Shared Services Canada (SSC) was created on August 4, 2011, and reports to Parliament through the Minister of Public Services and Procurement Canada. With its formation, SSC brought together IT resources from 42 departments. The scale, scope and complexity of this type of merger is unparalelled. This work supports the government in building a modern, secure, and reliable platform for the digital delivery of programs and services to Canadians. It also supports the vision of a digital first Public Service.
Mandate and role
SSC is mandated to transform how the Government of Canada manages its IT infrastructure. Using whole-of-government approaches, the department is delivering email, data centre, network and Workplace Technology Devices (WTD) services to departments and agencies. This is done in a consolidated and standardized manner to support the delivery of Government of Canada programs and services. SSC also provides certain optional technology services to other organizations on a cost-recovery basis. A full explanation of SSC’s main legislative authorities and responsibilities can be found in the Shared Services Canada Act.
In carrying out its mandate, SSC works in partnership with public-sector and private-sector stakeholders. The department is a leader in implementing enterprise-wide approaches for managing IT infrastructure, and employing effective and efficient business processes.
To be the public sector’s most innovative organization in providing modern shared services that improve service delivery to Canadians.
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