Contact us
General Inquiries
Email us at victimsfirst@ombud.gc.ca if you have questions or are in need of information about your rights.
You can also call, toll-free, at 1-866-481-8429 or send a fax at 613-852-8211.
You can also send us mail at:
Office of the Federal Ombudsperson for Victims of Crime
P.O. Box 55037
Ottawa, Ontario K1P 1A1
Complaints
To submit a complaint, you can either fill in our online complaint form or email us.
Please note: Email relies on the Internet, which is an open and public network. While you may still reach out to us by email, personal and confidential information such as banking information, social insurance numbers, etc. should not be sent through email. Our staff is committed to respecting your privacy, safety and security throughout your dealings with the Office and will answer any questions or concerns you might have.
Support for Victims
If you need assistance, you can reach out to one of the three crisis lines listed below:
- Crisis Service Canada: 1-833-456-4566
- Kids Help Phone: 1-800-668-6868
- Hope for Wellness Line: 1-855-242-3310 (services available in English, French, Cree, Ojibway and Inuktitut)
- 9-8-8: Suicide Crisis Helpline: 9-8-8
Media Inquiries
To submit a media or interview request, please contact:
OFOVC-BOFVAC.media@ombud.gc.ca
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