Service Standards for Adapted Formats
| Type | Format | Example | Standard (business days) |
| Paper | Regular | 14 pt Arial | 15 |
| 16 pt Times New Roman | |||
| 18 pt Arial, Bold | |||
| Irregular | 2-Way Split | 20 | |
| 3-Way Split, 24 pt Arial | |||
| Math Items Removed | |||
| External | 18 pt Arial sent to service provider | 30 | |
| Electronic | Regular | JAWS | 30 |
| Zoomtext | |||
| Kurzweil 3000 | |||
| Irregular | 2-Way Split for JAWS | 35 | |
| Math Items Removed for Zoomtext | |||
| External | DAISY sent to service provider | 40 | |
| Braille | n/a |
Uncontracted | 40 |
| Contracted | |||
| New Technology | n/a | New Software not yet acquired | 40 (once software has been acquired) |
These service standards apply to PSC tests. Timelines for creating adapted formats for non-PSC tests will vary based on the level of complexity of the task.
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