Using a GCKey to access your saved application form

Introduction

Once you have successfully saved your application through the Pacific Economic Development Canada (PacifiCan) public website, an email will be sent to the email address of the Primary Contact. Please save this email. The information (web link) included in the email is the only way to access your saved application. 

For security purposes, you will need to use the GCKey service provided by the Government of Canada to open your saved application when using the link provided from within the email. A GCKey:

Once you have accessed the saved application form with your GCKey, only that GCKey will be able to access the form.

PacifiCan recommends that you create a new (separate) GCKey for each individual application you submit to PacifiCan. Creating a unique GCKey for each application allows you to share the GCKey with others in your organization who may need to view the application. Should another person need access to the saved application, sharing the GCKey is at your organization’s risk and discretion. As such, we do not recommend using the Sign-in Partner method using financial institution partners; however, this option is available for those who prefer it.

Step By Step Instructions

1. In order to retrieve a saved application, first open the email that is sent to the primary contact of the application upon saving.

Note: If the Primary Contact does not receive their saved email within 24 hours contact a PacifiCan local office.

2. Within the email (sample email located below), click the Application Retrieval Link to open your saved application form.

Figure 1: Saved Email

Figure 1 - Text Version

Screenshot of an example email received upon saving an application. A link to the saved application, titled "Application Retrieval Link" is highlighted.

3. Click "Continue to GCKey"

Note: You may need to scroll down to see the button.

Figure 2: GCKey Sign-In Method

Figure 2 - Text Version

Image of a webpage with instructions on 2 methods of signing in to the WD Web Portal. The first is using a Sign-in Partner such as a financial institute. The second and suggested method is using a GCKey. This is done by clicking the "Continue to GCKey" button.

4. To sign in with an existing GCKey, proceed to step 5. To create a new GCKey, proceed to step 6.

5. If you already have a GCKey, you may enter the "Username" and "Password" on the current page and then click "Sign In". (Proceed to step 11)

Figure 3: GCKey Sign-In Page 1

Figure 3 - Text Version

Image of a webpage where users can sign in to the WD Web Portal using their existing GCKey. Includes a field for username and a second field for password. Once filled-in a user selects the "Sign In" button at the bottom.

Note: You do not have to use your existing GCKey. You can create a GCKey specific to your interactions with a specific application, organization or program. (See Step 6)

6. If you do not have a GCKey, or want a GCKey specifically designated for a specific application or program, press the "Sign Up" button on the right hand side.

Figure 4: GCKey Sign-In Page 2

Figure 4 - Text Version

Image of a webpage where users can sign in to the WD Web Portal using their existing GCKey or to register for a new GCKey. On the right-hand side is a "Sign Up" button for users who do not already have a GCKey.

7. Read and Accept the Terms and Conditions of Use.

Figure 5: Terms and Conditions

Figure 5 - Text Version

Image of a webpage with an overview of the GCKey Terms and Conditions of Use. Users are instructed to read the Terms and Conditions and click either the "I accept" or "I decline" button at the bottom.

8. Create your Username, and hit "Continue".

Figure 6: Username

Figure 6 - Text Version

Image of a webpage where users create a username when registering for a new GCKey. A checklist for username requirements is located to the right. Once a username is created, the user can click the "Continue" button at the bottom to proceed.

Note:

  1. The Username Checklist will help you create a valid user name.
  2. Avoid using personal information, such as your name, SIN number, mailing and email address.
  3. If you forget your username, you will need a new GCKey and have to restart your application. Record your GCKey login information in a safe place.

9. Create your password, re-enter it to confirm, and hit "Continue".

Figure 7: Password

Figure 7 - Text Version

Image of a webpage where users create a password when registering for a new GCKey. A checklist for password requirements is located to the right. Once a password is created, it must be typed identically in 2 fields. Users then click the "Continue" button to proceed.

Note:

  1. The Password Checklist will help you create a valid password.
  2. If you forget your password, it can be recovered only if you remember your username
  3. Record your GCKey login information in a safe place.

10. Create your password recovery questions, hints and answers. Then select "Continue".

Figure 8: Recovery Questions

Figure 8 - Text Version

Image of a webpage where recovery questions are created in case users forget their GCKey password. There are 6 fields (questions) that need to be filed in as well as information on entry particulars to the right. Once all the fields (questions) are filled in, users click the "Continue" button at the bottom to proceed.

Note:

  1. If you lose your password, you will need to enter your username and answer the following questions to be provided your password. PacifiCan cannot assist with this process. Record your GCKey login information in a safe place.
  2. The recovery question, answer and hint requirements are located on the right side of the screen.

11. GCKey log in/creation is complete. If you have:

Figure 9: Sign-Up Complete

Figure 9 - Text Version

Image of a webpage informing the user their GCKey sign up is complete. User would click the "Continue" button at the bottom to proceed.

Figure 10: Welcome

Figure 10 - Text Version

Image of a webpage showing a welcome message to new users. Options to change the password, the recovery questions, or revoke the GCKey are available. Users would click the "Continue" button at the bottom to proceed to the WD Web Portal.

12. You can now access and edit your previously saved application.

Questions and help

If you require any additional help regarding registering or using a GCKey please either:

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