Contact Shared Services Canada

Have you received a call from 613-670-1627?

This is the phone number for Shared Services Canada Public Enquiries and it is being spoofed. No representative from Shared Services Canada is trying to reach you. Fraudsters are masking their phone number with ours.

When you miss a call and the caller doesn’t leave a message, don’t return the call. If it’s important, they’ll call you back. If it’s a long distance number, you could be charged long distance fees.

If you have doubts about the validity of communications received from the Government of Canada, please contact 1-800-OCANADA. You can also report fraudulent calls to the Canadian Anti-Fraud Centre online or by calling 1-888-495-8501.


Shared Services Canada welcomes your questions, comments and suggestions.

If you are looking for information related to programs such as Old Age Security (OAS), Employment InsuranceCanada Pension Plan (CPP), passport, Social Insurance Number (SIN), or the Canada Emergency Response Benefit (CERB), please visit Service Canada, or by calling 1-800-OCANADA (1-800-622-6232).

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  • For questions about myKEY Internal Credential Management (ICM), the Public Service Performance Management system, IT tickets, or the Government of Canada mobile devices (phone, laptop, tablet, and so on) contact your local IT helpdesk.
  • If you need a confirmation of the employment of a current SSC employee or to follow up on job applications. Please ask the individual for whom you are conducting the request to provide the direct contact information for their current or previous Shared Services Canada manager, who will complete the request.

Public Enquiries is a point of contact for general information concerning Shared Services Canada’s (SSC) role in managing the Government of Canada’s information technology (IT) infrastructure.

Public Enquiries

Telephone: (613) 670-1627
Toll free: 1-855-215-3656

Media Enquiries

Telephone: (613) 670-1626
Toll free: 1-855-215-3656

Find a branch

Enterprise Vendor Engagement Centre

SSC engages with industry through buy and sell. If you have any questions about doing business with SSC, please send an email to our Enterprise Vendor Engagement Centre.


Accessibility, Accommodation and Adaptive Computer Technology (AAACT) Program

Telephone: (819) 994-4835
Toll-free: 1-866-442-2228
TTY: (819) 994-3692

Find an office

Head office

Shared Services Canada
99 Metcalfe Street
Ottawa, ON
K0A 0C3

Invoicing for services rendered – telecommunications and non-telecommunications services

Shared Services Canada-Accounts Payable, Telecommunications
PO Box 9808 STN T CSC
Ottawa, Ontario K1G 4A8

Shared Services Canada-Accounts Payable, Non-telecommunications
PO Box 9808 STN T CSC
Ottawa, Ontario K1G 4A8

For more information, please visit Telecommunications and Non-Telecommunications Services.

Access to Information and Privacy

Telephone: 613-670-1654

Director, Access to Information and Privacy
Shared Services Canada
PO Box 9808, STN T, CSC
Ottawa ON K1G 4A8

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