Performance Measurement Results for the Office of Audit and Evaluation
As of September 30th, 2020
The Policy on Internal Audit and its associated Directive on Internal Audit came into force on April 1, 2017. The Directive on Internal Audit stipulates, “Departments must meet public reporting requirements as prescribed by the Comptroller General of Canada and using Treasury Board of Canada Secretariat prescribed platforms, including: Performance results for the internal audit function (A.2.2.3, A.220.127.116.11)”.
The compliance attributes detailed below are intended to show an external audience that an internal audit function is in place and operating as intended.
The objective of the Policy on Internal Audit is to “ensure that the oversight of public resources throughout the federal public administration is informed by a professional and objective internal audit function that is independent of departmental management.”
Heads of government organizations are responsible for “ensuring that internal audit in the department is carried out in accordance with the Institute of Internal Auditors’ International Professional Practices Framework unless the framework is in conflict with this policy or its related directive; if there is a conflict, the policy or directive will prevail”.Footnote 1
On March 9, 2018, the Office of the Comptroller General issued Technical Bulletin 2018-1: Policy on Internal Audit, which provided additional guidance on the Policy and Directive. One element of the bulletin was the requirement to post performance results commencing June 30, 2018.
Furthermore, the Office of the Comptroller General provided departments with a document titled, Why publish key performance compliance attributes of internal audit? to provide additional context for the request.
In accordance with the Office of the Comptroller General’s request and with the Policy, we are pleased to provide Shared Service Canada’s (SSC) Office of Audit and Evaluation key compliance attributes as defined by the Office of the Comptroller General.
Key compliance attributes of Internal Audit
Departments are required to publish selected key compliance attributes in order to provide pertinent information to stakeholders (Canadians, parliamentarians) regarding the professionalism, performance and impact of the internal audit function in departments. The compliance attributes noted below address staff designations and training, as well as quality assurance and improvement programs in internal audit.
Professional certifications and designations
The Office of Audit and Evaluation leverages multidisciplinary teams to ensure identified engagement risks are sufficiently and appropriately addressed. This is achieved by hiring staff with diverse backgrounds and experience, together with the engagement of technical experts and specialists on an as-needed basis.
|Key compliance attribute||Response|
|1(a) Percent of staff with an internal audit or accounting designation (Certified Internal Auditor, or Chartered Professional Accountant).||
Of the 17 staff at the Office of Audit and Evaluation who are auditors or do audit‑related work, 9 people, or 53%, have an internal audit or accounting designation.
|1(b) Percent of staff with an internal audit of accounting designation (Certified Internal Auditor or Chartered Professional Accountant) in progress.||Of the 17 staff at the Office of Audit and Evaluation who are auditors or do audit-related work, 1 person, or 6%, have an internal audit or accounting designation in progress.|
|1(c) Percent of staff holding other designations (such as Certified Government Auditing Professional, Certified Information Systems Auditor).||Of the 17 staff at the Office of Audit and Evaluation who are auditors or do audit related work, 12 people, or 71%, hold other relevant designations.|
Quality assurance and improvement program
|Key compliance attribute||Response|
|2(a) Date of last comprehensive briefing to the Departmental Audit Committee on the internal processes, tools and information considered necessary to evaluation conformance with the Institute of Internal Auditors’ Code of Ethics and the Standards and the results of quality assurance and improvement program.||On June 10, 2019, the Departmental Audit Committee received a copy of the report on the Internal Assessment of the internal audit practices at SSC.|
|2(b) Date of the last external assessment.||The External Practice Inspection for SSC was underway in September 2020.
The External Practice Inspection Final Report for SSC is dated April 12, 2016.
Internal audit plan and related information
Additions and adjustments to the internal audits listed in the Departmental Plan may occur in order to address emerging risks and priorities.
|Internal Audit Status||Status||Date of approval||Date of Publication||Original planned date of Management Action Plan (MAP)||Status of completion of MAP (% of MAP completed)|
|Audit Engagements Closed in 2017-18|
|1||Coordinated Audit of Cyber Security with Canada Revenue Agency||Approved—MAP not fully implemented||April 24, 2017||Not published due to security concerns||March 31, 2018||75%|
|2||Coordinated Audit of IT Security with Treasury Board of Canada Secretariat||Approved—MAP not fully implemented||June 30, 2017||Not published due to security concerns||March 31, 2018||63%|
|3||Audit of Technology Asset Management||Approved—MAP fully implemented||June 27, 2017||September 22, 2017||July 14, 2017||85%|
|4||Systems Under Development Audit Annual Report 2016-17||Published - MAP fully implemented||December 12, 2017||January 22, 2018||March 31, 2018||100%|
|Audit Engagements Carried Forward from 2017-18 to 2018-19|
|5||Audit of Demand and Relationship Management||Published—MAP fully implemented||June 6, 2018||September 5, 2018||June 30, 2020||100%|
|6||Audit of Email Transformation Initiative Bell Canada Invoicing Controls||Approved—MAP fully implemented||July 5, 2018||October 3, 2018||June 30, 2018||100%|
|7||Coordinated Audit of IT Security with Employment Security and Development Canada||Approved—MAP not fully implemented||October 12, 2018||Not published due to security concerns||March 31, 2023||20%|
|8||Systems Under Development Audit – Dashboard 8: Project Management||Approved—MAP fully implemented||September 11, 2018||March 29, 2019||April 15, 2019||100%|
|9||Audit of High Performance Computing||Approved—MAP not fully implemented||April 5, 2019||May 20, 2019||April 2020||85%|
|10||Systems Under Development Annual Report 2017–18||Approved—MAP fully implemented||March 28, 2019||May 10, 2019||April 1, 2018||100%|
|Audit Engagements from the 2018-19 Risk-based Audit Plan|
|11||Systems Under Development Dashboard 10: Project Cost Management||Approved—MAP not fully implemented||July 18, 2019||August 28, 2019||March 30, 2020||85%|
|12||Audit of Patch Management||In progress|
|13||Audit of Logical Access Controls||In Progress||July 27, 2020||September 30, 2020||20%|
|Audit Engagement from the 2019-2020 Risk-based Audit Plan|
|14||Audit of Information for Decision Making||In Progress|
|15||Audit of Wide Area Network Bandwidth / Capacity Planning and Operation||In progress|
|16||Audit of the Management of Customer Revenue Agreements||In Progress|
|17||Audit of Security Assessment and Authorization||In Progress|
|18||Audit of SSC's Approach to Service Costing||Not started|
|19||Audit of ITSM implementation project||In Progress|
Senior management perception of the added value of the internal audit function overall is positive, and the Office of Audit and Evaluation will continue its efforts to improve these ratings.
In 2019–20, of 6 respondents to 3 surveys, 54% reported them as excellent, 38% reported them as good, 5% reported them as fair and 3% reported them as poor.
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