Graphic Designer (L07)

This opportunity will be used to staff positions within the following streams:

Stream 1: The Engagement Branch Graphic Designer turns ideas, information, and stories into engaging visual experiences that connect with employees and the public. Blending creativity, curiosity, and technical expertise, this role brings concepts to life through innovative print, digital, and environmental design solutions, while championing the organization's visual identity and creating accessible, high-quality communications that make an impact.

Stream 2: The Integrated Threat Assessment Centre and Strategic Bureau Graphic Designer turns intelligence assessments into engaging visuals that are communicated clearly, efficiently and thoughtfully to provide decision makers with critical information that can be quickly absorbed and used to make informed decisions. ITAC and SB value close engagement with analytic teams and collaboration with production partners. Creative problem solving, analysis skills and client service skills are important, as is an eye for detail, consistency and accessibility.

Stream 3: The Engagement Branch UX Designer crafts intuitive digital experiences that empower citizens and employees to seamlessly engage with essential services. Combining empathy, analytical thinking, and technical expertise, this role leads user-centered design—including research, testing, prototyping—to deliver solutions that meet Government of Canada accessibility and service design standards, turning insights into impactful experiences that make a difference.

• Analyzing complex information, data, and technical concepts and translating them into clear, engaging, and visually compelling communication products such as infographics, diagrams, illustrations, and other graphic design solutions that support audience understanding and decision-making.
• Expanding branding architecture and developing creative approaches for internal stakeholders, programs, and initiatives.
• Modernizing the organization's corporate identity and ensuring consistency, quality, and brand integrity across all internal and external communication products.
• Delivering quality products that adhere to departmental corporate identity standards, including the Government of Canada’s Policy on Communications and Federal Identity, as well as copyright and licensing, official languages, and accessibility requirements.
• Researching, evaluating, and implementing emerging design technologies, software, tools, and production techniques to enhance creative services and support evolving organizational requirements.

Streams 1 and 2:

• Designing, and producing high-quality visual communications for print, digital, and multi-media, including publications, brochures, factsheets, posters, advertisements, infographics, briefing products, presentations, websites, exhibits, displays, memorabilia and other communication materials.
• Designing and producing engaging 3D exhibits, environmental graphics, event materials, static and motion graphics that support outreach and engagement.
• Preparing production-ready files and coordinating with internal clients, printers, and external vendors to ensure accurate, cost-effective, and high-quality production of materials.

Stream 3:

• Leading user research and usability testing to improve digital experiences and ensure accessibility.
• Designing user journeys, wireframes, and prototypes for digital platforms.
• Developing information architecture and navigation models to enhance usability and support business goals. 

• College or post-secondary diploma in graphic design or a related field education and two (2) years of experience, OR Secondary school diploma and four (4) years of experience.

Notes:

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service. Any higher level of education could be recognized as experience.

Streams 1 and 2:

• Translating communications objectives into engaging graphic design products for internal and external target audiences.
• Following graphic design project lifecycle including concept development, production and layout, quality assurance, user experience, pre-press, manufacturing / printing / publication phases.
• Experience using applications such as Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Acrobat Professional, Bridge), Microsoft PowerPoint and Power BI.
• Providing exceptional client service in a high-paced, multi-project environment.

Stream 3:

• Leading user-centered design projects using industry-standard tools (e.g., Figma, Sketch, Adobe XD) to deliver accessible, intuitive digital solutions aligned with Government of Canada standards.
• Designing user flows, wireframes, and prototypes for websites and applications, ensuring WCAG compliance.
• Developing information architecture and navigation models to drive adoption and optimize user journeys. 

Requirements

Candidates will be asked to provide a portfolio and participate in a technical exam as part of the screening process.

Assets

Streams 1 and 2:

• 3D / environmental design for exhibitions and large format displays.
• Experience using multimedia editing / animation software such as Adobe After Effects or Premiere.
• Expertise related to photographic production, and/or photography projects in studio and on location.

Stream 3:

• Experience designing intranets, employee portals, or digital workplace platforms.
• Experience supporting digital transformation, content migration, or website modernization initiatives. 
• Experience analyzing user feedback and analytics to drive continuous improvement.  

Competencies

• Client Service
• Behavioural Flexibility
• Interpersonal skills
• Problem Solving
• Innovation

Conditions of Employment

While we continue to explore opportunities for flexible work arrangements, most roles in our organization require an in-office presence. The majority of our work must be done onsite and cannot be performed remotely.

Official Language (OL) Proficiency

• Bilingual non-imperative (BBB/BBB)

This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates. For more information on language requirements: www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates. 

Notes

If you need accommodations during the recruitment process, please mention it to the HR representative.

Applicants must clearly demonstrate in their application which stream they want to be considered for.

Screened-in candidates will be asked to supply their portfolio and invited to a competency-based interview and technical exam.

The majority of our work must be done onsite and cannot be performed remotely. We also support flexible work arrangements and some of the above positions can support occasional telework. 

How To Apply

You are invited to visit Canada.ca for tips on how to submit a powerful application: www.canada.ca/en/security-intelligence-service/corporate/csis-jobs/how-to-submit-a-powerful-application

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.