About the 2020 Public Service Employee Survey


The objective of the Public Service Employee Survey is to provide information to support the continuous improvement of people management practices in the federal public service. The survey results will allow federal departments and agencies to identify their areas of strength and concern related to people management practices, benchmark and track progress over time, and inform the development and refinement of action plans. Better people management practices lead to better results for the public service, and in turn, better results for Canadians.


The 2020 Public Service Employee Survey will be conducted from November 30, 2020 to January 29, 2021.  The Public Service Employee Survey has been conducted triennially from 1999 to 2017. As of 2018, the Public Service Employee Survey is being conducted on an annual basis.

Survey administrator

The 2020 Public Service Employee Survey is led by the Office of the Chief Human Resources Officer, Treasury Board of Canada Secretariat, and will be administered by Advanis, a trusted Canadian market and social research firm.

Eligibility to participate

All employees in participating core public administration departments and separate agencies are eligible to participate. These include indeterminate, term, seasonal, casual and student employees, as well as Governor in Council appointees. Ministers’ exempt staff, private sector contractors or consultants, and employees on leave without pay were not eligible. For a list of departments and agencies participating in the 2020 Public Service Employee Survey, please consult the list of participating departments and agencies.

Confidentiality of responses

Survey responses will be protected under the Privacy Act. No data that can be traced to respondents will be released. To safeguard respondents’ identity and to ensure the confidentiality of responses, responses will always be grouped, and no data will be made available for groups of fewer than 10 respondents. Individual responses will never be published or shared with government departments or agencies. For further information, please consult Advanis’ Privacy Policy.

Survey results

Results of the 2020 Public Service Employee Survey will be available in the spring of 2021. Departments and agencies will be invited to discuss the survey findings with their employees, and to work with them and other stakeholders to develop and put in place solutions to issues raised in the survey. The results of the survey will be considered in the context of Deputy Heads’ performance assessments, through the Management Accountability Framework (MAF). Survey results will also support the Federal Public Service Workplace Mental Health Strategy and contribute to the Treasury Board of Canada Secretariat’s Departmental Results Framework.

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