Status report on transformational and major Crown projects - Digital Communications Project

• A digital platform to enable the deployment of M365 tools and services.
• A framework to support customer migrations to the M365 suite.

• Phase 1: Idea Generation – December 2018
• Phase 2: Initiation – May 2019
• Phase 3: Planning – June 2019
• Phase 4: Operational Readiness – February 2020
• Phase 5: Deployment - TBD
• Phase 6: Closeout - TBD

• On December 06, 2018, SSC received project approval and for the Definition phase for the 1st phase of the Digital Communications project (DCP 1.0). The scope of the project at the time covered the migration of the customers on Your Email Service (YES) to Microsoft’s 365 platform.

Over the course of the definition (planning) phase:

• Growing appetite among YES and non-YES customers to migrate to the cloud and consume digital communications services beyond email now
• The deployment of any of the digital communications tools (Email, SharePoint, Teams, and so on) require the same foundational elements such as network bandwidth, security, and so on, to be in place prior to onboarding
• Migrating to the cloud is a risky and complex endeavor. An incremental rollout is a more prudent approach than a big-bang implementation
• The key deliverables of this project will be a digital platform and a framework to support customer migrations to the M365 suite