CRTC recognized for its work to protect Canadians

News Release

December 14, 2016 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission (CRTC)

The Canadian Radio-television and Telecommunications Commission (CRTC) has received two awards from the Community of Federal Regulators for its work to protect Canadians and ensure that they have access to a world-class communication system.

At a ceremony that took place today in Ottawa, the CRTC received the award for Service Excellence in Regulatory Program Delivery for its work on the Voter Contact Registry. The registry was created to protect Canadians from rogue and misleading telephone calls during federal elections, and to ensure that those who contact voters during an election do so transparently.

The CRTC also received the Award for Contribution to Regulatory Openness and Transparency for its assessment of broadband Internet service performance. This initiative, a first for Canada, made it possible to objectively measure broadband Internet performance, including actual connection speeds, in Canadian homes.

Quick Facts

  • The CRTC is responsible for maintaining a registry during federal elections and by-elections.
  • This monitoring mechanism was enacted by Parliament through the adoption of the Canada Elections Act in 2014.
  • The CRTC implemented the Voter Contact Registry for the first time during the 2015 federal election.
  • For the broadband measurement project, the CRTC collaborated with major Canadian Internet service providers (ISPs) and SamKnows, a UK-based company that has built a global Internet measurement platform.
  • During the first phase of the project, data was collected from approximately 5,000 Canadian volunteers from across the country.

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