Public Services and Procurement Canada
Plans at a glance: 2021 to 2022 Departmental Plan

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Purchase of goods and services

In 2021 to 2022, Public Services and Procurement Canada (PSPC) will:

continue to prioritize the purchase of goods and services in support of the government's response to COVID-19
advance the implementation of the cloud-based electronic procurement solution (EPS) within PSPC, to simplify how suppliers of all sizes and regions of the country do business with the Government of Canada
examine new approaches to procurement to provide greater opportunities for supplier diversity, including the launch of pilot procurements to open bidding opportunities for Black owned and/or operated businesses
continue to modernize procurement, including continuing the phased implementation of a vendor performance management regime to incentivize suppliers to deliver high-quality goods and services, and developing and implementing innovative procurement approaches to help federal organizations meet their business needs
deliver on key procurements in support of Canada's defence policy: Strong, Secure, Engaged, including by releasing requests for proposals for a number of defence air and land requirements, as well as making key strides in the competitive process to replace the fighter aircraft fleet
continue to work with other government departments and industry to renew Canada's federal fleet of combat and non-combat vessels, providing economic benefits to Canadians and rebuilding our country's shipbuilding industry

In 2021 to 2022, PSPC will:

continue progress towards the elimination of the backlog of outstanding pay issues for public servants as a result of the Phoenix pay system
deliver high quality, client-centric services by meeting service delivery goals, ensuring the ongoing integrity of pension data, and enabling more services through innovation, so that more than 908,000 active and retired members of pension plans administered by PSPC can readily access pension information, and receive timely and accurate pension payments

In 2021 to 2022, PSPC will:

advance sustainability, climate resiliency, and the green agenda for federal real property and infrastructure assets by integrating sustainable development, the use of clean energy, energy reduction, and greenhouse gas reduction into the decision-making, planning and delivery of real property projects
build a comprehensive approach that takes into consideration opportunities brought upon by the COVID-19 pandemic to rethink the workplace, and the return to the office, through stakeholder engagement
continue to advance the Laboratories Canada Strategy which seeks to provide federal scientists with leading-edge, collaborative, accessible, and sustainable science and technology facilities
continue to implement the rehabilitation of the parliamentary precinct through the Long Term Vision and Plan (LTVP)
continue to improve crossings in the National Capital Region (NCR) in order to improve fluidity and increase transportation options to ensure the health and safety of users and to further decrease greenhouse gas emissions

In 2021 to 2022, PSPC will:

continue to adapt to the rapid pace of digital transformation in linguistic services, by experimenting with artificial intelligence and collaborating with other government departments and agencies to increase remote interpretation for official, Indigenous and foreign languages, and video remote interpretation for sign languages
support the transition to a digital government to improve the delivery of services and solutions, enhancing the capacity and integration of modern tools and methodologies
continue to improve the Contract Security Program and Controlled Goods Program to respond to an evolving external threat environment, and develop a more client-focussed delivery approach to safeguard sensitive and strategic government information and assets accessed by the private sector

While operating at arm's-length from federal organizations, the Office of the Procurement Ombudsman (OPO) will:

review the procurement practices of federal organizations to promote fairness, openness and transparency
review complaints from Canadian suppliers and make recommendations for the improvement of federal procurement practices
provide low-cost alternative dispute resolution services which offer an opportunity for suppliers and federal organizations to come together in a neutral setting with the purpose of finding solutions, preserving business relationships and avoiding costly litigation
share procurement-related information amongst federal organizations and Canadian suppliers to promote simplification and transparency in the federal procurement process

For more information on Public Services and Procurement Canada's plans, priorities and planned results, see the "Core responsibilities: planned results and resources, and key risks" section of this report.