42 Canadian Forces Health Services Centre Gagetown

42 Canadian Forces Health Services Centre Gagetown

42 CF Health Services Centre is located the corner of Tilly Ave and Champlain Street at CFB Gagetown, Building A-47.

Patient Information

Clinic Hours of Operation: 0800h - 1530h Monday to Friday
Sick Parade (Walk-In) Services: 0800h -1500h
Closed: Saturday, Sunday & Statutory Holidays

FOR ALL EMERGENCIES: Dial 911

The CAF Member Assistance Program is voluntary and a confidential service to help those members with personal concerns. They can be reached at 1-800-268-7708 (24 Hours)

Client Contact Information

• Physiotherapy: 506-422-2000 Ext. 3621
• Pharmacy: 506-422-2000 Ext. 3974
• Prescriptions Refills: 506-422-2000 Ext. 2967
• Case Management: 506-422-2000 Ext. 3826
• Mental Health Team: 506-357-6482
• Psychosocial Team: 506-422-2000 Ext. 6107
• Community Health Nurse: 506-422-2000 Ext. 7342
• Immunization / Allergy Clinic: 506-422-2000 Ext. 3624
• Diagnostic Imaging: 506-422-2000 Ext. 3636
• Laboratory: 506-422-2000 Ext. 3637
• Preventative Medicine: 506-422-2000 Ext. 3970 or 2269
• Health Records: 506-422-2000 Ext. 1482
• Blue Cross: 506-422-2000 Ext. 3227
• Orderly Room: 506-422-2000 Ext.3270

Pharmacy

Hours: 0800-1200 and 1300-1530h daily
except Thursday’s the pharmacy is closed at 1430h

506-422-2000, Ext. 3974
Prescription Refills: 506-422-2000, Ext. 2967

(Please allow at least 2 working days for refill to be ready)

Accessing After Hours Care

While the clinic is closed, personnel requiring urgent medical attention should report to the nearest civilian medical facility.

Personnel are required to present their Blue Cross card and Military ID.

Members are encouraged to call New Brunswick Tele-Care with after-hours questions relating to health information or accessing medical care after hours by dialing 811.

Care Delivery Unit (CDU)

Your CDU is your clinic—it’s an interdisciplinary team of physicians, nurse practitioners, physician assistants, nurses, and medical technicians that work together to deliver the best care possible. This team provides sick parade services, medical appointments, periodic health assessments, and referrals to specialist services, including mental health.

The CDU that you report to is dependent on the Unit that you are posted too, please locate your unit below,

CDU 1

Phone: 506-422-2000, Ext. 6068
Email: P-GAG.42HCDUAGAG@forces.gc.ca
Rostered Units: 2 RCR, 403 (Hel) OTS, Infantry School, Tactics School, CTC HQ, 5 CDSG and BTL.

CDU 2

Phone: 506-422-2000, Ext. 3365
Email: P-GAG.42HCDUAGAG@forces.gc.ca
Rostered Units: 4^th Reg, RCAS, 5^th Canadian Division, RCACS, RCD Sqn, CFRC, RCEME Det, 42 CF H Svcs C, 5 CDSG Sig Sqn, 1 DU Det Gagetown, RNBR and CATEU.

CDU 3

Phone: 506-422-2000, Ext. 3892 or 2040
Email: P-GAG.42HCDUAGAG@forces.gc.ca

Rostered Units: 4 ESR, CFSME, JMC, 37 CER, 8 CH, Transition Unit (staff only), 3 MP det Gagetown, RPOU CE, PRes Units and any unit not identified above.

Periodic Health Assessments

All CAF personnel are reminded that it is a member’s responsibility to book routine medicals 3-4 months in advance of their medical category expiration. For personnel under the age of 40 the requirement is every 5 years, and for those over the age of 40 the requirement is every 2 years. Those with specialist occupational requirements such as divers and flight crew require annual verification.

Booked Appointments

When booking your appointment, be sure to confirm your personal contact information. Should you need to cancel or rebook an appointment, 48 hours notification is required.

Missed appointments are costly to DND and result in a direct operational impact to those awaiting similar medical services. If a member is not present for their appointment, their Unit will be notified.

Surgery

If have been seen by a specialist and you are scheduled for a surgery, you must contact your CDU as early as possible to arrange an appointment with your Primary Care Nurse (PCN). At this appointment you will discuss the general surgical process, including medical care, associated services and administrative processes such as sick leave and return to duty.

Case Management

Nurse Case Managers are part of your healthcare team. Their role is, to help members coordinate complex medical needs as well as their transition to civilian healthcare, civilian life and/or return to work. Members are referred to Case Management by their CDU clinician.

Email: GAGCaseManagement@forces.gc.ca

Physiotherapy

The Physiotherapy Team provides assessment, education, and treatment to personnel with musculoskeletal impairments and functional limitations. Members with recent injuries/conditions can be seen by a Physiotherapist through the walk-in clinic, or they can be referred by their clinician.

Community Health Nurse

The Community Health Nurse (CHN) provides education and treatment for a variety of conditions including diabetes, high blood pressure, obesity and sexually transmitted infections. The CHN also delivers various routine medications via injection.

Mental Health

The 42 CF Health Services Mental Health Department consists of the General Mental Health Team and the Operational Trauma and Stress Support Centre which operate out of 75 Restigouche Road North and the Psychosocial Team located in Building A-337.

Our team consists of Addiction Counsellors, Chaplains, Mental Health Nurses, Psychiatrists, Psychologists and Social Workers. We also can access Occupational Therapists in the community.

CAF Mental Health Services delivery is provided confidentially and made through a comprehensive, multidisciplinary approach to ensure that Regular and Reserve Force members receive the psychological, emotional, and spiritual services that they need. To ensure quality mental health care for all soldiers, family members can at times be included in their treatment.

Services available to members include screening, assessment and diagnosis of mental health conditions; brief supportive counselling; psychoeducation; couple’s therapy; individual psychotherapy (various evidence-based modalities); addictions treatment and medication management. Our department also supports operations and members through pre/post deployment screenings; OUTCAN screenings; semi-isolated/isolated posting screenings and social work reports.

Access to Mental Health Services can be done through self-referrals by presenting to the walk-in clinic at 42 Health Services Centre (building A-47) or by referrals from medical staff. Certain services (Social Work Reports for Compassionate Status or Posting, etc.) must be requested by Unit Commanding Officers/supervisors.

For further information, you can reach Mental Health Services at 506-357-6482. The Mental Health Clinic is open by phone Monday to Friday from 0730-1530 hours.

Psychosocial Services

• Short term therapy for symptoms related to stressors, anger management, relationship issues, mild depressive and anxiety symptoms.
• No referral required.

General Mental Health/Operational Trauma Stress Support Center

• Psychiatry for assessments and medication management.
• Therapy for treatment of mental health conditions.
• Referral needed.

Addictions Counsellor

• Assessment of addictions issues.
• Treatment of addictions issues.
• Referral needed.