2016-2017: Service standards results

The following tables represent the results for each service standard:

Our goal is that 80% of the applications received by the Department will meet the published service standards for each program and/or program component.

Acknowledgement of receipt of application service standard results

The following results are based on applications which were acknowledged between April 1, 2016 and March 31, 2017.

Program (Component) Applications (Volume) Standard (Weeks) % Met

Aboriginal Peoples' Program (Aboriginal Languages Initiative)

165

2

99%

Aboriginal Peoples' Program (Northern Aboriginal Broadcasting)

23

2

100%

Building Communities Through Arts and Heritage (Community Anniversaries)

26

2

96%

Building Communities Through Arts and Heritage (Legacy Fund)

34

2

94%

Building Communities Through Arts and Heritage (Local Festivals)

890

2

100%

Canada Arts Presentation Fund (Development Component)

38

2

95%

Canada Arts Presentation Fund (Programming Component)

451

2

97%

Canada Arts Training Fund

29

2

100%

Canada Book Fund (Support for Organizations)

71

2

97%

Canada Book Fund (Support for Publishers - Business Development)

49

2

100%

Canada Cultural Investment Fund (Strategic Initiatives)

21

2

100%

Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use)

219

2

93%

Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment)

128

2

94%

Canada History Fund

19

2

95%

Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Industry National Service Organizations)

4

2

100%

Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Publishing Firms

18

2

100%

Canada Periodical Fund (Business Innovation)

104

2

98%

Canada Periodical Fund (Collective Initiatives)

24

2

100%

Celebration and Commemoration Program (Celebrate Canada)

1710

2

97%

Celebration and Commemoration Program (Commemorate Canada)

2531

2

95%

Development of Official Language Communities Program (Community Life - Community Cultural Action Fund)

67

2

87%

Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector)

347

2

98%

Development of Official Language Communities Program (Community Life - Strategic Funds)

17

2

100%

Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector)

2

2

100%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement)

24

2

100%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services)

2

2

100%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation)

145

2

100%

Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector)

7

2

100%

Exchanges Canada Program (Youth Forums Canada)

26

2

100%

Inter-Action: Multiculturalism Funding Program (Projects)

28

2

100%

Museums Assistance Program (Aboriginal Heritage)

25

2

76%

Museums Assistance Program (Access to Heritage)

29

2

97%

Museums Assistance Program (Canada-France Agreement)

8

2

75%

Museums Assistance Program (Collections Management)

60

2

93%

Museums Assistance Program (Exhibition Circulation Fund)

55

2

93%

Sport Hosting Program (International Single Sport Events - Requests of up to $50,000)

57

2

100%

Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000)

34

2

97%

Sport Support Program

132

2

96%

Youth Take Charge Program

49

2

94%

Canada Book Fund (Support for Publishers - Publishing Support)

258

2

100%

Canada Cultural Investment Fund (Endowment Incentives)

120

2

100%

Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms)

21

2

100%

Canada Periodical Fund (Aid to Publishers)

803

2

100%

Funding decision service standard results

The following results are based on applications for which a funding decision was rendered between April 1, 2016 and March 31, 2017.

Program (Component) Applications (Volume) Standard (Weeks) % Met

Aboriginal Peoples' Program (Aboriginal Languages Initiative)

207

30

96%

Aboriginal Peoples' Program (Northern Aboriginal Broadcasting)

18

22

11%

Building Communities Through Arts and Heritage (Community Anniversaries)

57

26

98%

Building Communities Through Arts and Heritage (Legacy Fund)

35

26

80%

Building Communities Through Arts and Heritage (Local Festivals)

918

26

96%

Canada Arts Presentation Fund (Development Component)

43

24

84%

Canada Arts Presentation Fund (Programming Component)

478

24

90%

Canada Arts Training Fund

52

29

56%

Canada Book Fund (Support for Organizations)

83

27

90%

Canada Book Fund (Support for Publishers - Business Development)

15

18

100%

Canada Cultural Investment Fund (Strategic Initiatives)

23

26

91%

Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use)

191

36

91%

Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment)

107

36

97%

Canada History Fund

4

22

75%

Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Industry National Service Organizations)

6

14

0%

Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Publishing Firms

32

15

100%

Canada Periodical Fund (Business Innovation)

102

26

100%

Canada Periodical Fund (Collective Initiatives)

25

22

100%

Celebration and Commemoration Program (Celebrate Canada)

1415

20

96%

Celebration and Commemoration Program (Commemorate Canada)

1893

26

84%

Development of Official Language Communities Program (Community Life - Community Cultural Action Fund)

98

24

96%

Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector)

437

24

83%

Development of Official Language Communities Program (Community Life - Strategic Funds)

18

16

83%

Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector)

9

20

22%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement)

25

20

92%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services)

3

20

100%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation)

144

12

96%

Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector)

6

20

33%

Exchanges Canada Program (Youth Forums Canada)

32

24

75%

Inter-Action: Multiculturalism Funding Program (Projects)

13

26

0%

Museums Assistance Program (Aboriginal Heritage)

28

29

93%

Museums Assistance Program (Access to Heritage)

39

29

85%

Museums Assistance Program (Canada-France Agreement)

8

16

88%

Museums Assistance Program (Collections Management)

77

29

91%

Museums Assistance Program (Exhibition Circulation Fund)

61

16

95%

Sport Hosting Program (International Single Sport Events - Requests of up to $50,000)

51

20

96%

Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000)

27

28

85%

Sport Support Program

117

20

91%

Youth Take Charge Program

71

24

61%

The following program components have results presented separately due to the characteristic of their funding decision process (all decisions rendered simultaneously). For these programs, our goal is that these funding decisions will meet the published service standard within 10% of the target.

Program (Component) Applications (Volume) Standard (Weeks) Met (Yes/No) Result (Average in Weeks)

Canada Book Fund (Support for Publishers - Publishing Support)

259

28

Yes

26

Canada Cultural Investment Fund (Endowment Incentives)

120

17

Yes

11

Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms)

2

21

No

23

Canada Periodical Fund (Aid to Publishers)

798

30

Yes

30

Issuance of payments service standard results

The following results are based on applications for which a first payment was issued between April 1, 2016 and March 31, 2017.

Program (Component) Applications (Volume) Standard (Weeks) % Met

Aboriginal Peoples' Program (Aboriginal Languages Initiative)

46

4

100%

Aboriginal Peoples' Program (Northern Aboriginal Broadcasting)

1

4

100%

Building Communities Through Arts and Heritage (Community Anniversaries)

26

4

96%

Building Communities Through Arts and Heritage (Legacy Fund)

4

4

75%

Building Communities Through Arts and Heritage (Local Festivals)

286

4

96%

Canada Arts Presentation Fund (Development Component)

16

4

81%

Canada Arts Presentation Fund (Programming Component)

64

4

61%

Canada Book Fund (Support for Organizations)

58

4

84%

Canada Book Fund (Support for Publishers - Business Development)

21

4

95%

Canada Cultural Investment Fund (Strategic Initiatives)

6

4

100%

Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use)

101

4

85%

Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment)

70

4

87%

Canada History Fund

1

4

100%

Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Publishing Firms)

21

4

100%

Canada Periodical Fund (Business Innovation)

57

4

96%

Canada Periodical Fund (Collective Initiatives)

18

4

89%

Celebration and Commemoration Program (Celebrate Canada)

969

4

99%

Celebration and Commemoration Program (Commemorate Canada)

235

4

91%

Development of Official Language Communities Program (Community Life - Community Cultural Action Fund)

42

4

74%

Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector)

127

4

94%

Development of Official Language Communities Program (Community Life - Strategic Funds)

7

4

100%

Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector)

2

4

100%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement)

1

4

100%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services)

1

4

100%

Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation)

100

4

100%

Museums Assistance Program (Aboriginal Heritage)

5

4

100%

Museums Assistance Program (Access to Heritage)

7

4

100%

Museums Assistance Program (Canada-France Agreement)

3

4

100%

Museums Assistance Program (Collections Management)

13

4

54%

Museums Assistance Program (Exhibition Circulation Fund)

40

4

95%

Sport Hosting Program (International Single Sport Events - Requests of up to $50,000)

46

4

98%

Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000)

11

4

100%

Sport Support Program

95

4

92%

Youth Take Charge Program

3

4

100%

Canada Book Fund (Support for Publishers - Publishing Support)

242

4

100%

Canada Cultural Investment Fund (Endowment Incentives)

117

4

100%

Canada Periodical Fund (Aid to Publishers)

606

4

32%

Return to Service standards results for Canadian Heritage funding programs.

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