Fact Sheet: COVID-19 – Additional temporary service reductions at select Canadian ports of entry

Backgrounder

July 3, 2020 – Ottawa, Ontario – Canada Border Services Agency

Further to announcements made on April 15 and May 12, the Canada Border Services Agency (CBSA) is temporarily reducing service hours at additional land, air, and marine ports of entry (POE) in addition to deferring seasonal opening hours at select POEs. These COVID-19 related measures are temporary and in effect as of . They will remain in effect until further notice.

Overview

The CBSA will proceed with the following temporary measures:

  • reducing the hours of operation at 12 land POEs;
  • reducing the hours of operation at 8 air POEs;
  • deferring the seasonal opening of 1 marine POE; and
  • deferring the shift to seasonal hours of operation at 1 land POE.

Below is a table that provides an overview by Region and by types of reduction of services.

Overview
Region Reduction in hours of service Seasonal POE deferring implementation of seasonal hours of service Seasonal POE delay of opening (POE closed)
Pacific Region 1 0 0
Prairie Region 11 1 0
Northern Ontario Region 0 0 1
Quebec Region 1 0 0
Atlantic Region 7 0 0
Total 20 1 1
Pacific Region: 1 port
CBSA port CBSA current hours of service New CBSA temporary hours of service
Stewart, British Columbia 8 am to midnight, 7 days a week 8 am to 4:30 pm, 7 days a week, with telephone reporting from 4:30 pm to 8 am
Prairie Region: 12 ports
CBSA port CBSA current hours of service New CBSA temporary hours of service
Cartwright, Manitoba 8 am to 9 pm, 7 days a week 8 am to 4 pm, 7 days a week
Coronach, Saskatchewan

8 am to 9 pm (June 1 to Sept. 15)

8 am to 6 pm (Sept. 16 to Nov. 7)

9 am to 7 pm (Nov. 8 to the second Saturday in March)

7 days a week

9 am to 7 pm (second Sunday in March to first Saturday in November)

10 am to 8 pm (first Sunday in November up to the second Saturday in March)

7 days a week

Crystal City, Manitoba 9 am to 10 pm, 7 days a week 9 am to 7 pm, 7 days a week
Edmonton International Airport Traffic Ops (YEG) 24/7 7 am to midnight, 7 days a week
Lyleton, Manitoba 9 am to 10 pm, 7 days a week 9 am to 5 pm, 7 days a week
Piney, Manitoba 9 am to 10 pm, 7 days a week 9 am to 5 pm, 7 days a week
Regina Airport (YQR)

8 am to midnight (May 3 through Nov. 6), 7 days a week

24/7 (Nov. 7 to May 2)

8 am to 9:30 pm, 7 days a week
Scobey Border Station Airport (Coronach), Saskatchewan

8 am to 9 pm (June 1 to Sept. 15)

8 am to 6 pm (Sept. 16 to Nov. 7)

9 am to 7 pm (Nov. 8 to the second Saturday in March)

7 days a week

9 am to 7 pm (second Sunday in March to first Saturday in November)

10 am to 8 pm (first Sunday in November up to the second Saturday in March

7 days a week

Snowflake, Manitoba 9 am to 10 pm, 7 days a week 9 am to 5 pm, 7 days a week
South Junction, Manitoba 8 am to midnight, 7 days a week 8 am to 8 pm, 7 days a week
Tolstoi, Manitoba 8 am to 10 pm, 7 days a week 8 am to 6 pm, 7 days a week
Wild Horse, Alberta

8 am to 9 pm (May 15 to Sept. 30)

8 am to 5 pm (Oct. first to May 14)

7 days a week

8 am to 5 pm, 7 days a week
Northern Ontario Region: 1 port
CBSA port CBSA current hours of service New CBSA temporary hours of service
Brockville Blockhouse Island, Ontario

8:30 am to 10:30 pm (May to October)

7 days a week

Deferral of the seasonal opening
Quebec Region: 1 port
CBSA port CBSA current hours of service New CBSA temporary hours of service
Montreal-Pierre Elliott Trudeau Airport: Commercial

7 am to 7:45 pm Monday to Friday

8 am to 3:45 pm Saturday to Sunday

8 am to 4 pm, Monday to Friday

8 am to 3:45 pm, Saturday to Sunday

Atlantic Region: 7 ports
CBSA port CBSA current hours of service New CBSA temporary hours of service
Bloomfield, New Brunswick 9 am to 5 pm, Monday to Saturday 9 am to 5 pm, Monday to Saturday but closed on US holidays
Charlottetown Airport 8 am to midnight, 7 days a week 8:30 am to 4:30 pm, Monday to Friday
Fosterville, New Brunswick

8 am to midnight (last Monday of May to first Monday of September)

8 am to 6 pm (first Monday of September to last Monday of May)

7 days a week (including holidays)

8 am to 8 pm, 7 days a week
Fredericton International Airport 8 am to midnight, 7 days a week 8:30 am to 4:30 pm, Monday to Friday
Gillespie Portage, New Brunswick 7 am to 11 pm, 7 days a week 7 am to 7 pm, 7 days a week
Moncton - Greater Moncton Romeo Leblanc International Airport 8 am to midnight, 7 days a week 8 am to 5 pm, 7 days a week
Saint John Airport 8 am to midnight, 7 days a week 8 am to 8 pm, 7 days a week

- 30 -

Contacts

Media Relations, Canada Border Services Agency
questions@cbsa-asfc.gc.ca

Media Line: 613-957-6500 or 1-877-761-5945


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