| English |
Acronym |
| Administrative Services Review |
ASR |
| Advance Contract Award Notice |
ACAN |
| Architecture Framework Advisory Committee |
AFAC |
| BlackBerry |
BB |
| Bring your own device |
BYOD |
| Business continuity plan |
BCP |
| Business to government |
B2G |
| Canada's Cyber Security Strategy |
CCSS |
| Canadian Forces Network Operations Centre |
CFNOC |
| Central processing unit |
CPU |
| Centre de données de l'Ouest du Québec |
CDOQ |
| Chief Information and Security Officer |
CISO |
| Chief Information Officer |
CIO |
| Chief Information Officers Council |
CIOC |
| Client Technical Authority |
CTA |
| Client-provided equipment |
CPE |
| Commercial off-the-shelf |
COTS |
| Communications Security Establishment Canada |
CSEC |
| Configuration management |
CM |
| Configuration management database |
CMDB |
| Control objectives for information and related technology |
COBIT |
| Corporate Inventory Management System |
CIMS |
| Custom Support Agreement |
CSA |
| Customer edge |
CE |
| Customer relations management |
CRM* |
| Customer-provided equipment |
CPE |
| Cyber and Information Technology Security |
CITS |
| Data and Technology Infrastructure Management |
DTIM |
| Data Centre |
DC |
| Data Centre Consolidation program |
DCC |
| Data Centre network |
DCN |
| Data Centre operation |
DCO |
| Data Centre Saint-Laurent |
DCSL |
| Data Centre Server and Storage Infrastructure |
DCSSI |
| Data Centre Sustainability Project |
DCSP |
| Database administration |
DBA |
| Database services |
DBS |
| Departmental Directory Service |
DDN |
| Departmental Security Officer |
DSO |
| Desktop as a service |
DaaS |
| Detailed design specifications |
DDS |
| Developing Professionalism in Informatics |
DPI |
| Disaster recovery plan |
DRP |
| Distributed computing environment |
DCE |
| Distributed Denial of Service |
DDOS |
| Domain Name System |
DNS |
| Electronic Travel Authorization |
ETA |
| Email Transformation Initiative |
ETI |
| Emergency Management Response System |
EMRS |
| End user device (see workplace technology device) |
EUD |
| Enterprise architecture |
EA |
| Enterprise Command Centre |
ECC |
| Enterprise IT Service Management |
EITSM |
| Enterprise License Agreement |
ELA |
| Enterprise Security Architecture |
ESA |
| Federal Information Protection Centre |
FIPC |
| Full-time equivalent |
FTE |
| Global Defence Network Services |
GDNS |
| Government Cabling Services |
GCS |
| Government Cellular Services |
GCS |
| Government Electronic Tendering Service |
GETS |
| Government Enterprise Network Service |
GENS |
| Government of Canada Computer Incident Response Team |
GC CIRT |
| Government of Canada Network |
GCNet |
| Government of Canada Secret infrastructure |
GCSI |
| Government Technology Exhibition and Conference |
GTEC |
| Government to government |
G2G |
| Hosted Contact Centre Services |
HCCS |
| Identity, Credential and Access Management |
ICAM |
| Information Management |
IM |
| Information Management and Information Technology |
IM-IT |
| Information Technology |
IT |
| Information Technology Association of Canada |
ITAC |
| Information Technology Infrastructure Roundtable |
ITIR |
| Integrated Services Digital Network |
ISDN |
| Interactive Voice Response |
IVR |
| Internal Credential Management |
ICM |
| Internal Credential Management System |
ICMS |
| Internet Interconnection Services |
IIS |
| Internet Protocol Version 6 |
IPv6 |
| Invitation to Qualify |
ITQ |
| IT Asset Management |
ITAM |
| IT Business Transformation Advisory Committee |
ITBTAC |
| IT Infrastructure Library |
ITIL |
| IT-Security Incident Recovery Team |
IT-SIRT |
| Keeping the Lights On |
KTLO |
| Key performance indicator |
KPI |
| Local access service |
LAS |
| Local area network |
LAN |
| Local Internet Access Services |
LIAS |
| Mainframe Legacy Application Migration Program |
MLAMP |
| Maximum Time to Restore Service |
MTRS |
| Mean time to repair |
MTTR |
| Mean time to restore service |
MTTRS |
| Memorandum of Understanding |
MOU |
| Memorandum to Cabinet (plural: memoranda) |
MC |
| Metropolitan area network |
MAN |
| Microsoft |
MS |
| Mission control centre |
MCC |
| Mission operations centre |
MOC |
| National security exception (not exemption) |
NSE |
| National Security Policy |
NSP |
| National Service Delivery |
NSD |
| Network access point |
NAP |
| Network and End User Devices |
NEUB |
| Network Equipment Support Services |
NESS |
| Network intrusion detection system |
NIDS |
| Network operating system |
NOS |
| Network operations centre |
NOC |
| Next Generation Secure Remote Access |
NGSRA |
| Office of primary interest |
OPI |
| Operating system |
OS |
| Operations and maintenance |
O&M |
| Operations Service Management Committee |
OSMC |
| Original equipment manufacturer |
OEM |
| Other government departments |
OGD |
| Partner governance framework |
PGF |
| Petabyte |
PB |
| Plan, Build, Operate and Manage |
PBOM |
| Privacy impact assessment |
PIA |
| Private branch exchange |
PBX |
| Procurement and Vendor Relationships |
PVR |
| Public key infrastructure |
PKI |
| Public switched telephone network |
PSTN |
| Public-private partnership |
P3/PPP |
| Quality assurance |
QA |
| Quality of service |
QoS |
| Ready for use |
RFU |
| Records, Document and Information Management System |
RDIMS |
| Request for change |
RFC |
| Request for Information |
RFI |
| Request for Proposal |
RFP |
| Request for Volume Discount |
RVD |
| Review and Refine Requirements |
RRR |
| Secure Channel Network |
SCNet |
| Secure Platform for Application Delivery |
SPAD |
| Secure remote access |
SRA |
| Security assessment and authorization |
SA&A |
| Security Operations Centre |
SOC |
| Server and System Centre Software and Maintenance |
SSCSM |
| Service Asset and Configuration Management |
SACM |
| Service Delivery Manager |
SDM |
| Service level agreement |
SLA |
| Service level expectations |
SLE |
| Shared metropolitan area network service |
SMANS |
| Shared telecom management system |
STMS |
| Simple Mail Transfer Protocol |
SMTP |
| Single point of contact |
SPOC |
| Single Point of Failure |
SPOF |
| Standard operating procedure |
SOP |
| Standing offer |
SO |
| Statement of work |
SOW |
| Subject matter expert |
SME |
| Supply chain integrity |
SCI |
| System on a chip |
SoC |
| Unified threat management |
UTM |
| Uninterruptible power supply |
UPS |
| Virtual call centre |
VCC |
| Virtual device interface |
VDI |
| Virtual machine |
VM |
| Virtual network |
VN |
| Virtual private network |
VPN |
| Voice over Internet Protocol |
VoIP |
| Wide area network |
WAN |
| Wi-Fi technology |
Wi-Fi |
| Wireless local area network |
WLAN |
| Workplace Technology Device |
WTD |
