How to apply

Clients, and their service provider, if applicable, must complete and submit the appropriate application form. The application form provides the CBSA with:

  • basic information on the client
  • a description of their automated system
  • their anticipated volumes

Authorization

A senior officer from the client's firm (with legal signing authority) should sign and submit the application form.

An agent representing the client's firm may submit the signed form on the client's behalf only if it is accompanied by a letter of authorization (on the client's letterhead) signed by the same senior officer that signed the application form.

Application forms

How long it will take to process your application

The current estimated processing time is: 9 days

Apply by email

Other ways to apply

You can mail your documents to:

Canada Border Services Agency
355 North River Road, 6th Floor, Tower B
Ottawa ON  K1A 0L8

Contact us

During the application process, we can help with things like interpreting the message standards and code sets.

Technical Commercial Client Unit (TCCU)
Email: tccu-ustcc@cbsa-asfc.gc.ca

How long it will take to process your EDI inquiry

EDI inquiries related to EDI implementation, standards, mapping, test data transmission or error resolution.

The current estimated processing time is: 2.5 days

Page details

2026-09-23