Share your feedback

Would you like to share your thoughts, your comments, or any feedback related to our Accessibility Action Plan or to barriers that you as an individual face when working with WAGE?

We want to hear from you! Our feedback process is a simple, efficient way to help you submit your comments.

Your feedback will help our organization identify and remove barriers to accessibility.

You can submit your feedback anonymously, whichever you prefer. Please follow the instructions below to submit your feedback.

Please note that all feedback received will be kept anonymous when we release the progress report, to be published next year.

How to submit feedback?

One of the first steps to take is deciding which process you want to go through to submit your feedback.

Please note that when you submit your feedback, an acknowledgement of receipt will be sent via the same means by which the feedback was received, unless it was submitted anonymously.

Please direct any feedback to the attention of the Director General of the Human Resources Branch.

Online feedback

Accessibility Feedback Form

We will acknowledge receipt of your form within five (5) business days.

Feedback by email

fegc.rhdi-hrdi.wage@fegc-wage.gc.ca

We will acknowledge receipt of your email within five (5) business days.

Feedback by mail

Women and Gender Equality Canada
PO Box 8097, Station T, CSC
Ottawa, ON K1G 3H6

We will acknowledge receipt of your letter within ten (10) business days.

Feedback by phone

Toll-free number: 1-855-969-9922
Local calls: 613-995-7835
TTY: 819-420-6905

Operating hours are Monday to Friday from 8:00 a.m. to 6:00 p.m. ET, excluding statutory holidays.

Please note that there is no messaging service available. Calls are only answered during operating hours. The person taking your call will notify the team responsible for improving accessibility at WAGE.

We will acknowledge receipt of your call within seven (7) business days. 

Feedback by video relay service (VRS)

Deaf or hearing-impaired people can submit feedback in American Sign Language (ASL), Langue des signes québécoise (LSQ), or Indigenous sign languages through a video relay service (VRS). These services are available free of charge to all Canadians. Please see VRS.

How to submit anonymous feedback?

If you wish to submit anonymous feedback, we recommended you use the Accessibility Feedback Form.

You can also go through one of the other feedback processes; however, we ask that you clearly specify you want your feedback to be anonymous.

Please note that when you submit anonymous feedback, no acknowledgement of receipt will be sent.

What to expect after submitting your feedback?

All feedback submitted will be analyzed and reviewed by the Human Resources Branch to determine, depending on the nature of the feedback, how it can be incorporated into our Accessibility Action Plan or any documents on accessibility.

If you request a response to your feedback, we will provide one using the same means that you used to submit your feedback initially.

Our acknowledgement of receipt message will include the following information:

• Confirmation that we have received your feedback
• Our service standard for responding to feedback
• A note on more complex issues that will take longer to resolve