Canada–Prince Edward Island contribution agreement on crisis hotlines responding to gender based violence

Between: her Majesty the Queen in Right of Canada, as represented by the Minister for the Department for Women and Gender Equality and including any person duly authorized to represent it (hereinafter referred to as “WAGE”

And: her Majesty the Queen in Right of the province of Prince Edward Island, as represented by the Minister responsible for the Interministerial Women’s Secretariat and including any person duly authorized to represent it (hereinafter referred to as “Prince Edward Island”)

Hereinafter referred to collectively as the “Parties”.

Whereas the Minister for the Department for Women and Gender Equality’s powers, duties and functions include the advancement of equality, including social, economic and political equality, with respect to sex, sexual orientation, and gender identity or expression;

Whereas the mandate of the Government of Prince Edward Island’s Interministerial Women’s Secretariat is primarily to assist the minister and government in the promotion and protection of gender equality; provide assistance to the provincial government to promote the legal, health, social and economic equality of women; partner with community on projects that promote the status of women and develop projects, programs and services that benefit women from Prince Edward Island.

Whereas the Federal Government’s Budget 2021 committed $30 million (to 2025-2026) and in temporary funding to the Department for Women and Gender Equality to work with the thirteen provincial and territorial governments to further distribute funding to existing crisis hotlines experiencing a rise in call volumes as a result of the COVID-19 pandemic in their provision of supports to those experiencing gender-based violence (hereinafter referred to as “GBV”) or de-escalation support to those at risk of perpetrating GBV;

Whereas Prince Edward Island provides funding to legally constituted not-for-profit organizations (hereinafter referred to as “eligible organizations”) to support hotlines responding to GBV and will continue to fund these services within its jurisdiction, as it has historically, subject to provincial budgetary appropriations;

Whereas organizations operating crisis hotlines responding to GBV are addressing the impacts of the COVID-19 pandemic and are adapting and preparing for the delivery of services post-pandemic;

Whereas WAGE wishes to enhance the financial assistance provided by Prince Edward Island to eligible organizations through a contribution pursuant to the Department for Women and Gender Equality’s Women’s Program (hereinafter referred to as the Women’s Program) to Prince Edward Island so that crisis hotlines can serve the urgent needs of more Canadians and offer more robust services, resources, and supports to those experiencing or impacted by GBV as well as de-escalation support to those at risk of perpetrating GBV;

And whereas paragraph 4(3)(c) of the federal Department for Women and Gender Equality Act authorizes the Minister for Women and Gender Equality to make grants and contributions, in accordance with the terms and conditions approved by the Treasury Board of Canada, in support of programs undertaken by the Minister.

Therefore, in consideration of their respective obligations set out below, the Parties agree to the following:

1  Purpose of contribution agreement

The purpose of this contribution Agreement (hereinafter referred to as this “Agreement”) is to support eligible organizations providing existing crisis hotlines responding to GBV that are experiencing a rise in demand for service provision due to the COVID-19 pandemic by agreeing on the term of payments of federal funding intended for these eligible organizations.

2 Definitions

The following expressions, used in this Agreement, shall have the scope defined below:

2.1 “Agreement” shall mean the WAGE-Prince Edward Island Contribution Agreement on crisis hotlines responding to GBV delivered by eligible organizations in accordance with the Women’s Program’s Terms and Conditions. 

2.2 “Crisis hotline” refers to a dedicated service focused on providing immediate crisis services by phone, text, or chat (through a trained crisis responder) with the intention of providing support to those experiencing GBV or at risk of perpetrating GBV. 

2.3 “Fiscal year” means the period commencing on April 1 of any calendar year and terminating on March 31 of the immediately following calendar year. 

2.4 “GBV” shall mean violence based on gender norms and unequal power dynamics, perpetrated against someone based on their gender, gender expression, gender identity, or perceived gender. It takes many forms, including physical, economic, sexual, as well as emotional (psychological) abuse. 

2.5 “Eligible organizations” are legally constituted not-for-profit organizations providing existing crisis hotlines that respond to GBV, including organizations whose primary mandate is to support those experiencing GBV, and, on an exceptional basis, organizations that have a broader mandate, but address crisis hotline service gaps in a given area or for a specific population group experiencing GBV or at risk of perpetrating GBV.

3  Duration of agreement

3.1 This Agreement shall come into force on the date when all the parties will have signed and shall end on March 31, 2026, unless terminated before then by WAGE or Prince Edward Island in accordance with this Agreement.

3.2Subject to termination, the Agreement covers the activities described in clause 4 for the period commencing on the date the second Party signs the Agreement and ending on March 31, 2026. Unless otherwise pre-authorized by WAGE, only goods and services rendered within this period shall be considered as eligible expenditures.

3.3 All obligations of Prince Edward Island herein shall, expressly or by their nature, survive termination or expiry of this Agreement, until and unless they are fulfilled or by their nature expire.

4 Use of funds as contribution

4.1 Use of funds

Funding under this Agreement shall not be used to displace Prince Edward Island’s existing annualized funding to eligible organizations. Prince Edward Island shall use the contributions paid under this Agreement to fund complementary eligible activities as outlined in clause 4.1.1.

4.1.1 Eligible activities

Eligible activities shall include those activities that contribute to and maintain the sustainability of existing crisis hotlines of eligible organizations in addressing the impacts of the pandemic which involves responding to increased call volumes, reaching more Canadians and adapting and preparing for the delivery of services post-pandemic, including:

  1. Reviewing, adapting or expanding existing service approaches to fill gaps identified during the COVID-19 pandemic and to prepare for a post-pandemic environment (Examples include, but are not limited to, coordinating translation services to reach an at-risk population, ensuring culturally appropriate services, enhancing accessibility of services, shifting to virtual operations, etc.).
  2. Developing communication and outreach strategies to support awareness of and access to crisis hotline services for at-risk populations
  3. Knowledge exchange and networking with other organizations on lessons learned and best practices to maintain services during the pandemic and adapt to a post-pandemic environment
  4. Temporary staffing to address increased service demand and associated pressures in the short-term
  5. Developing and implementing new or adapted resources to better support responders (Examples include, but are not limited to, cultural competency training, mental health services, onboarding for new responders, etc.)
  6. Addressing technology gaps identified during the COVID-19 pandemic (e.g., phone/Wi-Fi/software upgrades, development of chat-based/virtual services, adaptive technologies, equipment for remote working arrangements, etc.)
  7. Developing and implementing recruitment/retention strategies for volunteers and staff of existing crisis hotlines.
  8. Activities to maintain safety and emergency precautions during the pandemic (Examples include, but are not limited to, purchase of personal protective equipment and cleaning supplies, rental expenditures for additional space to support physical distancing).

4.1.2 Capital expenditures

Due to the exceptional situation of the COVID-19 pandemic in Canada, capital expenditures are eligible expenditures for eligible organizations, with the exception of the purchase of land, buildings and vehicles, and the construction of new buildings.

4.2 Ineligible expenditures

4.2.1 Activities outside Canada

Expenditures for activities that take place outside Canada or that deal with a related matter abroad are not eligible for funding under this Agreement.

4.2.2 Administrative expenditures

Prince Edward Island may not submit expenditures under this Agreement for its costs related to the further distribution of funds to eligible organizations.

4.2.3 Costs incurred before a funding decision is made are not eligible.

4.3 Prince Edward Island further distribution of funds to eligible organizations

Prince Edward Island shall take measures to ensure that eligible organizations are bound to observe the provisions of this Agreement to the extent that they are applicable. Prince Edward Island shall have a written agreement with eligible organizations that sets out the terms and conditions under which Prince Edward Island is providing funding, including providing no more than 20% administrative expenditures to eligible organizations and clear expectations as to the results to be obtained in carrying out the activities being funded.

5 Contribution and conditions

5.1 Contribution

The maximum contribution by WAGE to Prince Edward Island under this Agreement is $500,000 toward eligible expenditures.

  1. $75,000 for the fiscal year beginning on April 1, 2022
  2. $175,000 for the fiscal year beginning on April 1, 2023
  3. $150,000 for the fiscal year beginning on April 1, 2024
  4. $100,000 for the fiscal year beginning on April 1, 2025.

5.2 Payments conditions

5.2.1 After the signing of this Agreement by the Parties:

  1. WAGE shall pay Prince Edward Island $75,000 within twenty days of the date of receipt and acceptance of the preliminary report (clause 6.2), and
  2. Prince Edward Island shall disburse funds to eligible organizations within ninety days of signing.

5.2.2 Prince Edward Island must submit annual reports (clause 6.3) to receive payment for the following fiscal year in accordance with the “Payment and Reporting Schedule” below. The reports must be certified by the Prince Edward Island’s authorized representative. Payments are conditional upon receipt and acceptance, by WAGE, of these reports.

Payment and reporting schedule
Payments (per fiscal year) Period covered by the payment Conditions Reports submitted by
Payment 2022/23 April 1, 2022, to March 31, 2023
  • Upon the signature of this Agreement by the Parties and WAGE receipt and acceptance of the preliminary report from Prince Edward Island (see clause 6.2)
No later than 30 days after this Agreement comes into force
Payment 2023/24 April 1, 2023, to March 31, 2024
  • Subject to parliamentary approval of appropriation
  • Upon receipt of the Prince Edward Island annual report for fiscal year 2022-2023 (see clause 6.3)
May 31, 2023
Payment 2024/25 April 1, 2024, to March 31, 2025
  • Subject to parliamentary approval of appropriation
  • Upon receipt of the Prince Edward Island annual report for fiscal year 2023-2024 (see clause 6.3)
May 31, 2024
Payment #1 for 2025/26 April 1, 2025, to March 31, 2026
  • Subject to parliamentary approval of appropriation
  • Upon receipt of the Prince Edward Island annual report for fiscal year 2024-2025 (see clause 6.3)
  • Payment 1 for fiscal year 2025-2026 will be 95% of the annual payment for 2025-26
May 31, 2025
 Payment #2 for 2025/26 April 1, 2025, to March 31, 2026
  • Upon receipt of Prince Edward Island’ annual report for fiscal year 2025-2026 (see clause 6.3)
  • Payment 2 for fiscal year 2025-2026 will be 5% of the annual payment for 2025-26
May 31, 2026

5.2.3 Final payment

The final payment (Payment #2 for 2025/26) will be made to Prince Edward Island upon WAGE’s receipt of the 2025/26 annual report, due March 31, 2026.

5.3  Carry forward

At the request of Prince Edward Island and subject to the approval of WAGE:

  1. Prince Edward Island may only use the amount carried forward to the next fiscal year for expenditures on eligible costs incurred in that fiscal year;
  2. amounts carried forward and paid must be spent by September 30th of the following fiscal year, and
  3. any unspent amounts on March 31, 2026 are considered debts due to Her Majesty the Queen in Right of Canada and shall be repaid within six months after that date.

6 Results, monitoring and reporting

Prince Edward Island shall follow its own policies and procedures to assess and manage the manner in which organizations use federal funds to ensure transparency, impartiality and fairness.

WAGE collects and disseminates information on the outputs and impacts of the activities funded through its programs; this information is an important part of WAGE accountability to Canadians. 

6.1 Performance indicators

Prince Edward Island will be expected to participate in the collection of performance (impact) data and program evaluations in accordance with clause 6.

This information will be used by WAGE to report on how federal funding is helping eligible organizations operating crisis hotlines responding to GBV to address the impacts of the COVID-19 pandemic and adapt and prepare for the delivery of services post-pandemic with the ultimate outcomes of better supporting more Canadians experiencing or impacted by GBV and at risk of perpetrating GBV.

The following list of indicators will be used to measure progress on achieving the objectives of the crisis hotlines, as required by the Government of Canada’s Policy on Results.

Mandatory indicators:

  1. PI 1 # of organizations that received funding
  2. PI 2 Annual amount disbursed to funded organizations
  3. PI 3 # of crisis hotlines supported
  4. PI 4 # and type of supports provided each year, by hotline (e.g. direct counselling, referrals to other supports, written materials, etc.)
  5. PI 5 # of calls received (daily)

Optional indicators:

  1. PI 6 # of calls dropped (hang-up) (daily)
  2. PI 7 # of additional staff hired
  3. PI 8 # of additional hours worked for existing staff
  4. PI 9 # of volunteers recruited

In addition to the indicators noted above, crisis hotlines will be required to provide 1 to 3 success stories from funded organizations to showcase the work of the hotlines and highlight what has been achieved with the funding provided.

Prince Edward Island shall provide WAGE with a preliminary list of eligible organizations to be supported during the period April 1, 2022, to March 31, 2023 including the amount proposed to be approved for each organization, in a preliminary report produced no later than 30 days after this Agreement comes into force.

6.3 Annual reporting

Prince Edward Island shall provide WAGE with an annual report for each fiscal year that this Agreement is active by May 31st of the following year, apart from the annual report for fiscal year 2025-2026 which is due on March 31, 2026. The annual report will include:

  1. aggregated data to report on results for the indicators noted in clause 6.1, depending on the activity undertaken;
  2. a list of eligible organizations that were supported during the reporting period, including the amount each organization received, and
  3. any amount to be carried forward under clause 5.3.

7 Audit & evaluation

7.1 Audit

Prince Edward Island will ensure that expenditure information presented in the annual report is, in accordance with Prince Edward Island’s standard accounting practices, complete and accurate.

WAGE reserves the right to audit or cause to have audited the accounts and records of Prince Edward Island for a period of up to five years after the end of this Agreement to ensure compliance with the terms and conditions of this Agreement. The scope, coverage and timing of such an audit shall be determined by WAGE and, if conducted, may be carried out by WAGE employees or its representatives. Prince Edward Island shall make available to auditors, in a timely manner, any records, documents and information that the auditors may require.

Prince Edward Island acknowledges that, pursuant to clause 7.1 of the Auditor General Act, R.S.C. (1985), c. A-17 (Reference: http://laws-lois.justice.gc.ca/eng/acts/a-17/page-2.html), the Auditor General of Canada may, at his or her own cost, conduct compliance audits or performance evaluations with respect to this Agreement. Prince Edward Island shall cooperate with WAGE and its representatives or agents relative to any such compliance audit or performance evaluation and shall grant same access to Prince Edward Island's documents, records and premises as required by WAGE or its representatives or agents for purposes of such audit or evaluation. The auditor may, at their discretion, discuss any concerns raised in such compliance audit or performance evaluations with Prince Edward Island and with WAGE. The results may be reported to Parliament in a report of the Auditor General.

7.2 Evaluation

As per its own established policies and processes with respect to program effectiveness Prince Edward Island will evaluate programs and services receiving funds provided under this Agreement and make public the results of any such evaluations.

Prince Edward Island may be asked to participate in an evaluation by WAGE of the initiatives under this Agreement and agrees to provide information as requested by WAGE during and following this Agreement in order for WAGE to evaluate relevant initiatives under this Agreement. Any incremental cost of Prince Edward Island’s participation in a WAGE-requested evaluation shall be borne by WAGE.

Evaluation results will be made available to the public.

WAGE reserves the right at any time during the term of this Agreement and for a period of up to five years after the end of this Agreement to conduct an evaluation to ensure compliance with the terms and conditions of this Agreement.

8 Visibility and public communications

8.1 Communications

WAGE and Prince Edward Island agree to collaborate in the execution of communication activities related to this Agreement. The Parties shall designate communications contacts responsible for implementing coordinated joint communications to the public.

WAGE and Prince Edward Island agree to participate in a joint announcement once the Parties will have signed this Agreement.

All efforts will be made to ensure that public communications related to the joint announcement (multilateral or bilateral), specifically key messages and press releases, shall be approved by the Parties. Bilateral announcements will be scheduled dependent on mutually agreed scheduling between the Parties.

All public communications (announcements or promotional material related to the use of funding under this Agreement) shall acknowledge the Government of Canada's financial contribution and, where applicable, shall include a quote from the federal Minister for Women and Gender Equality.

8.2 Individual communications

Notwithstanding clause 8.1, the Parties shall retain the right to fulfill their respective obligations to provide Canadians with information on this Agreement and on the use of funds through their own communication activities after the joint announcement.

9 Official languages requirements

In carrying out this Agreement, Prince Edward Island will take into consideration the needs of official language minority communities within the Province of Prince Edward Island, as provided under the Prince Edward Island French Language Services Act.

10 Intellectual property

Any intellectual property developed as a result of the funding provided under this Agreement shall belong to Prince Edward Island. Annual reports submitted to WAGE under this Agreement do not constitute intellectual property and belong to WAGE.

11 Partnership

The Parties acknowledge that this Agreement does not constitute an association for the purpose of establishing a partnership or joint venture and does not create an agency relationship between WAGE and Prince Edward Island, and that in no way implies any agreement or undertaking to conclude any subsequent agreement.

Prince Edward Island shall not represent itself as being a co-contractor, employee or agent of WAGE in carrying out its obligations pursuant to this Agreement.

12 Amendment

This Agreement may only be amended by the mutual written consent of the Parties.

13 Dispute resolution

13.1 Dispute resolution mechanism

In the event of a dispute arising under the terms and conditions of this Agreement, the Parties agree to make a good-faith attempt to settle the dispute. If a dispute cannot be resolved by the designated officials, the matter shall be referred to, first, the Deputy Minister of the Department for Women and Gender Equality and the Director of the Interministerial Women’s Secretariat in Prince Edward Island and, second, the federal Minister for Women and Gender Equality and the Prince Edward Island Minister Responsible for the Status of Women.

13.2 Termination by WAGE

WAGE may terminate this Agreement at any time by giving at least ninety (90) days of written notice to Prince Edward Island of WAGE’s intention to terminate this Agreement if the terms of this Agreement are breached by Prince Edward Island and the Parties were not able to resolve the issue in dispute under the dispute resolution process pursuant to clause 13.1. The funding obligations of WAGE shall cease at the end of the notice period.

13.3 Termination by Prince Edward Island

Prince Edward Island may terminate this Agreement at any time by giving at least ninety (90) days of written notice to WAGE of Prince Edward Island’ intention to terminate this Agreement if the terms of this Agreement are breached by WAGE and the Parties were not able to resolve the issue in dispute under the dispute resolution process pursuant to clause 13.1. The funding obligations of WAGE shall cease at the end of the notice period.

13.4 No payments after date of termination

As of the effective date of termination of this Agreement under clause 13.2 or clause 13.3, WAGE shall have no obligation to make any further payments to Prince Edward Island. Subject to the terms and conditions of this Agreement, in the event that funding is terminated under the program, WAGE shall reimburse Prince Edward Island eligible costs incurred up to the end date of that notice period. The funding obligations of WAGE shall cease at the end of the notice period.

14 Reduction/termination of this agreement

14.1. Any payment made under this Agreement is subject to the appropriation of funds by the Parliament of Canada and to the maintenance of the current and forecasted program budget levels. Funding under this Agreement may be reduced or terminated at WAGE’s discretion in response to the government’s annual budget, a parliamentary, governmental or departmental spending decision, or a restructuring or reordering of the federal mandate and responsibilities that impact on the program under which this Agreement is made

14.2 In the event of a proposed reduction or termination of the funding of the program under clause 14.1, WAGE may, upon giving Prince Edward Island written notice of ninety (90) days, reduce the funding or terminate this Agreement. Subject to the terms and conditions of this Agreement, in the event that funding is terminated under the program, WAGE shall reimburse Prince Edward Island for any eligible costs incurred up to the end date of that notice period. The funding obligations of WAGE shall cease at the end of the notice period.

15 General provisions

No current or former federal public servant or federal public office holder who is not in compliance with the provisions of the Conflict of Interest Act, S.C. 2006, c.9 (Reference: https://laws-lois.justice.gc.ca/eng/acts/c-36.65/page-1.html), with the Values and Ethics Code for the Public Sector and the Policy on Conflict of Interest and Post-Employment (Reference: http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049,http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25178), members of the House of Commons or Senator who is not in compliance with the Conflict of Interest Code for Members of the House of Commons (Reference: https://www.ourcommons.ca/procedure/standing-orders/Appa1-e.html) or the Conflict of Interest Code for Senators (Reference: http://sen.parl.gc.ca/seo-cse/Eng/Code-e.html), or anyone else bound by other values and ethics codes applicable to government or specific recipients, shall derive a direct benefit from this Agreement, unless the provision or receipt of the benefit is in compliance with the legislation or codes.

This Agreement shall constitute the entire Agreement between the Parties relating to its subject matter.

This Agreement shall be interpreted in accordance with the laws in force in Prince Edward Island.

If, for any reason, a provision of this Agreement that does not constitute a fundamental condition thereof is deemed to be void or unenforceable, in whole or in part, that provision shall be considered severable and shall be struck from this Agreement; however, all other terms and conditions thereof shall continue to be valid and enforceable.

The parties acknowledges that WAGE is subject to the Access to Information Act, R.S. 1985, c. A-1, and the Privacy Act, R.S., 1985, c. P-21 and acknowledges that WAGE may be required to disclose information under those Acts.

Prince Edward Island consents to the public disclosure by WAGE of the following information: this Agreement itself, amounts advanced as eligible expenditures, the criteria for calculating payments, data showing the activities supporting such payments and any analysis, audit, reports and evaluations relating to the program. WAGE shall ensure that any public disclosure respects all requirements to protect personal information and third-party information.

16  Notice

Any notice, information or document required under this Agreement shall be deemed given if it is sent by email. Any notice sent by email shall be deemed to have been received one working day after it is sent.

Notices or communications addressed to WAGE shall be sent to the following address:

Department for Women and Gender Equality
33 Weldon Street, Unit 230
Moncton, NB E1C 0N5

Attention:
Annie Gaudet
Regional Director, Atlantic Region
Toll-Free: 1-877-851-3644
Local: 506-851-3644
Email: infoatlantic@swc-cfc.gc.ca

Notices or communications addressed to Prince Edward Island shall be sent to the following address:

Michelle Harris-Genge
Director 
Interministerial Women’s Secretariat, Department of Education and Lifelong Learning
PO Box 2000, Charlottetown PE C1A7N8

Signatures

In witness whereof, the Parties have signed this Agreement,

Original signed on behalf of WAGE at Toronto, Ontario this 18th day of August 2022.

Marci Ien
Minister for Women and Gender Equality

Original signed on behalf of Prince Edward Island at Charlottetown, PEI this 9th day of August 2022.

Natalie Jameson
Minister Responsible for the Status of Women, Department of Education and Lifelong Learning

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