Contact the Treasury Board of Canada Secretariat

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Frequent topics

Access to information and privacy requests

Learn how to make an access to information or privacy request, or:

Health and dental care benefits

Current and retired employees: sign up for email notifications about your pension and benefits.

Health care benefits

Contact the Sun Life Assurance Company for

  • health care coverage details, or
  • to obtain a new or replacement health care card

Related information:

Dental care benefits

Contact the Canada Life Assurance Company, who administers the Public Service Dental Care plans.

Related information:

Pensioners dental services

Contact the Sun Life Assurance Company for information on the Pensioners' Dental Services Plan (PDSP), or review details of the plan.

Employee leave credits and entitlements

Contact your departmental pay and benefits advisor for questions about:

  • parental leave
  • COVID-19 related leave requests
  • other leave credits and entitlements

Internal pay and benefits advisors provide departmental interpretation and implementation of applicable Treasury Board policies and/or collective agreements.

Canada Revenue Agency (CRA) employees: contact the CRA call centre for all pay and benefits matters at 1-866-549-3744.

Citizens not employed by the public service should consult:

Pension

Current and retired employees: sign up for email notifications about your pension and benefits.

Contact your departmental compensation advisor for information on personal pension benefits. The Treasury Board of Canada Secretariat does not maintain a list of departmental compensation advisors.

For more information on pension and benefits:

Security clearances

Security clearances are only processed based on a specified need.

Federal public service employees: contact your departmental security officer for information on a security clearance.

Contractors, private sector employees or citizens: if you wish to obtain a security clearance contact the Industrial Security Program.

Relocation

Relocation coordinators provide departmental interpretation and implementation of applicable Treasury Board policies.

Related information:

General and technical enquiries

Reaching us during the COVID-19 pandemic

For information on Coronavirus (COVID-19), please visit:

Email Public Enquiries: questions@tbs-sct.gc.ca
Toll free: 1-877-636-0656
Teletypewriter (TTY): 613-369-9371

You can also reach us through social media at the following channels:

Treasury Board of Canada Secretariat
Strategic Communications and Ministerial Affairs
90 Elgin Street, 8th Floor
Ottawa, Canada K1A 0R5

Privacy Statement

The information is being collected for the purpose of responding to your query/comments, and to improve our Internet suite of products and services. Personal information that you provide is protected under the provisions of the Privacy Act. Your personal information will be stored in PSU 914 Public Communications. The act provides you with a right of access to your information.

Media enquiries

Email: media@tbs-sct.gc.ca
Telephone: 613-369-9400
Toll-free: 1-855-TBS-9-SCT (1-855-827-9728)
Teletypewriter (TTY): 613-369-9371

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