Office of the Procurement Ombudsman

The Office of the Procurement Ombudsman (OPO) is an independent federal institution dedicated to promoting fairness, openness and transparency in federal procurement. OPO provides an avenue to address procurement-related issues and disputes both to Canadian businesses selling goods and services to the federal government and government officials purchasing those goods and services.

We are in the process of moving our services and information to Canada.ca.

Our current OPO website will remain available until the move to Canada.ca is complete.

Follow:

Our services and information

Make a complaint

Make a complaint regarding the award of a contract valued below $25,000 for goods and $100,000 for services, or a complaint regarding the administration of a federal contract, regardless of dollar value.

Request dispute resolution services

Request dispute resolution services for disputes concerning the interpretation of the terms and conditions of an existing contract. Either party to a contract can submit a request.

Share your thoughts on federal procurement

Complete the form to give us your feedback on federal procurement.

What we are doing

Features

New to OPO? Follow me

Check out this video to learn more about OPO’s services for Canadian suppliers.

Current reviews

OPO reviews supplier complaints as well as departmental procurement practices. The following are summaries of OPO’s current active reviews.

Not sure if OPO can help? Call us

Are you concerned about a federal contract but not sure whether you’re ready to file a complaint?

Corporate information

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: