Office of the Procurement Ombudsman
The Office of the Procurement Ombudsman (OPO) is an independent federal institution dedicated to promoting fairness, openness and transparency in federal procurement. OPO provides an avenue to address procurement-related issues and disputes both to Canadian businesses selling goods and services to the federal government and government officials purchasing those goods and services.
We are in the process of moving our services and information to Canada.ca.
Our current OPO website will remain available until the move to Canada.ca is complete.
Our services and information
Make a complaint regarding the award of a contract valued below $25,000 for goods and $100,000 for services, or a complaint regarding the administration of a federal contract, regardless of dollar value.
Request dispute resolution services for disputes concerning the interpretation of the terms and conditions of an existing contract. Either party to a contract can submit a request.
Complete the form to give us your feedback on federal procurement.
What we are doing
Laws and regulations
- Procurement Ombudsman Regulations
- Department of Public Works and Government Services Act
- Federal Accountability Act
- Financial Administration Act
- Review of Non-Competitive Contracting
- 2015–2016 Annual Report
- Review of Bid Evaluation Processes
- Follow-up report on the 2012-2013 procurement practice reviews
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Check out this video to learn more about OPO’s services for Canadian suppliers.
OPO reviews supplier complaints as well as departmental procurement practices. The following are summaries of OPO’s current active reviews.
Not sure if OPO can help? Call us
Are you concerned about a federal contract but not sure whether you’re ready to file a complaint?
Report a problem or mistake on this page
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