency of Canada (FCAC) has issued a Consumer Alert warning merchants that the Agency and its employees do not approach companies to solicit business nor ask that they represent the Agency.
The Financial Consumer Agency of Canada has learned that individuals have been contacting merchants and stating that they represent FCAC regarding credit or debit card transactions. This may lead merchants to believe that they are dealing with a reputable corporation that is endorsed by a government agency.
Anyone contacted in this manner is asked to report the incident to:
- their payment card network operator (e.g. Visa, MasterCard, Interac, American Express, Discover, The Exchange)
- FCAC
Telephone: 866-461-FCAC (3222) (toll-free)
Fax: 866-814-2224 (toll-free), 613-941-1436 (local and overseas)
Email: info@fcac-acfc.gc.ca
- The Canadian Anti-Fraud Centre
Telephone: 888-495-8501 (toll-free in Canada and the U.S.A.)
Fax: 888-654-9426 (toll-free in Canada and the U.S.A.)
Email: info@antifraudcentre.ca
The Canadian Anti-Fraud Centre is a joint partnership between the Ontario Provincial Police, the Royal Canadian Mounted Police and the Competition Bureau Canada.
