2017-2018: Service standards results

The following tables represent the results for each service standard:

Our goal is that 80% of the applications received by the Department will meet the published service standards for each program and/or program component.

Acknowledgement of receipt of application service standard results

The following results are based on applications which were acknowledged between April 1, 2017 and March 31, 2018.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Aboriginal Peoples' Program (Aboriginal Languages Initiative) 155 2 97%
Aboriginal Peoples' Program (Northern Aboriginal Broadcasting) 39 2 100%
Building Communities Through Arts and Heritage (Community Anniversaries) 35 2 89%
Building Communities Through Arts and Heritage (Legacy Fund) 20 2 90%
Building Communities Through Arts and Heritage (Local Festivals) 875 2 99%
Canada Arts Presentation Fund (Development Component) 37 2 97%
Canada Arts Presentation Fund (Programming Component) 470 2 98%
Canada Arts Training Fund 18 2 100%
Canada Book Fund (Support for Organizations) 82 2 96%
Canada Book Fund (Support for Publishers - Business Development) 39 2 100%
Canada Book Fund (Support for Publishers - Publishing Support) 235 2 81%
Canada Cultural Investment Fund (Endowment Incentives) 129 2 100%
Canada Cultural Investment Fund (Strategic Initiatives) 34 2 100%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 113 2 96%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 113 2 97%
Canada History Fund 26 2 96%
Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Industry National Service Organizations) 4 2 100%
Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Publishing Firms 21 2 100%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms) 20 2 100%
Canada Periodical Fund (Aid to Publishers) 759 2 100%
Canada Periodical Fund (Business Innovation) 134 2 99%
Canada Periodical Fund (Collective Initiatives) 26 2 100%
Celebration and Commemoration Program (Celebrate Canada) 1620 2 98%
Celebration and Commemoration Program (Commemorate Canada) 544 2 99%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 98 2 100%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 304 2 99%
Development of Official Language Communities Program (Community Life - Strategic Funds) 15 2 100%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 11 2 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 15 2 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services) 4 2 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation) 128 2 100%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 6 2 100%
Exchanges Canada Program (Youth Forums Canada) 20 2 100%
Inter-Action: Multiculturalism Funding Program (Projects) 223 2 98%
Movable Cultural Property Program (Grants) 3 2 67%
Museums Assistance Program (Aboriginal Heritage) 22 2 100%
Museums Assistance Program (Access to Heritage) 30 2 100%
Museums Assistance Program (Canada-France Agreement) 4 2 100%
Museums Assistance Program (Collections Management) 67 2 99%
Museums Assistance Program (Exhibition Circulation Fund) 62 2 95%
Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000) 27 2 100%
Sport Hosting Program (International Single Sport Events - Requests of up to $50,000) 62 2 94%
Sport Support Program 238 2 92%
Youth Take Charge Program 75 2 99%

Funding decision service standard results

The following results are based on applications for which a funding decision was rendered between April 1, 2017 and March 31, 2018.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Aboriginal Peoples' Program (Aboriginal Languages Initiative) 186 30 37%
Aboriginal Peoples' Program (Northern Aboriginal Broadcasting) 37 26 46%
Building Communities Through Arts and Heritage (Community Anniversaries) 29 24 97%
Building Communities Through Arts and Heritage (Legacy Fund) 24 24 79%
Building Communities Through Arts and Heritage (Local Festivals) 850 24 99%
Canada Arts Presentation Fund (Development Component) 44 20 93%
Canada Arts Presentation Fund (Programming Component) 476 22 89%
Canada Arts Training Fund 18 28 100%
Canada Book Fund (Support for Organizations) 72 26 90%
Canada Book Fund (Support for Publishers - Business Development) 47 14 100%
Canada Cultural Investment Fund (Strategic Initiatives) 26 24 85%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 128 30 91%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 135 30 94%
Canada History Fund 32 22 88%
Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Industry National Service Organizations) 5 14 40%
Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Publishing Firms 21 14 100%
Canada Periodical Fund (Business Innovation) 134 20 100%
Canada Periodical Fund (Collective Initiatives) 27 20 96%
Celebration and Commemoration Program (Celebrate Canada) 1356 20 100%
Celebration and Commemoration Program (Commemorate Canada) 1348 26 85%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 97 20 100%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 286 24 99%
Development of Official Language Communities Program (Community Life - Strategic Funds) 12 16 100%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 10 16 80%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 16 18 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services) 4 14 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation) 145 10 100%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 5 20 100%
Exchanges Canada Program (Youth Forums Canada) 22 22 82%
Inter-Action: Multiculturalism Funding Program (Projects) 253 26 13%
Movable Cultural Property Program (Grants) 5 13 100%
Museums Assistance Program (Aboriginal Heritage) 24 26 100%
Museums Assistance Program (Access to Heritage) 17 26 100%
Museums Assistance Program (Canada-France Agreement) 4 16 100%
Museums Assistance Program (Collections Management) 67 26 97%
Museums Assistance Program (Exhibition Circulation Fund) 60 26 98%
Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000) 30 28 93%
Sport Hosting Program (International Single Sport Events - Requests of up to $50,000) 61 20 74%
Sport Support Program 181 20 96%
Youth Take Charge Program 80 22 93%

The following program components have results presented separately due to the characteristic of their funding decision process (all decisions rendered simultaneously). For these programs, our goal is that these funding decisions will meet the published service standard within 10% of the target.

Program (Component) Applications (Volume) Standard (Weeks) % Met Result (Average in Weeks)
Canada Book Fund (Support for Publishers - Publishing Support) 248 28 Yes 26
Canada Cultural Investment Fund (Endowment Incentives) 129 16 Yes 11
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms) 20 21 Yes 12
Canada Periodical Fund (Aid to Publishers) 804 30 Yes 29

Issuance of payments service standard results

The following results are based on applications for which a first payment was issued between April 1, 2017 and March 31, 2018.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Aboriginal Peoples' Program (Aboriginal Languages Initiative) 128 4 98%
Aboriginal Peoples' Program (Northern Aboriginal Broadcasting) 20 4 100%
Building Communities Through Arts and Heritage (Community Anniversaries) 30 4 87%
Building Communities Through Arts and Heritage (Legacy Fund) 14 4 71%
Building Communities Through Arts and Heritage (Local Festivals) 698 4 81%
Canada Arts Presentation Fund (Development Component) 39 4 92%
Canada Arts Presentation Fund (Programming Component) 353 4 89%
Canada Arts Training Fund 24 4 100%
Canada Book Fund (Support for Organizations) 53 4 87%
Canada Book Fund (Support for Publishers - Business Development) 30 4 100%
Canada Book Fund (Support for Publishers - Publishing Support) 241 4 99%
Canada Cultural Investment Fund (Endowment Incentives) 114 4 100%
Canada Cultural Investment Fund (Strategic Initiatives) 5 4 100%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 83 4 93%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 102 4 96%
Canada History Fund 15 4 100%
Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Industry National Service Organizations) 4 4 100%
Canada Music Fund (Music Entrepreneur Component – Aid to Canadian Music Publishing Firms 17 4 88%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms) 20 4 100%
Canada Periodical Fund (Aid to Publishers) 745 4 100%
Canada Periodical Fund (Business Innovation) 90 4 97%
Canada Periodical Fund (Collective Initiatives) 19 4 84%
Celebration and Commemoration Program (Celebrate Canada) 1537 4 85%
Celebration and Commemoration Program (Commemorate Canada) 423 4 88%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 33 4 97%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 274 4 96%
Development of Official Language Communities Program (Community Life - Strategic Funds) 9 4 100%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 2 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 23 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services) 1 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation) 123 4 100%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 7 4 100%
Exchanges Canada Program (Youth Forums Canada) 16 4 88%
Inter-Action: Multiculturalism Funding Program (Projects) 31 4 84%
Movable Cultural Property Program (Grants) 1 4 100%
Museums Assistance Program (Aboriginal Heritage) 14 4 100%
Museums Assistance Program (Access to Heritage) 17 4 100%
Museums Assistance Program (Canada-France Agreement) 2 4 50%
Museums Assistance Program (Collections Management) 47 4 100%
Museums Assistance Program (Exhibition Circulation Fund) 51 4 96%
Sport Hosting Program (International Single Sport Events - Requests of up to $50,000) 50 4 98%
Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000) 20 4 100%
Sport Support Program 129 4 98%
Youth Take Charge Program 15 4 93%

Return to Service standards results for Canadian Heritage funding programs.

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: