Contact Shared Services Canada

On this page

• Our office
• Main contacts
• For questions about

Our office

Shared Services Canada’s (SSC) head office is in Ottawa.

Mailing address:
Shared Services Canada
99 Metcalfe Street
Ottawa, ON K1P 6L7

Visit the Government Electronic Directory Services (GEDS), to locate public servants across Canada.

Main contacts

Media enquiries

Email: media@ssc-spc.gc.ca
Telephone: 613-670-1626
Toll-free: 1-855-215-3656

Accessibility, Accommodation and Adaptive Computer Technology (AAACT)

Email: aaact-aatia@ssc-spc.gc.ca
Telephone: 819-994-4835
Toll-free: 1-866-442-2228
Website: How can AAACT help you? - Canada.ca

Access to Information and Privacy

Email: atip-aiprp@ssc-spc.gc.ca
Mailing address:
Director, Access to Information and Privacy
Shared Services Canada
PO Box 9808, STN T, CSC
Ottawa, ON K1G 4A8

Enterprise Vendor Engagement Centre

SSC engages with industry through CanadaBuys. If you have any questions about doing business with SSC, please send an email to our Enterprise Vendor Engagement Centre at enterprisevendorengagement-engagementdesfournisseurs@ssc-spc.gc.ca.

Invoicing for services rendered – telecommunications and non-telecommunications services

For more information, please visit Telecommunications and Non-Telecommunications Services.

 

Support for Chief Information Officers

The Client Executive is the single point of contact for Chief Information Officers (CIO) for IT services offered to SSC partners and clients. CIOs looking for IT services support may contact the Client Executive responsible for their department or agency (accessible only on the Government of Canada network).

For questions about

IT issues

• myKEY
• the Public Service Performance Management system
• IT tickets
• Government of Canada mobile devices (phone, laptop, tablet and so on)

Contact your local IT service desk (accessible only on the Government of Canada network).

Local Registration Authorities support

Visit Internal Credential Management (ICM)

Teleconferencing and videoconferencing

• Government of Canada teleconferencing
• web conferencing services (including WebEx)

Options:

• Visit the Serving Government page about Videoconferencing (accessible only on the Government of Canada network)
• Users in the National Capital Region can contact the Government Teleconferencing Service at 613-941-9554
• Users elsewhere across the country can dial 1-800-226-6338
• You can also send a detailed email to SGTReservations.GTSReservations@ssc-spc.gc.ca

Job application

• Status
• Other related information

Steps:

1. Visit GC Jobs
2. Scroll to the bottom of the job poster for which you applied to the section on “Contact information”
3. Send an email to:
   • the generic inbox or
   • the staffing advisor listed

Confirmation of employment

Download your confirmation of employment on MyGCPay.