Telecommunications and Non-Telecommunications Services


Invoicing for – telecommunications and non-telecommunications services

On April 1, 2012, Shared Services Canada (SSC) assumed the responsibility for the receipt and payment of invoices for services for 43 partner organizations. These are for a wide range of telecommunications services and non-telecommunications services.

SSC receives a significant volume of invoices for services and products rendered to its partners, and is putting measures in place to process the invoices as quickly as possible. SSC officials are working closely and cooperatively with vendors to address individual situations.

Payment of interest on late payments will be issued on a monthly basis using the Receiver General Payments Rates available.

Submitting invoices

Vendors who are interested in entering into business with SSC must Register as a Supplier in the Supplier Registration Information System in order to obtain a procurement business number. This is a necessary step toward doing business with SSC.

All invoices that fall under SSC’s mandate should include all the necessary information contained in your contract requirements, and should also indicate the following to avoid delays:

  • the type of service to be paid; and
  • the contract/purchase order number.


Shared Services Canada-Accounts Payable, Telecommunications
PO Box 9808 STN T CSC
Ottawa, Ontario
K1G 4A8


List of telecommunications services:

  • voice services (e.g. phone Centrex, all PBX/IP-PBX, IP telephony equipment, local lines/PRIs/ISDN/SIP trunks, all access to public switched telephone networks, etc.)
  • data/network services (e.g. WAN and LAN connectivity, all network equipment, national and international networks, connectivity to Internet, including DSL)
  • wireless and mobile (e.g. WLAN equipment and services, wireless point-to-point, voice and data connectivity and usage, cellular phones/Blackberry devices, wireless USB sticks, push-to-talk, microphones and accessories purchased on government cellular services)
  • video/audio conferencing services (e.g. existing videoconferencing/telepresence equipment, all connectivity including ISDN lines, teleconferencing services [including WebEx])
  • contact centre (e.g. all contact centre equipment and infrastructure, integrated voice response, headsets for call-centre agents)
  • satellite network services (e.g. satellite network services carrying voice, data or video, associated satellite ground stations, backhaul links that provide connectivity to/from satellite teleport/hub facility to start/end locations)
  • network security services (e.g. managed security services [firewalls], intrusion detection and protection solutions, web-traffic URL and secure remote access)


Shared Services Canada-Accounts Payable, Telecommunications
PO Box 9808 STN T CSC
Ottawa, Ontario
K1G 4A8


List of non-telecommunications services:

  • hardware
  • software
  • professional services
  • miscellaneous (not included in Telecommunication Services)
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