Office of the Procurement Ombudsman

The Office of the Procurement Ombudsman is a neutral and independent organization of the Government of Canada that helps resolve contracting disputes between businesses and the federal government.

We investigate complaints and provide dispute resolution services to help parties get back to business when issues arise. We also review widespread federal contracting issues and provide recommendations on how to improve them.


Our services and information

Make a complaint

Make a complaint regarding the award of a contract valued below $30,300 for goods and $121,200 for services, or a complaint regarding the administration of a federal contract, regardless of dollar value.

Request dispute resolution services

Request dispute resolution services for disputes concerning the interpretation of the terms and conditions of an existing contract. Either party to a contract can submit a request.

Share your thoughts on federal procurement anonymously

Complete the form to give us your feedback on federal procurement.

What we are doing


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Current reviews

OPO reviews supplier complaints as well as departmental procurement practices. The following are summaries of OPO’s current active reviews.

Not sure if OPO can help? Call us

Are you concerned about a federal contract but not sure whether you’re ready to file a complaint?

Corporate information

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