2022-23 Public Service Employee Survey

  • My Job

    Q1. I have the tools, technology and equipment I need to do my job.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q4. I get the training I need to do my job.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q5. I have the information, training and equipment I need to ensure my health and safety at work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q6. I have support at work to balance my work and personal life.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q7. I get a sense of satisfaction from my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q8. I receive meaningful recognition for work well done.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q9. I have clear work objectives.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q10. I know how my work contributes to the achievement of my department’s or agency’s goals.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q11. Overall, I feel valued at work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q12. I am proud of the work that I do.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q13. I have opportunities to provide input into decisions that affect my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q14. I am encouraged to be innovative or to take initiative in my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q15. I have support at work to provide a high level of service.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q16. Overall, I like my job.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q17. I can complete my assigned workload during my regular working hours.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q18a. I feel that the quality of my work suffers because of constantly changing priorities.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q18b. I feel that the quality of my work suffers because of too many approval stages.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q18c. I feel that the quality of my work suffers because of unreasonable deadlines.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q18d. I feel that the quality of my work suffers because of having to do the same or more work, but with fewer resources.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q18e. I feel that the quality of my work suffers because of high staff turnover.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q18f. I feel that the quality of my work suffers because of overly complicated or unnecessary business processes.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q18g. I feel that the quality of my work suffers because of unreliable technology.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable
  • My Work Unit

    Q19. I am satisfied with how interpersonal issues are resolved in my work unit.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q20. In my work unit, every individual is accepted as an equal member of the team.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q21. In my work unit, individuals behave in a respectful manner.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q22. The people I work with value my ideas and opinions.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

    Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

    Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • My Immediate Supervisor

    Q25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q26. I receive useful feedback from my immediate supervisor on my job performance.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q27. I feel that my immediate supervisor supports my career goals.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q28. My immediate supervisor keeps me informed about the issues affecting my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q30. I am satisfied with the quality of supervision I receive.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Senior Management

    Q32. Senior managers in my department or agency lead by example in ethical behaviour.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q33. I have confidence in the senior management of my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q34. Senior management in my department or agency makes effective and timely decisions.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q35. Essential information flows effectively from senior management to staff.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q36. Senior managers in my department or agency use both official languages in their interactions with employees.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable
  • My Organization (Department or Agency)

    Q37. My department or agency does a good job of communicating its vision, mission and goals.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q38. I feel that change is managed well in my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q40. My department or agency does a good job of promoting values and ethics in the workplace.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q42. My department or agency does a good job of supporting employee career development.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months?

    Conflict between my work obligations and my family or personal obligations

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months?

    Lack of access to learning opportunities

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months?

    Discrimination

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months?

    Accessibility or accommodation issues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q45. I feel I would be supported by my department or agency if I proposed a new idea.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q47. My department or agency implements activities and practices that support a diverse workforce.

    A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q48. My department or agency implements initiatives that promote anti-racism in the workplace.

    Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

    Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

    Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

    The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive. For more information on the Call to Action, please select the (?) button.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q52. Overall, my department or agency treats me with respect.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q53. I would recommend my department or agency as a great place to work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q54. I am satisfied with my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Mobility and Retention

    Q56. Do you intend to leave your current position in the next two years?

    1. No
    2. Unsure
    3. Yes, to retire
    4. Yes, to pursue another position within my department or agency
    5. Yes, to pursue a position in another department or agency
    6. Yes, to pursue a position outside the federal public service
    7. Yes, end of my term, casual or student employment
    8. Yes, other reason
      Specify other reason _______________________
  • Harassment

    Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

    Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e.,based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

    Q57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

    1. Yes (Go to next question)
    2. No (Go to question 62)

    Q58. From whom did you experience harassment on the job? (Select all that apply.)

    1. Co-workers
    2. Individuals with authority over me
    3. Individuals working for me
    4. Individuals for whom I have a custodial responsibility (e.g.,inmates, offenders, patients, detainees)
    5. Individuals from other departments or agencies
    6. Members of the public (individuals or organizations)
    7. Other

    Q59. Please indicate the nature of the harassment you experienced. (Select all that apply.)

    1. Aggressive behaviour
    2. Excessive control
    3. Being excluded or being ignored
    4. Humiliation
    5. Interference with work or withholding resources
    6. Offensive remark
    7. Personal attack
    8. Physical violence
    9. Sexual comment or gesture
    10. Threat
    11. Unfair treatment
    12. Yelling or shouting
    13. Other

    Q60. What action(s) did you take to address the harassment you experienced? (Select all that apply.)

    1. I discussed the matter with my supervisor or a senior manager.
    2. I discussed the matter with the person(s) from whom I experienced the harassment.
    3. I contacted a human resources advisor in my department or agency.
    4. I contacted my union representative.
    5. I used an informal conflict resolution process.
    6. I filed a grievance or formal complaint. (Go to question 62)
    7. I resolved the matter informally on my own.
    8. Other
      OR
    9. I took no action.

    Q61. Why did you not file a grievance or formal complaint about the harassment you experienced? (Select all that apply.)

    1. The issue was resolved.
    2. I did not think the incident was serious enough.
    3. The behaviour stopped.
    4. The individual apologized.
    5. Management intervened.
    6. The individual left or changed jobs.
    7. I changed jobs.
    8. I did not know what to do, where to go or whom to ask.
    9. I was too distraught.
    10. I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
    11. I was advised against filing a complaint.
    12. I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
    13. Someone threatened me.
    14. I did not believe it would make a difference.
    15. The time limit to file a grievance or a formal complaint had passed.
    16. Other

    Q62. I am satisfied with how matters related to harassment are resolved in my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q63. My department or agency works hard to create a workplace that prevents harassment.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Discrimination

    Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

    Q64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

    1. Yes (Go to next question)
    2. No (Go to question 69)

    Q65. From whom did you experience discrimination on the job? (Select all that apply.)

    1. Co-workers
    2. Individuals with authority over me
    3. Individuals working for me
    4. Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
    5. Individuals from other departments or agencies
    6. Members of the public (individuals or organizations)
    7. Other

    Q66. Please indicate the type of discrimination you experienced. (Select all that apply.)

    1. Race
    2. National or ethnic origin
    3. Colour
    4. Religion
    5. Age
    6. Sex
    7. Sexual orientation
    8. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
    9. Marital status
    10. Family status
    11. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
    12. Disability
    13. Pardoned conviction or suspended record
    14. Other (Specify other type of discrimination you experienced) _______________________

    Q67. What action(s) did you take to address the discrimination you experienced? (Select all that apply.)

    1. I discussed the matter with my supervisor or a senior manager.
    2. I discussed the matter with the person(s) from whom I experienced the discrimination.
    3. I contacted a human resources advisor in my department or agency.
    4. I contacted my union representative.
    5. I used an informal conflict resolution process.
    6. I filed a grievance or formal complaint. (Go to question 69)
    7. I resolved the matter informally on my own.
    8. Other
      OR
    9. I took no action.

    Q68. Why did you not file a grievance or formal complaint about the discrimination you experienced? (Select all that apply.)

    1. The issue was resolved.
    2. I did not think the incident was serious enough.
    3. The behaviour stopped.
    4. The individual apologized.
    5. Management intervened.
    6. The individual left or changed jobs.
    7. I changed jobs.
    8. I did not know what to do, where to go or whom to ask.
    9. I was too distraught.
    10. I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
    11. I was advised against filing a complaint.
    12. I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
    13. Someone threatened me.
    14. I did not believe it would make a difference.
    15. The time limit to file a grievance or a formal complaint had passed.
    16. Other

    Q69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q70. My department or agency works hard to create a workplace that prevents discrimination.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency. (Answer if you selected "Race" in question 66.)

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Stress and Well-Being

    Q72a. Overall, to what extent do the following factors cause you work-related stress?

    Pay or other compensation-related issues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72b. Overall, to what extent do the following factors cause you work-related stress?

    Heavy workload

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72c. Overall, to what extent do the following factors cause you work-related stress?

    Unreasonable deadlines

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72d. Overall, to what extent do the following factors cause you work-related stress?

    Not enough employees to do the work

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72e. Overall, to what extent do the following factors cause you work-related stress?

    Overtime or long work hours

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72f. Overall, to what extent do the following factors cause you work-related stress?

    Balancing work and personal life

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72g. Overall, to what extent do the following factors cause you work-related stress?

    Lack of control or input in decision-making

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72h. Overall, to what extent do the following factors cause you work-related stress?

    Competing or constantly changing priorities

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72i. Overall, to what extent do the following factors cause you work-related stress?

    Lack of clear expectations

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72j. Overall, to what extent do the following factors cause you work-related stress?

    Lack of recognition

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72k. Overall, to what extent do the following factors cause you work-related stress?

    Feeling disconnected from colleagues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72l. Overall, to what extent do the following factors cause you work-related stress?

    Information overload

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72m. Overall, to what extent do the following factors cause you work-related stress?

    Physical work environment

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72n. Overall, to what extent do the following factors cause you work-related stress?

    Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72o. Overall, to what extent do the following factors cause you work-related stress?

    Accessibility or accommodation issues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72p. Overall, to what extent do the following factors cause you work-related stress?

    Harassment or discrimination

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72q. Overall, to what extent do the following factors cause you work-related stress?

    Issues with my co-workers

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72r. Overall, to what extent do the following factors cause you work-related stress?

    Issues with individuals with authority over me

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72s. Overall, to what extent do the following factors cause you work-related stress?

    Issues with individuals working for me

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72t. Overall, to what extent do the following factors cause you work-related stress?

    Issues with other individuals (e.g., members of the public, individuals from other departments or agencies)

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72u. Overall, to what extent do the following factors cause you work-related stress?

    Lack of job security

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q72v. Overall, to what extent do the following factors cause you work-related stress?

    Personal issues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q73. Overall, my level of work-related stress is…

    1. Very low
    2. Low
    3. Moderate
    4. High
    5. Very High
    6. Don’t know
    7. Not applicable

    Q74. After my workday, I feel emotionally drained.

    1. Always or almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never or almost never
    6. Don’t know
    7. Not applicable

    Q75. My department or agency does a good job of raising awareness of mental health in the workplace.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q76. In general, how is your mental health?

    1. Excellent
    2. Very good
    3. Good
    4. Fair
    5. Poor

    Q77. My immediate supervisor supports my mental health and well-being.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q80. I would describe my workplace as being psychologically healthy.

    A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q81. Are you a supervisor?

    1. Yes
    2. No

    Q82. I am equipped to support employees in my work unit who are experiencing mental health issues. (Answer if you selected "Yes" in question 81.)

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Duty to Accommodate

    The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e.., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

    Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

    Q83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

    1. Yes (Go to next question)
    2. No (Go to question 87)

    Q84. Were the requests for workplace accommodation measures related to a disability?

    A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person’s full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person’s full and equal participation in society.

    1. Yes
    2. No

    Q85. Were any workplace accommodation measures implemented?

    1. Yes (Go to next question)
    2. No (Go to question 87)

    Q86. I am satisfied with the workplace accommodation measures that were implemented.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Compensation

    Q88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

    1. Yes (Go to next question)
    2. No (Go to question 92)
    3. Not sure (Go to question 92)
    4. Not applicable (Go to question 92)

    Q89. Have all your pay or other compensation issues been resolved?

    1. Yes
    2. No

    Q90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable
  • Hybrid work

    Q93. Which of the following best describes your current work arrangement?

    1. Working on-site at a Government of Canada location all of the time
    2. Working remotely all of the time
    3. Combination of working remotely and at a Government of Canada site

    Q94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

    1. 20% (1 out of 5 days)
    2. 40% (2 out of 5 days)
    3. 60% (3 out of 5 days)
    4. 80% (4 out of 5 days)
    5. Other

    Please specify

    Q95. When working at a Government of Canada location, do you usually work there on the same days of the week?

    1. Yes
    2. No

    Q96. In general, which of the following activities do you feel are best completed at a Government of Canada location?

    1. Attend meetings
    2. Participate in team building activities
    3. Collaborate on projects with colleagues (e.g., brainstorming)
    4. Work with stakeholders or clients
    5. Completing onboarding of employees
    6. Completing offboarding of employees
    7. Perform individual work
    8. Completing other administrative work (e.g., tasks related to human resources, finance and security)
    9. Discussing sensitive issues
    10. Training
    11. Other
      Please specify _______________________
    12. None of the above

    Q97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • General Information

    The following questions ask for general information that will be used to better understand the survey results. To ensure confidentiality, please be advised that your responses will be grouped with those of other respondents in your department or agency. Individual responses and results for very small groups are never published or shared with government departments or agencies.

    Q100. For which department or agency are you currently working?

    Q101. In which organizational unit are you currently working?

    Q102. Are you currently a shift worker?

    1. Yes
    2. No

    Q103. Do you work full-time or part-time?

    1. Full-time
    2. Part-time

    Q104. What is your current employee status?

    1. Indeterminate (permanent)
    2. Seasonal
    3. Term
    4. Casual
    5. Student
    6. Contracted via a temporary help services agency
    7. Governor in Council appointee
    8. Other (e.g., minister’s exempt staff)

    Q105a. Please indicate your occupational group.

    If you are in an acting position, specify the group of the action position.

    Q105b. Please indicate your level.

    If you are in an acting position, specify the group of the action position.

    Q106. What are the language requirements of your position?

    1. Bilingual
    2. Unilingual English
    3. Unilingual French
    4. Either English or French
    5. Don’t know

    Q107. What kind of work are you doing in your current job?

    Q108. What are your most important activities or duties in your current job?

    Q109. With which of the following communities do you most closely identify in relation to your current job?

    A community is made up of employees who share common work purposes, functions and professional interests. While many employees identify with at least one such community, not all employees do.

    1. Client contact centre
    2. Health care practitioners
    3. Federal regulators
    4. Compliance, inspection and enforcement
    5. Communications or public affairs
    6. Access to information and privacy
    7. Security
    8. Science and technology
    9. Library services
    10. Legal services
    11. Administration and operations
    12. Human resources
    13. Financial management
    14. Procurement
    15. Real property
    16. Materiel management
    17. Information management
    18. Information technology
    19. Internal audit
    20. Evaluation
    21. Data sciences
    22. Policy
    23. Project management
    24. Other services to the public
    25. None of the above

    Q110. In total, how many years have you been working in the federal public service?

    1. Less than one year
    2. One or more years
      Please indicate the number of years _______________________

    Q111. In total, how many years have you been working in your current department or agency?

    1. Less than one year
    2. One or more years
      Please indicate the number of years _______________________

    Q112. What is your first official language?

    1. English
    2. French

    Q113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

    1. Yes
    2. No

    Q114. In which province or territory do you work?

    1. National Capital Region
    2. Ontario (excluding National Capital Region)
    3. Quebec (excluding National Capital Region)
    4. Northwest Territories
    5. Nunavut
    6. Yukon
    7. British Columbia
    8. Alberta
    9. Saskatchewan
    10. Manitoba
    11. New Brunswick
    12. Nova Scotia
    13. Prince Edward Island
    14. Newfoundland and Labrador
    15. Outside Canada

    Q115. Do you work in one of the following designated bilingual areas of Quebec or Ontario?

    1. The bilingual region of Montréal (the counties of Deux-Montagnes, Île-de-Montréal and Île-Jésus, La Prairie, and Vaudreuil)
    2. The bilingual regions of other parts of Quebec (the counties of Bonaventure, Gaspé-Est, Brome, Compton, Huntingdon, Missisquoi, Richmond, Sherbrooke, Stanstead, Argenteuil and Pontiac)
    3. The bilingual region of Eastern Ontario (the counties of Glengarry, Prescott, Russell and Stormont)
    4. The bilingual region of Northern Ontario (the counties of Algoma, Cochrane, Nipissing, Sudbury and Timiskaming)
    5. I do not work in one of these areas.

    Q116. What is your age group?

    1. 24 years and under
    2. 25 to 29 years
    3. 30 to 34 years
    4. 35 to 39 years
    5. 40 to 44 years
    6. 45 to 49 years
    7. 50 to 54 years
    8. 55 to 59 years
    9. 60 years and over

    Q117. What is your gender?

    Gender refers to a social and personal identity and may be different than the person’s biological sex and may be different from what is indicated on legal documentation.

    1. Woman
    2. Man
    3. Or please specify
      Optional to specify _________________________
    4. Prefer not to say

    Q118. Are you a person with a disability?

    A person with a disability is a person with any impairment, including a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person’s full and equal participation in society when they face a barrier.

    A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person’s full and equal participation in society.

    For the purposes of this survey, please only identify disabilities that have lasted or are expected to last 6 months or more.

    1. No
    2. Yes, select all that apply.
      1. A seeing disability
        A seeing disability affects vision, including total blindness, partial sight and visual distortion.
      2. A hearing disability
        A hearing disability affects ability to hear, including being hard of hearing, deafness or acoustic distortion.
      3. A speech disability
        A speech disability affects ability to talk, including total speech loss, partial speech, and speech distortion.
      4. A mobility disability
        A mobility issue affects ability to move your body, including the required use of a wheelchair or a cane, or other issues impacting your mobility.
      5. Challenges with flexibility or dexterity
        Challenges with flexibility or dexterity affect ability to move joints or perform motor tasks, especially with your hands.
      6. A mental health disability
        A mental health issue affects psychology or behaviour, such as anxiety, depression or social / compulsive disorder or phobia or psychiatric illness.
      7. A sensory or environmental disability
        A sensory or environmental disability affects sensitivity to light, sounds or other distractions, as well as allergens and other environmental sensitivities.
      8. A chronic health condition or pain
        A chronic health condition or pain affects ability to function on a regular or episodic basis due to migraines, Crohn’s disease, colitis, and other disabilities or health conditions.
      9. A cognitive disability
        A cognitive disability affects ability to carry out tasks involving executive functioning, such as planning and organization, learning information, communication and memory, including autism or Asperger’s syndrome, attention deficit disorder, and learning disabilities
      10. An intellectual disability
        An intellectual disability affects your ability to learn and to adapt behaviour to different situations
      11. Another disability
        Please specify here _______________________
      12. Prefer not to specify
    3. Prefer not to say

    Q119. Do you identify as an Indigenous person?

    For the purposes of this survey, the term “Indigenous” should be understood to mean people who are First Nations, Inuk (Inuit), or Métis.

    1. No
    2. Yes, select all that apply.
      1. First Nations
        Optional to specify _______________________
      2. Inuk (Inuit)
        Optional to specify _______________________
      3. Métis
        Optional to specify _______________________
      4. Prefer not to specify
    3. Prefer not to say

    Q120. Which racial group do you identify with?

    Race is a term used to classify people into groups based principally on physical traits such as skin colour. Racial categories are not based on science or biology but on differences society has created, with significant consequences for people’s lives. Racial categories may vary over time and place and can overlap with ethnic, cultural or religious groupings.

    The definitions of Race and Ethnic Groups are from the Government of Ontario Anti-Racism Directorate (2019). Data Standards for the Identification and Monitoring of Systemic Racism. 

    Select all racial groups that apply

    1. Black
    2. East / Southeast Asian
    3. Latino / Latina / Latinx
    4. Middle Eastern
    5. South Asian
    6. White
    7. Another racial group
      Optional to specify _______________________
    8. Prefer not to specify

    Q121. Which ethnic origins do you identify with?

    Ethnic groups refer to a person’s ethnic or cultural origins. Ethnic groups have a common identity, heritage ancestry, or historical past, often with identifiable cultural, linguistic, and/or religious characteristics.

    The definitions of Race and Ethnic Groups are from the Government of Ontario Anti-Racism Directorate (2019). Data Standards for the Identification and Monitoring of Systemic Racism. 

    Select all ethnic origins that apply.

    1. Eastern Africa (e.g., Tanzania, Kenya, Uganda, Rwanda)
    2. Northern Africa (e.g.,Algeria, Egypt, Libya, Morocco)
    3. Western Africa (e.g., Benin, Mali, Burkina Faso, Nigeria)
    4. Southern Africa (e.g., South Africa, Botswana, Namibia, Eswatini)
    5. Middle Africa (e.g., Angola, Cameroon, Democratic Republic of the Congo)
    6. Central America (e.g., Belize, Costa Rica, Mexico, Nicaragua)
    7. South America (e.g., Brazil, Chile, Peru)
    8. Central Asia (e.g., Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan)
    9. Eastern Asia (e.g.,China, Japan, Mongolia, North Korea, South Korea)
    10. Southern Asia (e.g., India, Pakistan, Sri Lanka)
    11. South-eastern Asia (e.g., Philippines, Cambodia, Indonesia)
    12. Western Asia (e.g., Iran, Turkey, United Arab Emirates)
    13. Caribbean (e.g., Cuba, Haiti, Jamaica)
    14. Eastern Europe (e.g., Hungary, Poland, Romania, Ukraine)
    15. Northern Europe (e.g., Denmark, Estonia, United Kingdom of Great Britain and Northern Ireland)
    16. Southern Europe (e.g., Greece, Italy, Portugal, Spain)
    17. Western Europe (e.g., Belgium, France, Germany, Switzerland)
    18. Oceania (e.g., Micronesia, Melanesia, Polynesia)
    19. Another ethnic origin
      Optional to specify _______________________
    20. I don’t know
    21. Prefer not to specify

    Q122. Do you identify as 2SLGBTQIA+?

    Responses to this question will not be used for obligations under the Employment Equity Act, as 2SLGBTQIA+ (Two-Spirit, lesbian, gay, bisexual, transgender, queer, questioning, intersex, asexual) are not formally identified as designated groups in the Act. The Government of Canada is committed to equal participation of these groups in the workforce and is requesting this data to better understand representation in the workforce.

    1. No
    2. Yes, check all that apply.
      1. Two-spirit
      2. Lesbian
      3. Gay
      4. Bisexual
      5. Transgender
      6. Queer
      7. Questioning
      8. Intersex
      9. Asexual
      10. Another identity
        Optional to specify _______________________
      11. Prefer not to specify
    3. Prefer not to say

    Q123. The purpose of employment equity is to achieve equality in the workplace and to correct the disadvantages experienced by various groups. If you would like to identify as being a part of an equity-seeking group not listed above, or if the options above do not accurately reflect your identity, you may self-identify using the open text box below. Otherwise, press the Next button to go to the next question.

    Specify how you self-identify

    (Limit: 50 characters).

Page details

Date modified: