Head of Multimedia (L08), Multimedia Producer (L07)

Head of Multimedia (L08)

Job Category: Experienced
Salary Range: $99,392 - $120,917
Status: Indeterminate (permanent)
Who Can Apply: Canadian Citizens
Location: Ottawa, Ontario
Language Requirement: Bilingual Imperative (CBC)

The Head of Multimedia is a visionary leader who drives the strategy, innovation, and execution of multimedia production within the Engagement Branch’s Creative Services team. Combining artistic vision with technical excellence, this role leads a high-performing team in delivering compelling audio and visual experiences that inform, inspire, and engage diverse audiences. The Head of Multimedia champions creativity, embraces emerging technologies, and guides the successful delivery of impactful, accessible, and high-quality products and services to advance organizational priorities.

Job Summary (L08)

• Providing strategic and creative advice to operational, corporate, and executive-level clients by recommending optimal audio, video, and photography services that support organizational objectives and effectively reach target audiences.
• Implementing and managing all aspects of the various forms of multimedia services, which include liaising with clients, defining requirements, evaluating costs, overseeing production quality and reporting on results of multimedia deliverables.
• Monitoring and incorporating industry trends in multimedia productions (including videos, podcasts, animations).
• Managing activities of the multimedia team by developing plans/objectives, scheduling and monitoring work, establishing and adjusting priorities, directing subordinates, and evaluating work performance.
• Creating and revising systems and procedures by analyzing operating practices and personnel requirements, and by implementing changes.
• Delivering quality service that ensures departmental corporate identity standards, including the Government of Canada’s Policy on Communications and Federal Identity, as well as copyright and licensing, official languages, and accessibility requirements, are respected in all products.
• Establishing goods and services contract specifications, directing and collaborating with vendors and multimedia specialists.

Education (L08)

• College or post-secondary diploma in broadcasting, multimedia technologies, staging production, audio-visual support or other acceptable related education, OR Secondary School diploma with two additional years of experience in all categories.

Notes:

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service. Any higher level of education could be recognized as experience.

Experience (L08)

Four (4) years of experience in:

• Broadcast delivery, live event production and audio visual (AV) support.
• Providing technical advice and recommendations on complex multimedia projects that involve multiple stakeholders or senior management.
• Experience using applications such as Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop, Audition, Lightroom), Avid Media Composer, Final Cut Pro, DaVinci Resolve.
• Identifying and addressing multimedia needs or gaps in current service offerings.
• Providing exceptional client service in a high-paced, multi-project environment.

 

Two (2) years of experience in:

• Project management and planning.
• A supervisory role.

Note: We are looking for experience related to the skills required to perform the functions and not necessarily formal “supervisory” experience. Depending on the number of employees to be supervised, this may involve various degrees of experience and planning, coordination, control, and leadership of human resources. The skills may have been acquired through both work-related and other experiences including volunteering, as a formal supervisor or not.

Requirements (L08)

Candidates will be asked to participate in a technical exam as part of the screening process.

Assets (L08)

• Experience with Government of Canada procurement and acquisitions.
• Knowledge of integrated IT and AV environments, including media networks, streaming technologies, IP-based broadcast technologies, signal routing, video block diagrams and systems troubleshooting.

Competencies (L08)

• Behavioural Flexibility
• Collaboration
• Professionalism
• Integrity
• Organizational-Multitasking

Multimedia Producer (L07)

Job Category: Subject Matter Expert
Salary Range: $87,459 - $106,386
Status: Indeterminate (permanent)
Who Can Apply: Canadian Citizens
Location: Ottawa, Ontario
Language Requirement: Bilingual Non-Imperative (BBB)

The Multimedia Producer is a key member of the Engagement Branch’s Creative Services team, bringing ideas to life through innovative multimedia solutions that inform, engage, and inspire. Combining technical expertise with creative execution, this role produces compelling digital content, supports leading-edge multimedia technologies, and delivers exceptional audio-visual experiences to enhance organizational communications.

Job Summary (L07)

• Providing technical support and subject matter expertise related to audio-visual production and broadcasting for multi-stakeholder projects. This includes the set up and operation of equipment related to the recording, filming and editing of events and productions in the studio and on location.
• Coordinating and preparing the mobile setup of production equipment by transporting, installing, operating, dismantling and securing all audio-visual equipment.
• Trouble-shoot technical audio-visual issues by testing equipment, identifying the problem and providing solutions.
• Monitoring and coordinating audio-visual equipment quality control and reliability by completing preventive maintenance and repairs of broadcast equipment.  Recommend equipment upgrades and acquisitions, when required.
• Liaising with clients and stakeholders to maintain awareness of best practices and to ensure compatibility of formats, products and procedures. Ensuring products meet expectations, budget, and deadlines.
• Maintain a high level of understanding and technical expertise on the acquisition, use and operation of various multimedia equipment to provide training and technical support on the operation of the equipment.
• Create multimedia files and assets from various resources (video, audio, animation and photographs) to meet corporate and operational requirements, ensuring conformity to digital asset management standards, and compatibility with various systems and communications platforms (web, social media, presentations, television).
• Delivering quality service that ensures departmental corporate identity standards, including the Government of Canada’s Policy on Communications and Federal Identity, as well as copyright and licensing, official languages, and accessibility requirements, are respected in all products.
• Research, evaluate and test new technologies, tools, procedures and applications to establish and update corporate standards.
• Prepare reports and statistics on activities/productivity for management.

Education (L07)

• College or post-secondary diploma in broadcasting, multimedia, staging production, audio-visual support or other acceptable related education and two (2) years of experience, OR Secondary school diploma and four (4) years of experience.

Notes:

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service. Any higher level of education could be recognized as experience.

Requirements (L07)

• Candidates will be asked to provide a portfolio and participate in a technical exam as part of the screening process.

Assets (L07)

• Knowledge of integrated IT and AV environments, including media networks, streaming technologies, IP-based broadcast technologies, signal routing, video block diagrams and systems troubleshooting.
• Expertise related to photographic production, and/or photography projects in studio and on location.

Competencies (L07)

• Client Service
• Behavioural Flexibility
• Interpersonal skills
• Problem Solving
• Innovation

Conditions of Employment

While we continue to explore opportunities for flexible work arrangements, most roles in our organization require an in-office presence. The majority of our work must be done onsite and cannot be performed remotely.

Official Language (OL) Proficiency

Various Language Requirements:

• Bilingual non-imperative (BBB/BBB)
• Bilingual Imperative (CBC/CBC)

This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates. For more information on language requirements: www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates. 

Notes

If you need accommodations during the recruitment process, please mention it to the HR representative.

Applicants must clearly demonstrate in their application which position(s) they want to be considered for: Head of Multimedia (L08), Multimedia Producer (L07).

L08: Screened-in candidates will be invited to a competency-based interview and technical exam.

L07: Screened-in candidates will be asked to supply their portfolio and invited to a competency-based interview and technical exam.

The majority of our work must be done onsite and cannot be performed remotely. We also support flexible work arrangements and some of the above positions can support occasional telework. 

How To Apply

You are invited to visit Canada.ca for tips on how to submit a powerful application: www.canada.ca/en/security-intelligence-service/corporate/csis-jobs/how-to-submit-a-powerful-application

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.