Help with filing webform B602 Application for a Refund of Vaping Duty
Before you file
Use the webforms to file a B602 application for refund. The webforms will let you:
- apply online for a refund
- validate data in real time and to correct errors reported by an error message before you send the application for refund
- calculate totals
- print or save a PDF version of your confirmation page
- securely send a B602 application for refund over the Internet
Have your paperwork and other documents ready.
For security reasons, our servers end a B602 webforms session after 18 minutes of inactivity. If your session ends, you will have to reauthenticate yourself and re-enter your data.
How to file
Screen id: B-RD-REF-01
File a refund
Period covered:
Start date (YYYY–MM–DD): Enter the first day of the period covered by this application for refund.
End date (YYYY–MM–DD): Enter the last day of the period covered by this application for refund.
If you receive this error message "91776 – You cannot electronically file a return/refund for this period. Please refer to the Help section for more information," you must enter more recent period dates or submit a paper refund to:
Canada Revenue Agency
Prince Edward Island Tax Centre
275 Pope Road
Summerside PE C1N 6E7
Previous: Returns you to the My Business Account homepage.
Next: Takes you to the next step.
Screen id: B-RD-B602-REFD
Refund details
Add claim details: Takes you to a blank "Add claim details" page to add the details of a claim.
Previous: Returns you to the previous screen.
Next: Takes you to the next step.
Screen id: B-RD-B602-ADDC
Add claim details
You may submit multiple claims as part of one submission.
Jurisdiction:
From the drop-down menu, choose the jurisdiction that applies to this claim.
Reason for refund: Choose the following reason for refund:
- Amount paid in error
- Re-work of vaping products
- Destruction of vaping products
Vaping product type: Choose the product types for this claim:
- Liquid (more than 10 mL)
- Liquid (not more than 10 mL)
- Solid (more than 10 g)
- Solid (not more than 10 g)
Number of packages
Enter the number of packages.
Vaping duty
Enter the dollar amount.
Additional vaping duty
Enter the dollar amount.
Finalizing the claim details
Select “Add the claim details” to go to the next step, or select “Cancel” to return to the previous screen.
Screen id: B-RD-B602-REFD
Refund details
Add claim details: Takes you to a blank "Add claim details" page to add the details of another claim.
Edit icon: Takes you to the selected claim to edit the claim details.
Delete icon: Takes you to the selected claim to delete the claim details.
Previous: Returns you to the previous screen.
Next: Takes you to the next step.
Screen id: B-RD-B602-REFO
Refund options
Choose the following option that describes how you want your refund issued or applied:
- I want to receive the refund by cheque or direct deposit: Choose this option if you want us to send you a refund cheque or to direct deposit your refund directly into your bank account.
Direct deposit is the fastest way to get your money. It is also reliable, secure and convenient. Go to Direct deposit and enroll today.
- Transfer amount: Choose this option if you want to transfer the refund or a part of the refund to another filing period or Canada Revenue Agency account. If choosing this option, enter the following information:
- Amount – the dollar amount to be transferred
- Account number – 15-digit account number where the amount is to be transferred to
- Period ending (YYYY–MM–DD) – the filing period the amount is to be transferred to
Previous: Returns you to the previous screen.
Next: Takes you to the next step.
Screen id: B-RD-B602-REV
Review
You will see a summary of your completed application for refund. Check all of your data and make any changes before sending your application for refund. If you find an error, click "Previous" to make corrections.
Certification statement: You must tick the box certifying that the information you provided is accurate and complete before you can click "Submit", otherwise the refund will not be sent.
Previous: Returns you to the previous screen.
Submit: Automatically sends the application for refund to the Canada Revenue Agency. You will then see a confirmation page.
Screen id: B-RD-B602-CNF
Confirmation
The confirmation page gives details of your refund information, along with the filing date and confirmation number of the submission.
Keep the confirmation number for your records. Do not send us a paper copy of the documents you filed online.
Print/Save: Prints the confirmation page.
PDF version: You can save and print a copy of this application for refund in PDF format.
File another refund: Returns you to the first page so you can file another refund for the same account.
After you file
Do not mail us a paper copy of the refund application(s) you filed online.
After we receive your refund application
We may contact you to verify your supporting documentation. This does not mean you are being audited. It is simply part of our process for all paper and online applications for refund.
Email notifications
Most correspondence is only available online in My Business Account by default, except when a business has changed its delivery method to receive paper mail. Business owners registered in My Business Account can add an email address to receive notifications when their Canada Revenue Agency mail is available to view in their secure online account, and when other important changes are made to their account. To register, select “Profile” then “Manage notification preferences” and follow the steps.
Troubleshooting B602 online applications for refund
Why can't you change your browser setting while you’re in a secure session?
Do not modify your browser setting while in a secure B602 webforms session because it may cause your browser to freeze or the session to end.
The secure webpages for the B602 application for refund do not display properly. Why?
Several factors can affect how these pages will display on your system. Try the following:
- Use the default browser settings.
- Maximize your browser window.
- Close the Favorites window.
- Use the browser's Reload or Refresh button.
- Make sure you have enough RAM for your browser's requirements.
You were away from your computer for 30 minutes. Can you still complete your application for refund?
For security reasons, our servers will end a B602 webforms session after 18 minutes of inactivity. You will have to reauthenticate yourself and re-enter your data because any data you entered will have been lost.
You lost the connection to the B602 webforms secure site. What should you do?
You will have to reauthenticate yourself and re-enter your data because any data you entered will have been lost.
You sent your application for refund, but you did not get a confirmation number. What should you do?
This means your submission was unsuccessful. To get help using My Business Account, go to Business enquiries. You may have to reauthenticate yourself and re-enter your data because any data you entered will have been lost.