Sign-in help and account management for your PrairiesCan funding application(s)
Sign-in help
The PrairiesCan / PacifiCan portal transitioned from using GCKey or Interac Sign-In for user authentication to using CanadaLogin between April 22 – July 31, 2026. CanadaLogin is now the only sign in method available for the PrairiesCan / PacifiCan portal.
If you created your profile on or after April 22, 2026 or have logged in to your existing user profile between April 22 – July 31, 2026
You are already using CanadaLogin.
Get help with CanadaLogin sign-in issues
If you created your profile before April 22, 2026 and have missed the period to migrate your user profile to CanadaLogin
GCkey and Interac are no longer viable sign in options. PrairiesCan have sent all existing user profiles that have yet to migrate to CanadaLogin an invitation code to regain access to their user profile.
This invitation code is time limited, if it has expired and you require a new one contact Prairies Economic Development Canada for assistance. Be prepared to verify your identity (we will ask you questions from the user profile you have created before we give you access to it).
If you have created a new CanadaLogin and can’t see your previously entered information
You may have accidentally created a duplicate profile.
What to do:
- Contact Prairies Economic Development Canada to request an invitation code
- Be prepared to verify your identity (we will ask you questions from the user profile you have created before we give you access to it).
- Use the code to reconnect your original profile
You can continue using your current profile temporarily, but your previous data will not appear until access is restored.
Account management
Definition of an account
An account belongs to an organization (business or not-for-profit), not an individual.
- Multiple users can access the same account
- Users can collaborate on applications
- Access is controlled by permissions
How to request an account
- Log in to the portal
- From the Dashboard, go to Create Submission
- Submit an Account Registration form
- Sign and return the Portal Online Agreement and Client Authorization form (sent by email)
- Your organization designates one or more portal administrators
If your account has not yet been approved
It can take up to 10 business days for accounts to be approved from the point we receive the signed documents noted above. Upon account authorization, your portal administrators will receive an email notification informing them of their access.
If your request to be associated to an account has not been approved
Your organization’s portal administrator is responsible for approving new users of the account. You should contact your organization’s portal administrator.
Why you might need more than one user profile
You will need more than one user profile when you are working on more than one organization’s account.
For example: If your user profile is attached to ABC organization’s account, your user profile can only be used to conduct business for ABC organization’s account. If you want to submit information for an application that is not associated to ABC’s account, you would need a different user profile attached to the other organization’s account.
A user profile may or may not be attached to an account.
Note: If you need more than one user profile, each profile must be linked to a different CanadaLogin sign-in upon transitioning your accounts. Each CanadaLogin must be associated to a unique email address. You can use different email addresses or choose to use aliases. An alias is an alternate email address tied to an existing address. It uses the same inbox and settings. You can set up aliases if your email service provider offers it.
Setting up an email alias is managed by your organization and email provider. The steps required may vary depending on your organization’s security settings and internal IT policies; Popular email providers like Outlook and Google offer this feature.