2018-2019: Service standards results

The following tables represent the results for each service standard:

Our goal is that 80% of the applications received by the Department will meet the published service standards for each program and/or program component.

Acknowledgement of receipt of application service standard results

The following results are based on applications which were acknowledged between April 1, 2018 and March 31, 2019.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Aboriginal Peoples' Program (Aboriginal Languages Initiative) 128 2 100%
Aboriginal Peoples' Program (Northern Aboriginal Broadcasting) 31 2 100%
Athlete Assistance Program 1897 2 100%
Building Communities Through Arts and Heritage (Community Anniversaries) 25 2 100%
Building Communities Through Arts and Heritage (Legacy Fund) 39 2 97%
Building Communities Through Arts and Heritage (Local Festivals) 897 2 100%
Canada Arts Presentation Fund (Development Component) 39 2 100%
Canada Arts Presentation Fund (Programming Component) 393 2 98%
Canada Arts Training Fund 32 2 97%
Canada Book Fund (Support for Organizations) 62 2 98%
Canada Book Fund (Support for Publishers - Business Development) 36 2 100%
Canada Book Fund (Support for Publishers - Publishing Support) 240 2 100%
Canada Cultural Investment Fund (Endowment Incentives) 141 2 100%
Canada Cultural Investment Fund (Strategic Initiatives) 48 2 100%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 92 2 97%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 115 2 98%
Canada History Fund 73 2 100%
Canada Media Fund 1 2 0%
Canada Music Fund (Collective Initiatives Component) 2 2 100%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Music Industry National Service Organizations) 4 2 100%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Music Public Publishing Firms) 21 2 100%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms) 18 2 100%
Canada Music Fund (New Musical Works Component) 2 2 100%
Canada Periodical Fund (Aid to Publishers) 767 2 98%
Canada Periodical Fund (Business Innovation) 129 2 100%
Canada Periodical Fund (Collective Initiatives) 21 2 100%
Celebrate Canada 1788 2 99%
Commemorate Canada 39 2 95%
Community Support, Multiculturalism, and Anti-Racism Initiatives Program 872 2 97%
Creative Export Canada 46 2 89%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 126 2 100%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 481 2 99%
Development of Official Language Communities Program (Community Life - Strategic Funds) 29 2 93%
Development of Official Language Communities Program (Minority Language Education - Complementary Support for Language Learning) 3 2 100%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 12 2 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 22 2 95%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services) 6 2 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation) 159 2 98%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 9 2 89%
Exchanges Canada Program (Youth Exchanges Canada) 5 2 100%
Exchanges Canada Program (Youth Forums Canada) 21 2 100%
Harbourfront Centre Funding Program 1 2 100%
Museums Assistance Program (Aboriginal Heritage) 29 2 100%
Museums Assistance Program (Access to Heritage) 26 2 100%
Museums Assistance Program (Canada-France Agreement) 3 2 100%
Museums Assistance Program (Collections Management) 57 2 98%
Museums Assistance Program (Exhibition Circulation Fund) 60 2 100%
Sport Canada Hosting Program (International Multisport Games for Aboriginal Peoples and Persons with a Disability) 2 2 50%
Sport Canada Hosting Program (International Single Sport Events - Requests above $250,000) 4 2 100%
Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000) 36 2 94%
Sport Hosting Program (International Single Sport Events - Requests of up to $50,000) 61 2 92%
Sport Support Program 95 2 96%
TV5 3 2 100%
Young Canada Works (Official Languages) 18 2 94%
Youth Take Charge Program 166 2 100%

Funding decision service standard results

The following results are based on applications for which a funding decision was rendered between April 1, 2018 and March 31, 2019.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Aboriginal Peoples' Program (Aboriginal Languages Initiative) 145 30 97%
Aboriginal Peoples' Program (Northern Aboriginal Broadcasting) 25 26 28%
Aboriginal Peoples' Program (Scholarship and Youth Initiatives and the National Aboriginal Achievement Awards) 2 26 0%
Athlete Assistance Program 1897 14 99%
Building Communities Through Arts and Heritage (Community Anniversaries) 37 24 100%
Building Communities Through Arts and Heritage (Legacy Fund) 27 24 85%
Building Communities Through Arts and Heritage (Local Festivals) 860 24 97%
Canada Arts Presentation Fund (Development Component) 41 20 88%
Canada Arts Presentation Fund (Fathers of Confederation Building Trust) 1 22 0%
Canada Arts Presentation Fund (Programming Component) 344 22 90%
Canada Arts Training Fund 31 28 100%
Canada Book Fund (Support for Organizations) 57 26 84%
Canada Book Fund (Support for Publishers - Business Development) 42 14 98%
Canada Cultural Investment Fund (Strategic Initiatives) 29 24 83%
Canada Cultural Investment Fund (The First Spark Initiative) 11 8 91%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 101 30 68%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 106 30 93%
Canada History Fund 57 22 75%
Canada Media Fund 2 26 50%
Canada Music Fund (Collective Initiatives Component) 2 26 100%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Music Industry National Service Organizations) 4 14 25%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Music Public Publishing Firms) 21 14 100%
Canada Music Fund (New Musical Works Component) 2 26 100%
Canada Periodical Fund (Business Innovation) 130 20 98%
Canada Periodical Fund (Collective Initiatives) 18 20 89%
Celebration and Commemoration Program (Celebrate Canada) 2379 20 99%
Celebration and Commemoration Program (Commemorate Canada) 30 26 93%
Community Support, Multiculturalism, and Anti-Racism Initiatives Program 464 26 98%
Creative Export Canada 42 26 74%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 120 20 67%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 480 24 94%
Development of Official Language Communities Program (Community Life - Strategic Funds) 26 16 69%
Development of Official Language Communities Program (Minority Language Education - Complementary Support for Language Learning) 3 26 100%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 10 16 30%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 27 18 74%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services) 7 14 43%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation) 152 10 74%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 9 20 78%
Exchanges Canada Program (Youth Exchanges Canada) 5 26 0%
Exchanges Canada Program (Youth Forums Canada) 17 22 100%
Museums Assistance Program (Aboriginal Heritage) 25 26 96%
Museums Assistance Program (Access to Heritage) 35 26 94%
Museums Assistance Program (Canada-France Agreement) 3 16 100%
Museums Assistance Program (Collections Management) 72 26 99%
Museums Assistance Program (Exhibition Circulation Fund) 57 16 89%
Sport Canada Hosting Program (Canada Games) 1 26 100%
Sport Canada Hosting Program (International Major Multisport Games) 2 26 100%
Sport Canada Hosting Program (International Multisport Games for Aboriginal Peoples and Persons with a Disability) 2 26 100%
Sport Canada Hosting Program (International Single Sport Events) 121 26 91%
Sport Support Program 202 20 85%
TV5 3 26 100%
Young Canada Works (Heritage) 1 26 100%
Young Canada Works (Official Languages) 13 26 100%
Youth Take Charge Program 153 22 97%

The following program components have results presented separately due to the characteristic of their funding decision process (all decisions rendered simultaneously). For these programs, our goal is that these funding decisions will meet the published service standard within 10% of the target.

Program (Component) Applications (Volume) Standard (Weeks) Met (Yes/No) Result (Average in Weeks)

Canada Book Fund (Support for Publishers - Publishing Support)

257 28 Yes 27

Canada Cultural Investment Fund (Endowment Incentives)

141 16 Yes 14

Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms)

20 21 Yes 19

Canada Periodical Fund (Aid to Publishers)

774 30 Yes 27

Issuance of payments service standard results

The following results are based on applications for which a first payment was issued between April 1, 2018 and March 31, 2019.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Aboriginal Peoples' Program (Aboriginal Languages Initiative) 101 4 91%
Aboriginal Peoples' Program (Northern Aboriginal Broadcasting) 22 4 91%
Aboriginal Peoples' Program (Scholarship and Youth Initiatives and the National Aboriginal Achievement Awards) 1 4 100%
Athlete Assistance Program 1897 4 98%
Building Communities Through Arts and Heritage (Community Anniversaries) 24 4 100%
Building Communities Through Arts and Heritage (Legacy Fund) 18 4 89%
Building Communities Through Arts and Heritage (Local Festivals) 708 4 94%
Canada Arts Presentation Fund (Development Component) 38 4 95%
Canada Arts Presentation Fund (Fathers of Confederation Building Trust) 1 4 100%
Canada Arts Presentation Fund (Programming Component) 393 4 89%
Canada Arts Training Fund 13 4 100%
Canada Book Fund (Support for Organizations) 47 4 85%
Canada Book Fund (Support for Publishers - Business Development) 19 4 95%
Canada Book Fund (Support for Publishers - Publishing Support) 246 4 100%
Canada Cultural Investment Fund (Endowment Incentives) 139 4 100%
Canada Cultural Investment Fund (Strategic Initiatives) 12 4 92%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 47 4 87%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 62 4 92%
Canada History Fund 19 4 89%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Music Industry National Service Organizations) 4 4 75%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Music Public Publishing Firms) 18 4 100%
Canada Music Fund (Music Entrepreneur Component - Aid to Canadian Sound Recording Firms) 19 4 95%
Canada Periodical Fund (Aid to Publishers) 692 4 99%
Canada Periodical Fund (Business Innovation) 61 4 92%
Canada Periodical Fund (Collective Initiatives) 16 4 100%
Celebrate Canada 1447 4 99%
Commemorate Canada 17 4 82%
Community Support, Multiculturalism, and Anti-Racism Initiatives Program 238 4 97%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 64 4 98%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 243 4 90%
Development of Official Language Communities Program (Community Life - Strategic Funds) 12 4 92%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 10 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 10 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual Services) 4 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation - Event and Translation) 109 4 100%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 5 4 100%
Exchanges Canada Program (Youth Forums Canada) 15 4 100%
Museums Assistance Program (Aboriginal Heritage) 12 4 100%
Museums Assistance Program (Access to Heritage) 19 4 100%
Museums Assistance Program (Collections Management) 53 4 96%
Museums Assistance Program (Exhibition Circulation Fund) 50 4 100%
Sport Canada Hosting Program (International Single Sport Events - Requests above $250,001) 5 4 100%
Sport Hosting Program (International Single Sport Events - Requests between $50,001 to $250,000) 25 4 100%
Sport Hosting Program (International Single Sport Events - Requests of up to $50,000) 56 4 96%
Sport Support Program 64 4 100%
TV5 3 4 100%
Young Canada Works (Official Languages) 4 4 100%
Youth Take Charge Program 15 4 100%

Return to Service standards results for Canadian Heritage funding programs.

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