Softphones
Shared Services Canada is modernizing the GC’s telephony services to generate significant cost savings, streamline communication and enhance service delivery for Canadians. This initiative equips public servants with secure, efficient and cost-effective tools to support their work.
Services and information
About softphones
Why the Government of Canada is deploying softphones
Rollout schedule and information for GC workers
What the move to softphones means—including new phone numbers, secure calling through MS Teams and more
Information for departments transitioning to softphones
What departments need to do to support the GC-wide deployment to softphones
Value for Canadians
How modernized telephony services benefit Canadians