2024 Public Service Employee Survey - Question number concordance
Public Service Employee Survey Questions | Question Number | ||||
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2024 PSES |
2022/2023 PSES |
2020 PSES |
2019 PSES |
2018 PSES |
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I have the tools, technology and equipment I need to do my job. | 1 | 1 | 1 | N/A | N/A |
During meetings in my work unit, I feel free to use the official language of my choice.table 1 note * | 2 | N/A | N/A | 19 | N/A |
When I prepare written materials, including emails, I feel free to use the official language of my choice.table 1 note * | 3 | N/A | N/A | 2 | N/A |
My physical environment (e.g., office, workspace) is suitable for my job requirements. | 4 | 3 | 3 | 3 | N/A |
I get the training I need to do my job. | 5 | 4 | 4 | 4 | 1 |
I have the information, training and equipment I need to ensure my health and safety at work. | 6 | 5 | 5 | 5 | N/A |
I have support at work to balance my work and personal life. | 7 | 6 | 6 | 6 | 4 |
I get a sense of satisfaction from my work. | 8 | 7 | 7 | 7 | 5 |
I receive meaningful recognition for work well done. | 9 | 8 | 8 | 8 | 6 |
I have clear work objectives. | 10 | 9 | 9 | 9 | 7 |
I know how my work contributes to the achievement of my department’s or agency’s goals. | 11 | 10 | 10 | 10 | 8 |
Overall, I feel valued at work. | 12 | 11 | 11 | 11 | 9 |
I am proud of the work that I do. | 13 | 12 | 12 | 12 | 10 |
I have opportunities to provide input into decisions that affect my work. | 14 | 13 | 13 | 13 | 11 |
I am encouraged to be innovative or to take initiative in my work. | 15 | 14 | 14 | 14 | 12 |
I have support at work to provide a high level of service. | 16 | 15 | 15 | 15 | 13 |
Overall, I like my job. | 17 | 16 | 16 | 16 | 14 |
I can complete my assigned workload during my regular working hours. | 18 | 17 | 17 | 17 | 15 |
I feel that the quality of my work suffers because of... | 19 | 18 | 18 | 18 | 16 |
I feel that the quality of my work suffers because of... constantly changing priorities. | 19a | 18a | 18a | 18a | 16a |
I feel that the quality of my work suffers because of... too many approval stages. | 19b | 18b | 18c | 18c | 16c |
I feel that the quality of my work suffers because of... unreasonable deadlines. | 19c | 18c | 18d | 18d | 16d |
I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources. | 19d | 18d | 18e | 18e | 16e |
I feel that the quality of my work suffers because of... high staff turnover. | 19e | 18e | 18f | 18f | 16f |
I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes. | 19f | 18f | 18g | 18g | 16g |
I feel that the quality of my work suffers because of... unreliable technology. | 19g | 18g | 18h | 18h | N/A |
I am satisfied with how interpersonal issues are resolved in my work unit. | 20 | 19 | 19 | 20 | 17 |
In my work unit, every individual is accepted as an equal member of the team. | 21 | 20 | 20 | 21 | 18 |
In my work unit, individuals behave in a respectful manner. | 22 | 21 | 21 | 22 | 20 |
The people I work with value my ideas and opinions. | 23 | 22 | 22 | 23 | 21 |
In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career. | 24 | 23 | N/A | N/A | N/A |
In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health. | 25 | 24 | N/A | N/A | N/A |
My immediate supervisor encourages me to work collaboratively with others outside of my work unit. | 26 | 25 | 24 | 24 | N/A |
I receive useful feedback from my immediate supervisor on my job performance. | 27 | 26 | 25 | 25 | 22 |
I feel that my immediate supervisor supports my career goals. | 28 | 27 | 26 | N/A | N/A |
My immediate supervisor keeps me informed about the issues affecting my work. | 29 | 28 | 27 | 27 | 24 |
My immediate supervisor supports the use of flexible work hours. (e.g., varying the start and end times of the workday). | 30 | 29 | N/A | N/A | N/A |
I am satisfied with the quality of supervision I receive. | 31 | 30 | 30 | 31 | 26 |
When I communicate with my immediate supervisor, I feel free to use the official language of my choice. | 32 | 31 | N/A | 28 | N/A |
Senior managers in my department or agency lead by example in ethical behaviour. | 33 | 32 | 31 | 34 | 29 |
I have confidence in the senior management of my department or agency. | 34 | 33 | 32 | 35 | 30 |
Senior management in my department or agency makes effective and timely decisions. | 35 | 34 | 33 | 36 | 31 |
Essential information flows effectively from senior management to staff. | 36 | 35 | 34 | 37 | 32 |
Senior managers in my department or agency use both official languages in their interactions with employees. | 37 | 36 | 35 | 38 | N/A |
My department or agency does a good job of communicating its vision, mission and goals. | 38 | 37 | 36 | 39 | 33 |
I feel that change is managed well in my department or agency. | 39 | 38 | 37 | 40 | N/A |
If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation. | 40 | 39 | 38 | 41 | 34 |
My department or agency does a good job of promoting values and ethics in the workplace. | 41 | 40 | 39 | 42 | 35 |
I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal. | 42 | 41 | 40 | 43 | 36 |
My department or agency does a good job of supporting employee career development. | 43 | 42 | 41 | 44 | 37 |
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? | 44 | 43 | 43 | 46 | N/A |
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations | 44a | 43a | 43a | 46a | N/A |
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official languagetable 1 note * | 44b | N/A | N/A | 46b | N/A |
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination | 44c | 43c | 43c | 46g | N/A |
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issuestable 1 note ** | 44d | 43d | 43d | 46h | N/A |
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issuestable 1 note ** | 44e | 43d | 43d | 46h | N/A |
I believe I have opportunities for promotion within my department or agency, given my education, skills and experience. | 45 | 44 | 42 | 45 | 38 |
I feel I would be supported by my department or agency if I proposed a new idea. | 46 | 45 | 44 | 47 | 39 |
I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities). | 47 | 46 | 45 | 48 | 41 |
My department or agency implements activities and practices that support a diverse workforce. | 48 | 47 | 46 | 49 | 40 |
My department or agency implements initiatives that promote anti-racism in the workplace. | 49 | 48 | 47 | N/A | N/A |
I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor). | 50 | 49 | 48 | N/A | N/A |
I feel that racism in my department or agency has had an adverse or negative impact on my mental health. | 51 | 50 | N/A | N/A | N/A |
I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021. | 52 | 51 | N/A | N/A | N/A |
Overall, my department or agency treats me with respect. | 53 | 52 | 49 | 50 | 42 |
I would recommend my department or agency as a great place to work. | 54 | 53 | 50 | 51 | 43 |
I am satisfied with my department or agency. | 55 | 54 | 51 | 52 | 44 |
I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service. | 56 | 55 | 52 | 53 | 45 |
Do you intend to leave your current position in the next two years? | 57 | 56 | 53 | 54 | 46 |
Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months? | 58 | 57 | 55 | 58 | 48 |
From whom did you experience harassment on the job? | 59 | 58 | 56 | 59 | 49 |
Please indicate the nature of the harassment you experienced. | 60 | 59 | 57 | 60 | 50 |
What action(s) did you take to address the harassment you experienced? | 61 | 60 | 58 | 61 | 51 |
Why did you not file a grievance or formal complaint about the harassment you experienced? | 62 | 61 | 59 | 62 | 52 |
I am satisfied with how matters related to harassment are resolved in my department or agency. | 63 | 62 | 60 | 64 | 53 |
My department or agency works hard to create a workplace that prevents harassment. | 64 | 63 | 61 | 65 | 54 |
Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months? | 65 | 64 | 62 | 66 | 55 |
From whom did you experience discrimination on the job? | 66 | 65 | 63 | 67 | 56 |
Please indicate the type of discrimination you experienced. | 67 | 66 | 64 | 68 | 57 |
What action(s) did you take to address the discrimination you experienced? | 68 | 67 | 65 | 69 | 58 |
Why did you not file a grievance or formal complaint about the discrimination you experienced? | 69 | 68 | 66 | 70 | 59 |
I am satisfied with how matters related to discrimination are resolved in my department or agency. | 70 | 69 | 67 | 72 | 60 |
My department or agency works hard to create a workplace that prevents discrimination. | 71 | 70 | 68 | 73 | 61 |
I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency. | 72 | 71 | 69 | N/A | N/A |
Overall, to what extent do the following factors cause you work-related stress? | 73 | 72 | 70 | 74 | 62 |
Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues | 73a | 72a | 70b | 74a | 62a |
Overall, to what extent do the following factors cause you work-related stress? Heavy workload | 73b | 72b | 70c | 74b | 62b |
Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines | 73c | 72c | 70d | 74c | 62c |
Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work | 73d | 72d | 70e | 74d | 62d |
Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours | 73e | 72e | 70f | 74e | 62e |
Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life | 73f | 72f | 70g | 74f | 62f |
Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making | 73g | 72g | 70i | 74g | 62g |
Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities | 73h | 72h | 70j | 74h | 62h |
Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations | 73i | 72i | 70k | 74i | 62i |
Overall, to what extent do the following factors cause you work-related stress? Lack of recognition | 73j | 72j | 70l | 74j | N/A |
Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues | 73k | 72k | 70m | N/A | N/A |
Overall, to what extent do the following factors cause you work-related stress? Information overload | 73l | 72l | 70n | 74k | 62j |
Overall, to what extent do the following factors cause you work-related stress? Physical work environment | 73m | 72m | 70o | 74l | 62k |
Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment) | 73n | 72n | 70p | N/A | N/A |
Overall, to what extent do the following factors cause you work-related stress? Accessibility issuestable 1 note ** | 73o | 72o | 70q | 74m | 62l |
Overall, to what extent do the following factors cause you work-related stress? Accommodation issuestable 1 note ** | 73p | 72o | 70q | 74m | 62l |
Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination | 73q | 72p | 70r | 74n | 62m |
Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s) | 73r | 72q | 70s | 74o | 62n |
Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me | 73s | 72r | 70t | 74p | 62o |
Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me | 73t | 72s | 70u | 74q | 62p |
Overall, to what extent do the following factors cause you work-related stress? Issues with other individuals (e.g., members of the public, individuals from other departments or agencies) | 73u | 72t | 70v | 74r | 62q |
Overall, to what extent do the following factors cause you work-related stress? Lack of job security | 73v | 72u | 70w | 74s | 62r |
Overall, to what extent do the following factors cause you work-related stress? Personal issues | 73w | 72v | 70x | 74t | 62s |
Overall, my level of work-related stress is… | 74 | 73 | 72 | 75 | 63 |
After my workday, I feel emotionally drained. | 75 | 74 | 73 | 76 | 64 |
My department or agency does a good job of raising awareness of mental health in the workplace. | 76 | 75 | 74 | 77 | 65 |
In general, how is your mental health? | 77 | 76 | N/A | N/A | N/A |
My immediate supervisor supports my mental health and well-being. | 78 | 77 | 77 | N/A | N/A |
I would feel comfortable sharing concerns with my immediate supervisor about my mental health. | 79 | 78 | 76 | N/A | N/A |
I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety. | 80 | 79 | 81 | N/A | N/A |
I would describe my workplace as being psychologically healthy. | 81 | 80 | 78 | 78 | 66 |
Are you a supervisor? | 82 | 81 | 83 | 32 | 27 |
I am equipped to support employees in my work unit who are experiencing mental health issues. | 83 | 82 | 84 | 33 | N/A |
Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years? | 84 | 83 | 88 | 79 | N/A |
Were the requests for workplace accommodation measures related to a disability? | 85 | 84 | 89 | N/A | N/A |
Were any workplace accommodation measures implemented? | 86 | 85 | 90 | 80 | N/A |
I am satisfied with the workplace accommodation measures that were implemented. | 87 | 86 | 91 | 81 | N/A |
I would feel comfortable requesting workplace accommodation measures from my immediate supervisor. | 88 | 87 | 92 | N/A | N/A |
In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system? | 89 | 88 | 93 | N/A | N/A |
Have all your pay or other compensation issues been resolved? | 90 | 89 | 94 | N/A | N/A |
I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues. | 91 | 90 | 95 | N/A | N/A |
I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues. | 92 | 91 | 96 | N/A | N/A |
To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service? | 93 | 92 | 97 | 87 | 73 |
For which department or agency are you currently working? | 94 | 100 | 98 | 88 | 74 |
In which organizational unit are you currently working? | 95 | 101 | 99 | 89 | 75 |
Which of the following best describes your current work arrangement? | 96 | 93 | N/A | N/A | N/A |
Are you currently a shift worker? | 97 | 102 | 100 | 90 | 76 |
Do you work full-time or part-time? | 98 | 103 | 101 | 91 | N/A |
What is your current employee status? | 99 | 104 | 105 | 93 | 77 |
Have you ever served in the Canadian military?table 1 note * | 100 | N/A | N/A | N/A | 91 |
Please indicate your occupational group. | 101a | 105a | 106a | 94a | 78a |
Please indicate your level. | 101b | 105b | 106b | 94b | 78b |
What are the language requirements of your current position? | 102 | 106 | N/A | 99 | N/A |
With which of the following communities do you most closely identify in relation to your current job? | 103 | 109 | 107 | 95 | 79 |
In total, how many years have you been working in the federal public service? | 104 | 110 | 108 | 96 | 80 |
In total, how many years have you been working in your current department or agency? | 105 | 111 | 109 | 97 | 81 |
What is your first official language? | 106 | 112 | 110 | 98 | 82 |
Do you occupy a position in which you provide services directly to the public as a regular part of your job? | 107 | 113 | 111 | 100 | 83 |
In which province or territory do you work? | 108 | 114 | 112 | 102 | 84 |
Do you work in one of the following designated bilingual areas of Quebec or Ontario? | 109 | 115 | 113 | 103 | N/A |
What is your age group? | 110 | 116 | 114 | 104 | 85 |
What is your gender? | 111 | 117 | 115 | 105 | 86 |
Are you a person with a disability?table 1 note ** | 112 | 118 | 118 | N/A | N/A |
Do you identify as an Indigenous person?table 1 note ** | 113 | 119 | 116 | 106 | 87 |
Which racial group(s) do you identify with?table 1 note ** | 114 | 120 | N/A | N/A | N/A |
Which ethnic or cultural origin(s) do you identify with?table 1 note ** | 115 | 121 | N/A | N/A | N/A |
Which religion(s) or belief system(s) do you identify with?table 1 note * | 116 | N/A | N/A | N/A | N/A |
What is your sexual orientation?table 1 note * | 117a | N/A | 122 | 112 | 90 |
Do you identify with any of the following groups?table 1 note * | 117b | N/A | N/A | N/A | N/A |
Specify how you self-identify.table 1 note ** | 118 | 123 | N/A | N/A | N/A |
Table 1 Notes
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