Shared Services Canada launches consultations on IT Transformation Plan to modernize IT services

News Release

September 20, 2016 – Gatineau, QC – Government of Canada 

Strong, secure and modern information technology infrastructure is the backbone of better services for Canadians. That’s why the Government of Canada is committed to updating the IT Transformation Plan and modernizing the digital services it provides to Canadians through secure and reliable information technology. 

The Honourable Judy M. Foote, Minister of Public Services and Procurement, announced today that Shared Services Canada (SSC) is launching a consultation to seek feedback from Canadians, federal public servants, client departments and industry on its IT Transformation Plan. The plan is a roadmap to modernize the Government of Canada’s IT infrastructure and the way it delivers services to departments and agencies, including for email, data centres, networks and workplace technology services. Along with other initiatives currently taking place across government to improve the use and management of IT, this consultation will inform the next edition of the IT Transformation Plan. 

This is an important opportunity for Canadians to share their views to ensure government services are delivered efficiently and meet their expectations. Canadians can provide their feedback before October 31, 2016, by visiting A summary of the feedback received will be released later this year. 


“The Government of Canada is committed to providing better service delivery to Canadians through strong, secure and reliable information technology infrastructure. Consulting with Canadians is one of the many ways through which we are developing the IT Transformation Plan. The Plan will drive the overall modernization of IT in Government, and will help Shared Services Canada ensure the successful delivery of online federal services to Canadians. 

The Honourable Judy M. Foote
Minister of Public Services and Procurement  

Quick Facts  

  • Shared Services Canada’s Information Technology Transformation Plan was put in place in 2013. The Department is updating the plan to reflect the Government’s commitment to modernizing service delivery to Canadians while also accounting for the evolving IT environment and to ensure its sustainability and alignment with government priorities and the IT sector.
  • Treasury Board of Canada Secretariat recently awarded a contract to Gartner Canada Co. to provide advice and recommendations on large-scale IT infrastructure and to conduct an external review of Shared Services Canada’s plans for legacy IT infrastructure and IT transformation. This external review will also provide recommendations on how to deliver better, more modern IT services for the Government of Canada and will complement feedback      received from the consultation process. 

Associated Links 

Shared Services Canada’s IT Transformation Plan Consultations 

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Annie Trépanier
Office of the Honourable Judy M. Foote

Media Relations
Shared Services Canada

Follow us on Twitter: @SSC_CA

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