Microsoft Teams softphone user guide

Are you a Microsoft (MS) Teams softphone user? 

If you’re an MS Teams softphone user, you’ll see a dial pad and your assigned softphone number under the Calls tab on the left side of the MS Teams app. If you don’t see a dial pad, you’re not an MS Teams softphone user and this service does not apply to you.

Get more help

This link is accessible only on the Government of Canada network:

Related information

Page details

2025-12-12