July 23, 2015 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission (CRTC)
The Canadian Radio-television and Telecommunications Commission (CRTC) today launched a public consultation to better understand the technical solutions that are currently offered to help Canadians manage unsolicited telecommunications and illegitimate telemarketing calls. The CRTC is also exploring new and innovative solutions that could enhance consumer protections, including those that may reduce illegitimate caller identification (caller ID) spoofing.
The information gathered as part of this proceeding will serve to develop guidance for Canadians so they can better manage unsolicited telecommunications and illegitimate telemarketing calls and protect their privacy.
Canadians can participate in this consultation by sharing their views on:
- the technical solutions available to help them manage unsolicited or illegitimate calls
- barriers they may face to adopting or using these solutions, and
- new and innovative solutions that could help them manage unsolicited telecommunications and illegitimate telemarketing calls.
Comments may be submitted until October 16, 2015 by:
- filling out the online form
- writing to the Secretary General, CRTC, Ottawa, ON, K1A 0N2, or
- sending a fax to 819-994-0218
As an initial step in the proceeding, the Commission has requested that the telecommunications industry provide, by September 4, 2015, information on the options and features currently available to help Canadians manage unsolicited and illegitimate calls. Responses will be compiled into a consumer-friendly format and placed on the public record of the proceeding in order to assist parties in formulating their comments.
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